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I have gotten prom dresses off of this site. Every one came out beautifully! I have never had any complaints about this site. However for the dresses that aren't formal, or custom sizing, read about the sizes because they run small. I am normally a small, and on this site I am a large.
I was so amazed to see what high quality I received for the price.
I absolutely love my gown!
I purchased an off the shoulder top. I received many compliments and the quality of the shirt was nice. Plus I received a $2 off coupon for posting on Twitter Awesome!
Shipping was fast but I would like to have been notified that my dress was shipped out and provided a tracking number.
Website provides easy accessibility, whether online or by the app; the categories are clearly laid out & items are located effortlessly.
Shopping TB Dress is simple, uncomplicated & straightforward!
The turn around time and feed back need to be improved in fact in at 1 time I sent you people an email up to now no response. Though my issue has been attended to as PayPal has advised me of a refund.
Hello!
I bought and paid the amount of $47.71 and I just received only this:
Bohemian Style Floral Prints Chiffon Women's Blouse
Would you please send me the others items or my money back as soon as possible?
Order Number: *******
Grand Total: USD $ 47.71
Thank you,
Gracie Molina
Ordered a dress for my daughter's birthday and it reached just in time as they had promised. I will shop again with them.
Wonderful experience... Very easy to navigate website and prices were excellent. Thank you
These clothes fit a small person living in china where these dresses are made. Not for a regular size medium person. Clothing is cheaply made and material appears cheap and flimsy. It does not apppear like it is on model. It has taken a over week to receive a refund.The refund and return process is difficult
Dear Customer,
So sorry to hear that you had some problems about your order. Could you please let me know your correct id number so that I could be able to help you? Any other questions, please also feel free to send emails to [email protected], we will try our best to help you solve your problem. Have a nice day.
Tbdress
I ordered 4 dresses last year from tbdress and they were prepared and shipped pretty fast, totally within my expectation horizon. Since it was my first time so I just generally choose a same size. But happily they all fit me very well.
So I ordered another 7 dresses again this year. Since two of them are not available any more, I asked refund and it was back to my account in about three days. Now I'm waiting the rest 5 dresses which have been shipped out. The customer service team is very nice and reply my message within 24 hours with the information I ask.
Thank you tbdress team, it was a great experience doing business with you.
I actually was having trouble Finding a wedding dress my size, tb dress had my dream wedding dress and I was able to find it in my size. I measured myself and looked at the size chart and it fit wonderful
And cannot figure out how to exchange it! No paperwork form included/ really a bummer to get stuck with it! Soo pretty too
Can't seem to get registered;
Order no *******
Have purchased a very times and I am very satisfied! Will continue to order!
I bought a wedding dress. It was too small. I just wanted to exchange... They didn't answer email or call back when a message was left after hours (since they mail from China). Now I'm stuck with a dress that will never fit! Not happy!
Dear Customer,
So sorry to hear that you had some problems about your order. Could you please let me know your correct id number so that I could be able to help you? Any other questions, please also feel free to send emails to [email protected], we will try our best to help you solve your problem. Have a nice day.
Tbdress
Have received the dress and material is exactly same as pictures. The size doesn't really fit though as it is a little tight.
I placed the order on 7/11/16 and pay pal confirmed the payment on the same day. I waited two weeks and went back to check my order status and it was showing awaiting for payment. I contacted the customer service and gave them the payment transaction and that's when they said the payment was received. ( They actually received the payment on 7/11/16) They were waiting until i contact them, and they e-mail me that the product will be shipping on August 2nd which is almost a MONTH after i made the order, PAYMENT. I feel this is the worst company i ever shopped in online and i will NOT go back to them. As of today, i haven't received tracking number or anything for the products. So waste of time. Most importantly the website didn't say when they will ship out the product when you make order. SCAM. SCAM...
A beautiful and elegant dress at a really cheap price... thanks to tbdress for such a wonderful shopping experience. Looking forward bto shop more n more
Rep sent me in circles and rude and unprofessional and disrespectful and after the fact deleted me and my paid order and no confirmation and no discount for new customer. So have receipt from pay pal from not even any verification from TBDRESS.
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.
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Dear Customer,
So sorry to hear that you had some problems about your order. Could you please let me know your correct id number so that I could be able to help you? Any other questions, please also feel free to send emails to [email protected], we will try our best to help you solve your problem. Have a nice day.
Tbdress