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I purchased a dress for an upcoming wedding. I did not buy a suze I went for the custom fit. I cannot praise the enough. The dress was perfect, better than the picture. I contacted the live chat with my questions and the response time was just a couple of hours.The site was easy to navigate, which is a bonus. The picture are beautiful along with the customer reviews.My dress arrived in the time that they said it would. I already knew of the custom fee as I had done my research before purchasing. I had all the information I needed before I committed to purchasing from the company. I was a little dubious about buying from the after reading some of the reviews but I was so happy with it.
The dress is absolutely amazing! I was so nervous about if it would be to big or to small but it fits PERFECT. It is even more beautiful in person than shown in the picture. I am very picky about my dress but everything about this one is great. I have nothing bad to say about it. You will be very pleased if you get this one. :)
I just received my wedding dress and I'm in love with it! I love tier wedding gowns that's why I choose this one, I had such a hard time choosing a dress because I liked all of them but I love all of them. I never thought I would be able to afford my dream dress but thanks to my soon to be mother-in-law I could because she lead me to your site. I have to admit I was skeptical about ordering online because I was afraid it wouldn't fit and I'm not 100% sure wait size I am but I was shocked to see that it fit almost perfectly. I would defiantly recommend your site to anybody and everybody, because there's so many beautiful, professional, affordable dresses and its shocking how fast it got here, I can't wait to wear it at my wedding in Oct. Thank you so much
The dress is amazing quality and looks absolutely lovely on. Definitely worth every penny! I will be using this company again!
I was so excited to receive my dress but I was so worried that the colour might not be perfect, but it is absolutely perfect! I ordered a dress in 'watermelon' after reading some reviews that the dress was more of a coral colour than pink. It is definitely more coral which is what i wanted so anyone who picks that watermelon colour thinking it will be pink beware! The dress is prefect, fits perfectly except i measured my bust wrong and it needs taking in just a little (wishful thinking i reckon) and the quality is awesome. Will be recommending this site to anyone and everyone looking for a dress and I'm a customer for life
Worse company ever for a wedding dress. Ordered mine had to give them my measurements 4 times. When they FINALLY sent it, it was wadded up in a flat shoe box, looked nothing like the pictures and not even close to my size, trying to get in touch with them after they get your money is a joke, so now i have to buy another dress but i will go to a shop. Thanks for taking my money stressing me out more and not responding, customer service my $#*!
Received the flower girl dress a few weeks after purchase which was great. It exceeded my expectations.The workmanship is wonderful and the fabric feels comfortable, also arrived on time.
Hi, I received my wedding dress today and I am so happy with it. The dress fits me perfectly. Its absolutely gorgeous and I cant wait until my big day so I can wear it and show it off thank you so much. I couldn't be happier... LOVING TBDRESS MORE AND MORE.
I am really happy with my dress, the quality is perfect, It is just exactly like the photo. I order a 8 size, IVORY, it looks white, shiny, and the length is perfect, I have to take to fix a little because I want to wear it complete fitted.
Pretty, beautiful, cool, comfortable and what else I can say of my heels i got from tbdress. It is just the kind of stiletto heels I have always searched for. Love it!
Thank You SOOO much! The dresses are Beautiful, the colour is PERFECT! And they fit all three of my bridesmaids perfectly! 100% Satisfied with TB Dress.
Ordered this dress for a friends wedding (I was matron of honour), there were 4 adult bridesmaid in total and we each had the same dress. Although we were all different shapes and sizes the dresses looked amazing. I ordered a standard size which meant I had to take the dress to the tailors to be shortened, also as I have a large bust and small waist I needed some adjustments to the top, although this was my fault I should have paid for a custom made dress. The tailor was very impressed with the quality of the dress and said it was much better made than some high end high street shops. I was so impressed with the quality of the dresses and speed of delivery, I recently ordered flower girl, junior and my bridesmaid dress for my sisters wedding as well.
I absolutely love my dress. It looks way better in person. I can't wait to wear it in 3 weeks. I was very skeptical at first but i am amazed at how beautiful the dress is and it fits perfectly. Thank u TB Dress for this dress. I am so excited.
Gorgeous shoes I love it, so far all the shoes I ordered from tbdress are all great. Keep having more great shoes.
I ordered my dress a few weeks ago and I just received it yesterday. I thankfully did not need it for a specific event or any particular date so I would just advise to keep that in mind. I saw a lot of others having issues with dresses being sent and such. I guess I'll consider myself lucky I even received the dress. Other than that, the dress is simply lovely and exactly what I hoped it would be. I would give them another look due to their selection and prices but not if I had to have the dress by a certain date.
My experience with tbdress is super. The items i received all in good condition and good qualities. They have all different style dresses and shoes, it's really convenient shopping here.
Excellent customer service. Good quality only the shipping a bit slow!
Trying to find a evening dress for my friend's party, i found tbdress and ordered a black A-line evening dress. Just received it yesterday, wow>... it's perfect! Just fits me well. And in good quality! Recommend tbdress to all of you!
The item was delivered quickly and in good condition. My daughter hasn't tried it on yet because it's not her birthday until the 16th but I'm very happy with the service.
I ordered a purse from TB dress on June 25,2014 and have still not received the order. Order number *******. I have sent many emails to the customer service with no response. The phone number they have on their wbsite to call is BOGUS.
After couple of months someone finally contacted me by email after I have sent numerous emails questioning on when the item was going to arrive and demanding a refund. Very stressful experience and will not recommend doing business with them.
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.
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Hi Bridget,
This is tbdress service on sitejabber. Sorry for keep you waiting so long time the shipping. I have checked your order that it arrives in Canada on 12th AUG. Everyday numerous mails rush in, our sales person might miss several, I apologize for not replying you timely. One thing I could ensure you that Tbdress has been doing business online for years with no spam, no scam. Therefore, do not worry about your order. You are going to receive it soon. The phone number on our website with no problem +86-29-68532816. Maybe the time you are calling the line is engage. Sorry for the inconvenience caused. If you have any problem with tbdress, you can write me here: [email protected]
Regards,
Tbdress service