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TBdress

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TBdress Reviews Summary

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Kenya
1 review
1 helpful vote
Follow chris v.
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Just got some Halloween themed tights from a company called Tbdress.com. I painlessly ordered them on-line. Delivery time was a couple of days! Im really pleased with the quality of the goods, the payment and delivery too. Would absolutely recommend you visit the website. This will not be my only purchase!

Date of experience: October 24, 2014
GB
1 review
4 helpful votes
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Shipping took a very long time but I was very pleased with the product. After I ordered it I had read a bunch of negative reviews so I was a little worried and contemplated cancelling the order. I decided to see for myself and I am happy I didn't cancel. The sweatshirt was exactly as pictured and described (definitely runs a little small so I am glad I went a size up) very good quality. May order in another color.

Date of experience: October 23, 2014
GB
1 review
4 helpful votes
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I placed an order on the 11th October, I have not yet received my item! I have sent e-mails as the live chat is not live! I have had the tracking number but when I click the link all I get is a blank page, therefore this is a route not available and has been created by tbdress for no other purpose than to waste the customer's time.
If and when I get my item, I will post another review on the quality of the item but one thing for sure, I will not use this site again
I have received the item and it is not as advertised just a CHEAP replica

NEVER AGAIN

Date of experience: October 23, 2014
Aaron l. TBdress Rep
over a year old

Dear Caraline,
Thanks for your reply! We have several shipping method, if you if you choose super saving shipping, it will be slower, if the products are resisted at customes, it will take longer to reach you. But the products will surely arrive you, please don't worry and wait patiently.
The time you send email isn't our worktime, so there is on one to talk with you at the live chart.
Sometimes, Our website do technical inspection, during this time, our web page may not be opened normally. I'm sorry our inspection made inconvenience for you, we beg your forgiveness.
Our mailbox: [email protected]

Best regards!

Cote D'ivoire
1 review
10 helpful votes
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Tbdres is the second place I went shopping for my niece. They really have some unbelievable deals and my niece liked the styles I picked out. My only skepticism is the quality of the fabric. I think it may be a bit like Zara in the sense that you can find lovely looking trendy tops but they only last for one season before they fall apart. But I guess that is the price you pay for a deal.

Date of experience: October 23, 2014
GB
1 review
0 helpful votes
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I like shopping on this website, they have a good customer service and fast delivery, the quality of the pants I bought this time is great, I am pleased with it. Thanks tbdress! I will come to your site for more items.

Date of experience: October 22, 2014
Kenya
1 review
0 helpful votes
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Write your review to help others learn about this online businessMy brother got me a few items from here and not only do I love the quality but now that I have discovered the website and see the selection and prices, I will definitely be ordering from here again! I will definitely be ordering from here again and will tell my friends, what a great deal! Thanks!

Date of experience: October 22, 2014
Kenya
1 review
2 helpful votes
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You have so many clothes to choose from and it feels endless! Plus there are a lot of good prices, its not to expensive for some people so they cab get clothes for the kids and I am sure they will enjoy picking out their own clothes they wanna buy and stuff like that, and they have a lot of cute outfits that will fit the style they would like so you don't have to worry about anything like that

Date of experience: October 22, 2014
New Jersey
1 review
7 helpful votes
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I have to say my experience with TBdress have been horrible. I tried to cancel my order but instead they shipped the dress out anyway. The dress looks nothing like the picture on the website and the material is horrible. When I contacted customer service and provided them with the picture they informed me that they don't see anything wrong with the dress and they hope I can keep it. NO NO NO I want a refund. It's a shame they are allowed to even sell products that this. The only reason why I gave them one (1) star is because that's the only way I could leave a Review. I WARN YOU please don't order from this website. Now I'm out of my money and have a horrible dress.

Date of experience: October 22, 2014
Aaron l. TBdress Rep
over a year old

Dear Tamika,
I'm sorry that you had an unpleasant shopping experience on our website. Could you please tell me your order number, we need to solve the problem with your order number.
Thanks for your review!

NL
1 review
12 helpful votes
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I got the jacket delivered on Tuesday this week. I have checked it and the quality is great; not toyed with at all. It is amazing and fits me well. The price was also reasonable. I am very pleased and willing to shop here again in future.

Date of experience: October 22, 2014
Utah
1 review
11 helpful votes
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My items took almost a month to reach me and when it did it didn't look like the item I purchased. It fits very poorly and looks so cheap. Their site is filled with cheap Chinease knock offs. There customer service stinks and it costs as much as the item to ship back to China. Stay clear these people are crooks.

Date of experience: October 21, 2014
Aaron l. TBdress Rep
over a year old

Dear Sarah,
I'm sorry that you had a unpleasant shopping experience on our website. Our website has several shipping methods, if you choose super saving shipping, it will be slower, if the products are resisted at customes, it will take longer to reach you. You may be choose super saving shipping as shipping methods, so it is not arrived very fast.
Also, thanks for pointing out our problems, we will try our best to improve our customer service and website quality.
Best regards!

North Carolina
2 reviews
7 helpful votes
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I placed an order with this company and it took my one item 3 weeks to arrive. Upon arrival the item, a jacket was so badly stitched there is no way I can ever wear it. I have been trying to get instructions on returning the item and a refund since then with no luck. Customer service just keeps telling me to try and give it to someone in my family and there is nothing wrong with the jacket even though I sent them pictures. This company is selling rejects.

Date of experience: October 21, 2014
Aaron l. TBdress Rep
over a year old

Dear Gwen,
I'm sorry that you had a unpleasant shopping experience on our website. Our website has several shipping methods, if you choose super saving shipping, it will be slower, if the products are resisted at customes, it will take longer to reach you. You may be choose super saving shipping as shipping methods, so it is not arrived very fast.
Also, every business has its return policy, we need evidence to process the return. Just imagine if every customer asks for return without evidence, our business won't run normally. So, please understand us.
Thanks for pointing out our disadvantages! We will avoid these disadvantages as soon as possible to make our website become better and better.

Best regards!

Indiana
2 reviews
9 helpful votes
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I finally got my order in the mail and they were horribly made and way to small to even get over my head. SOOOOOOO CHEAP!
They do not respond to email and on line chat refused to give mailing address to return. They require photos showing they don't fit. Costs a fortune to send back to China and they took over a month to get here. Horrible company. Don't be fooled by the low prices and pretty pictures, they are not what you'll get in the mail.

Date of experience: October 20, 2014
Aaron l. TBdress Rep
over a year old

Dear DONNA,
I'm sorry that you had a bad shopping experience on our website. Every business has its return policy, we need evidence to process the return. Just imagine if every customer asks for return without evidence, our business won't run normally. So, please understand us. On the other hand, could you please give me your order number? We will contact you and make up for you.
Thanks for pointing out our disadvantages! We will avoid these disadvantages as soon as possible to make our website become better and better.

Best regards!

Ireland
1 review
5 helpful votes
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It's much more better than the reviewer said especially the design. Maybe i will buy again.

Date of experience: October 20, 2014
Pennsylvania
1 review
4 helpful votes
Follow Dees W.
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On Oct 10/2/2014 I purchased a coat from Tbdress online and have not received it yet. They finally gave me a tracking # after I emailed them a couple of times. Unfortunately the tracking # does nothing because it only tells me that my package is being sorted( whatever that means) it does not tell me where it is. So i am not out of patience, so I decide to check the BBB(Better Business Bureau) to see if they are legit. As you know the BBB gives you scores on how well you run your business and the scoring is from A to F, well the Tbdress company's score is a big fat F. They have scammed so many people out of their money and as far as delivered merchandise, you either receive it a month later and its bad quality, or you won't receive it at all.

Date of experience: October 18, 2014
Aaron l. TBdress Rep
over a year old

Dear, customer,
Sincerely apologize for the problems you have met. And do't worry about your order. Could you give me your order number so that i can get to know the details of your order. I am here sincerely wishing to solve your complaint at my effort. Please do not worry about tbdress. Com. Looking forward to hearing from you for your order number. [email protected] is my service mail for you.
Regards,
Tbdress service

NL
1 review
9 helpful votes
Follow M B.
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I ordered 2 jackets and the quality was horrible, the materials is very cheap and finishing was below any standard. I am trying to upload pictures but it is not working. Please do not spend your money on this website!

Date of experience: October 17, 2014
Aaron l. TBdress Rep
over a year old

Dear friend,
I'm so sorry that you have met so many pleasures. But could you offer us your order number so that I can help you check the details with my workmates.And we provide refund&returns, so please read the following policies with the link below:
http://www.tbdress.com/help/Returns-Refund-Dispute-15/.
We will try our best to solve your problems and please believe us to make the shoppnig be better.
If you have any questions about us, please write to me here:[email protected] or [email protected]. Thank you for your feedback and may you have a nice day!
TBdress service

Maryland
1 review
7 helpful votes
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Uh Oh
October 15, 2014

Uh Oh. I just ordered my Halloween costume, and am worried about whether I will get it in time, AND whether it will be too small (there was only "one size"). After seeing some of the reviews others have posted, I am skeptical about my chances of receiving the item I ordered and being able to wear it on October 31. It is only for one day, as it is a costume, so "quality" is not as big an issue as SIZE and FIT and TIMELY DELIVERY. It was bad enough that they tried to trick me into $18 for upgraded shipping, which could not be removed from the order. Instead, I had to empty my "cart" and start over. Transaction ID: 0JB*******T*******

Date of experience: October 15, 2014
Aaron l. TBdress Rep
over a year old

Dear, customer,
Sincerely apologize for the problems you have met. And do't worry about your order. Could you give me your order number so that i can get to know the details of your order. I am here sincerely wishing to solve your complaint at my effort. Please do not worry about tbdress. Com. Looking forward to hearing from you for your order number. [email protected] is my service mail for you.
Regards,
Tbdress service

California
1 review
11 helpful votes
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Pretty nice dress!
October 15, 2014

Pretty nice dress! I bought a party dress by their own design, which looks as beautiful as it on the page, and size is ok. I feel very good about their site design, it makes dress unique. Thus I give it 5 star!

Date of experience: October 15, 2014
India
1 review
1 helpful vote
Follow jayati G.
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Its being a 4 months i have placed a order but still i have no idea when will i get it.

Date of experience: October 15, 2014
Aaron l. TBdress Rep
over a year old

Dear, customer,
Sincerely apologize for the problems you have met. Could you give me your order number so that i can get to know the details of your order. I am here sincerely wishing to solve your complaint at my effort. Please do not worry about tbdress. Com. Looking forward to hearing from you for your order number. [email protected] is my service mail for you.
Regards,
Tbdress service

GB
1 review
6 helpful votes
Follow Doe S.
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I placed an order with TB Dress from the United Kingdom Thursday 9th October. The jacket wasn't my size but I decided to try it just in case. I then found my correct size on another site and tried to cancel my order within 12 hours but this company are very clever because first of all I tried the online live chat to cancel but there was no response so I then sent an email and I didn't get a response for another 12 hours which meant I would lose half my money as I'd gone over the time allowed for a refund. The customer service person who answered my email would not answer my complaint which was; had someone responded in time I would have been entitled to a full refund - she kept evading the subject so I now have no choice but to accept the order and I am very angry about it. This is not providing a good customer service at all

Date of experience: October 13, 2014
Aaron l. TBdress Rep
over a year old

Dear Doe,
Sincerely apologize for the problem you have met. Coz you and us keep a different hours to talk, so please be more patient with this issue, we will reply you as soon as possible! But could you offer us your order number so that I can help you check the details with my workmates.And we provide refund&returns, so please read the following policies with the link below:
http://www.tbdress.com/help/Returns-Refund-Dispute-15/.
We will try our best to solve your problems and please believe us to make the shoppnig be better.
If you have any questions about us, please write to me here:[email protected] or [email protected]. Thank you for your feedback and may you have a nice day!
TBdress service

Illinois
2 reviews
1 helpful vote
Follow Able N.
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I am so thrilled with this dress!
October 11, 2014

I am so thrilled with this dress! It is exactly how it looks like in the picture and fits perfectly. The staff are so helpful too, as initially I had given them the wrong measurements but they were more than happy to correct them for me. Totally worth it! Thanks TBdress :)

Date of experience: October 11, 2014