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TBdress is a fashion store online with clothes super ship and with good quality! They have amazing deals for sure. Their service is super good and the clothes super beautiful!
UGH! I ordered a coat on 10.21 after waiting a week, i checked on the shipping status, and it said delivered but i never received the coat. Checked the shipping details, blank page, i've sent 3 emails and have received no response on whether it was actually sent or not, tried the live chat on several occasions, that was a joke, after reading these reviews i guess i'll have to get ahold of paypal, too bad i was really looking forward to receiving the coat.
Tbdress is the worst clothing website I have even experienced. My first order was fine, although it had some problem but I was refunded full amount for the damage. My second order was a complete disaster. It's time that the company should realise that they can't fool the customers. The quality of the cloths is below standards, once worn the stitching is ought to come out.
Their staff is useless. No matter what your once to is they have a standard reply to send back, I have attached pictures for your reference. These are tips worn once. I haven't paid $150 yo wear stuff just once. Most annoying is the communication with the staff. I will take this matter further if needed.
To all of you please wake up
Dear monalisa,
I'm sorry that you had a bad shopping experience on our website. Could you please tell me your order number? We will check your order with it, and contact you to make up for you.
Thanks for your review, we will try our best to improve our product quality and customer service.
Best regards!
I have the most exquisite dress for a momentous occasion.
Thanks to The Team@ tbdress.com
The process was done with ease, due to great communication, patience & assurance with all my enquiries and order.
Thank you again.
I have a 50th birthday party to attend in November and I have been looking for an outfit to buy for the occasion. A friend introduced me to this site and it took me 2 days to go through each link to view the dresses.
These dresses are just out of this world and I finally settled on a gold outfit. Now I just have to wait for it to arrive and try it on. I hope to buy more from this site in the future.
DO NOT BUY ANYTHING FROM TB DRESS!
I HAVE NEVER EVER SEEN SUCH LOW QUALTIY CLOTHES IN MY LIFE!
THE PICTURES ON THEIR HOMEPAGE IS NOT WHAT YOU GET! SEE MY PICTURES!
ALSO THE CUSTOMER SERVICE IS THE WORST I HAVE EVER EXPERIENCED!
EVEN WHEN YOU PROVE THEM WITH PICTURES THAT THEY HAVE SENT YOU FAULTY ITEMS THEY STILL DENY IT! ITS ALSO NOT WORTH OF SENDING BACK ANY ITEM; YOU WILL NEVER GET A REFUND AND YOU HAVE TO PAY FOR THE SHIPPING!
STAY AWAY FROM TB DRESS! I WILL GIVE THE WHOLE TO MY LAWYER!
Dear Regina,
I'm sorry that you had an unpleasant shopping experience on our website. Could you please tell me your order number? We will check your order and contact with you.
Thanks for your review, we will try our best to improve our product quality and customer service.
Best regards!
My dress bought on this website is great for fall and winter. Looks super cute.The sweater material is soft and well made. Very versatile dress! I will come TBdress again.
I received my overcoat last week, the coat is exactly what I was looking for.Its zipper is up to the neck which can keep me warm, and the length is good - just above the knee. Really a beautiful coat!
I love the delicate OL style which is very stylish and modern. I am happy with the great workmanship done on the dress and the white color gives the dress a sophisticated look. I found the long sleeves extremely beautiful. Thx TBdress!
I am amazed to have received a customized dress so quickly! The dress is absolutely beautiful; so soft and fits me perfectly.
I receive my knitwear yesterday. Very nice fabric and the inside material really smooth and soft. Very warm, for all day long. I choose the apricot color and it the same as the picture.
I just received my dress and its absolutely beautiful well fitted material great. Every one commented on how fabulous I looked I'm so pleased.
I have got my order today, very nice overcoat, and it suits me very well, thanks for giving me the delivery information in time.
I am very happy with the hoodie as it has a unique style turtle collar. The turtle collar in this hoodie gives me a different look. I love to wear stylish hoodie in cold seasons.
I like my overcoat very much! That is really an elegant overcoat, I am plannning to wear a bodycon dress inside and match my high heels. I will look like a fashion icon in the street
The dress arrived on time, I was so happy with the perfect tailoring and the great details of the dress,. It is HIGH QUALITY. Costumer service is great and professional. Highly recommend.
I bought an overcoat on tbdress.com. The overcoat has a nice design, it fitted well and has good material. I like it very much!
I wasn’t sure about whether the jumper would be for me at first. I thought the color was a little too dark but once it arrived it wasn’t as dark as what I thought it was. Overall the jumper is really nice and comfy to wear.
WAW I don't even know where to start... I only have bad things to say about this company. If I could give them NO stars I would.
1)I ordered a vest about 6 weeks ago and it has never arrived! I understaand it's in China but come on! I order from the UK and my package is there within a week!
2) I wrote to them maybe 5 times, the last time saying that I recommanded them to my friends in the beginning but that now, I tell every one that its a scam, and they answered once.
3) Everytime I go track my package its at the exact same stage which is «in transit» for 4 weeks now.
Now I am stuck there, I don't know if it's a legit company, I don't know if I should ask my credit card company a refund, I don't know what to do with that order! NEVER ordering from them again!
I received my overcoat and loved it, it´s lovely, nevertheless unfortunely it is a little big for me. But that's ok, I can wear a sweater in it.
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.
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Dear customer,
I'm sorry that you had an unpleasant shopping experience on our website. Our website has several shipping methods, if you choose super saving shipping, it will be slower, if the products are resisted at customes, it will take longer to reach you. You may be choose super saving shipping as shipping methods, so it is not arrived very fast.
Could you please tell me your order number? I will check your order with it.
Please rest assured, your products will surely get to you.
Thanks for your review, we will try our best to improve our customer service and website quality.
Best regards!