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I am impressed by your fast shipment and nice customer service. The dress reached me on time and it was protected well. The workmanship is exquisite and it is really worthy of the price.
I love my dress!
It is soooo beautiful. You know I worried a lot but was really attracted by this dress. Then I decided to have it. It turned out I was right. I am happy with my dress. Thank you.
The item is in high-quality and the shipping time is also very short. Thank you very much for your help. I love it very much.
You are so sweet and nice. Thank you very much again for your kind service and help.
Zero Star. TBdress is the same company as TideBuyBridal, DON"T BUY. THIS IS A SCAM! They stole $253.00 from me. I've now filed a complaint with the Federal Trade Commission. Everyone needs to do the same, they are there to protect us from people like TDdress and TidebuyBridal and TD Bridal! I hope they are sued and shut down. They are liars, and frauds, stealing your money! They are a second hand shop selling USED & DAMAGED dresses not even worth $20. If you see a positive review please know that it's fake. These people are criminals (I have everything documented)!
"Fell in love with this dress first time i saw it. I knew i had to have it! I want it in every color! I contacted customer service before ordering just to make sure i will get it on time before the event date which is 12/10. I am so grateful TBdress for keeping your words with the fast make & shipping of my dress. Although it was rushed everything was perfect! I am a very satisfied customer. I can say that i finally found my dress shop!
I highly recommend TBdress! Good quality items for low price, sizing is customizeable & it is made to order! I will spread good words about your website. "
"I was totally SURPRISED! I received my dress in a timely manner, and also to my surprise my dress not only was beautiful it fit perfect. I highly recommend TBdress."
"This dress turned out to be even better than expected! The fabric was heavy and elegant to wear and the color is exactly as pictured. TBdress offered great customer service and a fast delivery time. I would defiantly recommend this dress because it has such a nice fit and there are so many ways to wear it, making it very versatile!
"
I have done all my Black Friday shopping online with multiple online stores. I wish, I WISH, I had NEVER EVER bought anything from TBDress.
Online shoppers, please be aware. Overall TBDress merchants are cheaper and that's why they suck you in. However, the follow-up customer services are like hell.
Here is my story:
On 11/29/2014, I ordered 9 items and only 5 items arrived. I ended up return 4 of them via USPS, costs me US$58.- It wasn't fun!
As I am writing these reviews (12/29/2014), I still never received the rest of my order. I am still in contact with TBDress customer services via emails.
I wish I wish I have had checked the review before I do business with TBDress. Their merchants are cheaper because it is from Mainland China and they haven't developed an international standard customer services protocol. So when you do return/refund/exchange, you have to go through a lot of trouble and spend your own money shipping back to China.
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
Could you please give me your order number so that i can check your order status and try hard to solve your problem as soon as possible!
TBdress service team.
I love your website and I bought the dress for my sister. Thank you very much for your help and we are so happy that we can get the dress on time. Besides, the shipping cost is really cheap.
Several days ago, I bought the dress from TBdress. Yesterday, I got the beautiful dress. It looked very gorgeous and graceful. I chose the custom size and I tried it on and found the dress fit me perfectly. As for the color, I chose the color watermelon. There was no color difference. I liked the dress sooo much.
This dress arrived in beautiful condition and very quickly. It was just as pictured which looked absolutely stunning. The size fits like a glove and it is a perfect bridesmaid dress. Overall, very worth it for the quality, price, and excellent service. I am highly satisfied with my bridesmaid dress!
These positive reviews are false. Look at the better business bureau. They have a warning out against this company. Look at other reviews. They are 100% negative and people have been ripped off over and over again. The positive reviews are writen by company employees.
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
Could you please give me your order number so that i can check your order status and try hard to solve your problem as soon as possible!
TBdress service team.
My order reached to my house last afternoon. I must say I love it. I am pleased with the excellent quality of this dress. Would definitely purchase from this company again. Thanks.
I ordered a dress on 12/02/2014, and it was debited from my account same day. It is 12/26/2014, and I have not received the dress. I have tried twice to open a Dispute on their website, only to be told I can't open a dispute on this order. Seriously!?! When I track my shipment it has said the same thing since 12/08/2014: "Despatch from Sorting Center". I will never buy online from TBDress again.
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
Could you please give me your order number so that i can check your order status and try hard to solve your problem as soon as possible!
TBdress service team.
Oh! I cannot believe that i received my order so quickly. And the dress is so good.
Yes, I am excited! I cannot believe how amazing it is. I really appreciate your effort. Thank you.
Today i finally received my dress. OMG it's gorgeous! I LOVE it. It fits me so good, I was worried about the size and all that stuff but you guys did a GREAT job THANK YOU :)
I ordered a dress last week for my daughters wedding and just had to tell you that it has arrived and I am reallly delighted with it. Tidebuy were very quick and helpful. I will certainly shop with you again and recommend your Company to my family and friend
"Hello TBdress team
I want to start by saying a big THANK YOU. This dress was a WOW! Fitted perfectly, got all the attention. It was amazing. I will definitely order from you again and recommend too.
I love my dress. Thank you. Nice job.
"
I wore this dress to a university ball. I had so many wonderful comments about how stunning the dress was. I can't wait to wear it again! I was worried that the colour would wash me out or that the quality wouldn't be compared with that found in a physical shop, but I was corrected. Such an incredible dress at an even better price. Will buy again from TBdress.
Don't waste your money by buying their disaster products. The quality is not a defined word in this company. There is not even a simple tag on the dresses, I don't know whether they are second hand or not. The size of them is not fit. They shipped my order in 4 separated parcels within 2 months and DHL charged me for the price equal the cost of dresses. So shipping is NOT free.
NEVER do that. AT ALL
I’m so sorry that you had an unpleasant shopping experience on our website, but could you give me your order number so that i can check your order status and try hard to solve your problem as soon as possible! May you have a nice day!
Thanks for your review!
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.
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Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
Could you please give me your order number so that i can check your order status and try hard to solve your problem as soon as possible!
TBdress service team.