TBdressReviews 7,304

TB dress not only showing their worst customer services, also showing their technical inability by their response to my review. The first response dated 28 August by their customer service Miranda who ask me to delete the review on the Sitejabber and Pissedconsumer platform as they will send me address with instruction for return the dress back to them. As today 6 September, nothing being received. They make unreliable statement but come up with excuse not to make any refund on their second response dated 2 September by their customer services Irene. Why two different customer services on one case, but two contradict approaches.
It further shows their paper pattern makers are technical incompetence. They make the the bottom so narrow (32" from neck base) the circumfernce is so much smaller than the hip line). No way the dress can be pull up. Irene try to cover up their inability saying something nosense. The main purpose is just not to make any refund. I enclose all the pictures to show what they try to make irresponsible reason and cover up their mistakes. I am already a victim and sad to see if anyone suffer from their worst services ever.

Most of these reviews must be fake, some are the same with different users! Bad knock-off and horrible customer service. See http://www.complaintsboard.com/complaints/tbdress-california-c*******.html or www.bbb.org. When I received the dress I thought "Ok, so it's not the best knock-off, but I'll just return it." I'd send an email and wait 24 hours to receive a response that did not have anything to do with the email sent. It's like whomever responds copies and pastes a template without reading the email. I discourage anyone from ordering through the site. If you are going to purchase a knock-off (which I occasionally do) order through Ebay.

First off, I have NEVER ordered internationally on clothing. I was VERY skeptical. I figured at 25.00 plus small shipping, if it didn't ship or work out, then I learned a 30.00 lesson. I ordered the princess neckline dress and WOW WOW WOW! It DID take about 3 weeks to get, so if you are in a rush, this probably isn't for you, HOWEVER, the dress is beautiful, it fits PERFECTLY and I am thrilled! I am definitely coming back for more from TBDRESS.

I was so happy with my dress. It was quite unique and very different from what I was seeing in the stores in my area. I was concerned with the shipment coming from overseas. It actually arrived 2 weeks earlier than was originally estimated! It was gorgeous! I ordered one size up from what would normally wear and it fit great. Now that I have received my first shipment, I am ready to place my second order right away!