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Tax1099

2.0

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Tax1099 Reviews Summary

Tax1099 has a rating of 2 stars from 110 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tax1099 most frequently mention customer service, last year and multiple times. Tax1099 ranks 8th among Tax sites.

service
16
value
15
shipping
5
returns
4
quality
14
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Texas
1 review
1 helpful vote
Follow Judy B.
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I have tried unsuccessfully to e-file my 1099's. I have used this company several years with success but not this year. Someone was supposed to call me back to resolve but I have still not received a phone call. I guess I will have to manually file at this point. Very frustrating with the lack of response.

Date of experience: January 30, 2019
Ed P. — Tax1099 Rep
over a year old

Hi, Judy - I'm so sorry to hear that we have not returned your call! If I can be of assistance, please let me know. I am sending you a private message now to learn more about the situation.

Oregon
1 review
1 helpful vote
Follow Debra S.
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I've used this site for the last couple of years to file a 1099-B. I never had any trouble so decided to file my 1099-misc forms for two different companies. I entered and submitted the 1099s for the first payee. When I went back to create new form, it will not let me select 1099-Misc or any of the 1099's listed in the first row. Is the website having issues or is it operator error. I need someone to help me and am not getting anywhere calling or chatting. This is so frustrating.

Date of experience: January 30, 2019
Ed P. — Tax1099 Rep
over a year old

Hi, Debra - thanks for reaching out. This has happened to some of our users. Can you try clearing your cache? That is Ctrl Shift Delete in Chrome, that should allow you to access that form again.

Washington
3 reviews
1 helpful vote
Follow Bill N.
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Was forwarded a link to access my 1099, and all it did was crash Adobe Acrobat repeatedly. Could never open the form, and their customer service is - literally - non existent. Can't imagine that anyone would actually pay to use this piece of garbage software.

Date of experience: January 30, 2019
Ed P. — Tax1099 Rep
over a year old

Hi, Bill - We haven't heard of this occurring. I am going to send you a private message, so that we can get some more information on this.

New York
1 review
2 helpful votes
Follow Dorothy A.
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This is the worst program I have EVER used. It lags and requires you to repeat steps because the program has never worked the first time I import 1099s. I used this program last year and hated it. I used it this year thinking it surely had been upgraded.
It did have an update that then proceeded to crash my quickbooks application and took me hours to get back.
The payment form is ridiculous. Taking a credit card payment is the most basic of coding and really has nothing to do with the tax portion of the process and yet, they can't even get that to run smoothly. The payment form reloads multiple times with blank information. Somehow, magically, multiple 1099forms were submitted to the IRS as a result.
Tried to call support and was asked to leave a voicemail. Imagine that.
Tried to chat support and was given a message that no one is available. Imagine that.
This is the default app used through Quickbooks desktop to efile 1099s and yet, it has the worst interface I have ever used in my LIFE and I work for a web development company.
Using this program has done nothing but cause grief, hours of troubleshooting and only to file 2 1099-misc forms it just isn't worth it.
I am disgusted knowing how large Quickbooks/Intuit is and they have invested so very little in this service which is a key element to doing business every year.

I would NEVER recommend Quickbooks or Tax1099 to ANYONE in the future. In fact, I will scream to the mountain tops how this company clearly doesn't care about quality and only wants to push you into paying for their online software with a monthly subscription.

Date of experience: January 30, 2019
Ed P. — Tax1099 Rep
over a year old

Hi, Dorothy - We're sorry to hear about the repeated difficulties. We're reaching out to you privately, so that we can learn more about the specifics of the situation. A couple preliminary troubleshooting questions - are you using QuickBooks Desktop that's 2015 or earlier? Did you use the questionnaire that launches to determine which import method to use? That is new this year, to help make sure you're using the best method for your situation. The payment page should be functioning properly, we agree. Were there any error messages? Our support team is responding to voicemails, email, and chat, we have extended hours through tomorrow's deadline. You should receive a follow up from our support team shortly.

Singapore
3 reviews
5 helpful votes
Follow Jen M.
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I had a little trouble at the beginning, but after a quick chat with the support team i was able to submit my forms.

Date of experience: January 29, 2019
Ed P. — Tax1099 Rep
over a year old

Hi, Jen - thanks for chatting in, and thanks for using Tax1099!

Hawaii
1 review
2 helpful votes
Follow Char A.
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I can't access my account because of the 2-factor verification so I went to the website for chat help.

Did that on both Google and Explorer and got kicked off saying there is no agent available. Decided to call and was on hold for 20 min before system decides to just put me through to voicemail. I'll be moving onto another filing system. I can't get anything done with this.

Date of experience: January 29, 2019
Ed P. — Tax1099 Rep
over a year old

Hi, Char - sorry to hear that you weren't able to get through to us. You can always send an email to [email protected], as well. I'm going to send you a personal message to see if we can get you the help you need.

Singapore
1 review
2 helpful votes
Follow Martin Q.
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The tool was a little slow when I was trying to import a large data but filing was smooth post data import. Tool is easy to use once you get through initial self learning phase. I did not need support and finished filing close to 930 forms in less than 20 minutes.

Date of experience: January 29, 2019
Ed P. — Tax1099 Rep
over a year old

Great work, Martin! We're glad that went smoothly for you. Thanks for using Tax1099!

Singapore
2 reviews
3 helpful votes
Follow Sarah C.
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I just completed filing my 1099 forms electronically. Easy to use, quick confirmations of my e-filing and will be back to use it again. I am a QBD user but decided to enter my few forms manually as it seemed faster to do that way then going through whole nine yards of installing plug-in, synchronizing data, verifying, etc, etc. So you go to see what works best for you. Also, used excel import for QBD for one of my client and it worked very smoothly.

Date of experience: January 29, 2019
Ed P. — Tax1099 Rep
over a year old

Hi, Sarah! We're glad to hear our platform worked well for your situation. Thanks for using Tax1099!

Missouri
1 review
3 helpful votes
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Just go away...!
January 28, 2019

This really makes me question why QuickBooks would "partner" with this company?
Could not get the plug-in to download and followed every instruction. Called? Customer? Service and spoke in part to an agent that could barely speak English, but she was very clear that she wanted me to allow her remote access... after waiting over 30 minutes for her to return with suggestions for the error code I gave, I just hung up and manually entered the data into the on-line forms. I wasted nearly half a day trying to use this company and would rather guoge my eyes out with sharp (or dull) stick than try this again... If you hate this site as much as do AND you are a QuickBook referred user... PLEASE complain to QuickBooks...

Date of experience: January 28, 2019
Ed P. — Tax1099 Rep
over a year old

Hi, Eric - I'm so sorry for the troubles that you've encountered with us, and that we weren't able to give you the help you needed. I'm sending you a private message now - we'd like to get some more information on the error code. If you'd be willing, we'd also like to schedule a one-on-one feedback session with you. We thrive on user feedback, and your thoughts are valuable to us.

Minnesota
1 review
2 helpful votes
Follow christine j.
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Very, very frustrating - no one available by phone or chat. Their "help" guides are worthless. I have printed out my 1099s in QB but want to do federal/state filing -- why have they filled out additional information & sometimes inaccurate information that Quickbooks did not list?

Date of experience: January 28, 2019
Ed P. — Tax1099 Rep
over a year old

Hi, Christine - sorry to hear that we haven't been able to help you with your import, I apologize for the inconvenience. I'm sending you a direct message now, so that we can get some more details on this issue, we'd like to see what's going wrong here.

Singapore
2 reviews
2 helpful votes
Follow Isis P.
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Skeptical Reviews, Great Experience with Tax1099 filing multiple forms electronically.
I am an old school type that takes time to switch to the digital world. Before using Tax1099, I got great reviews on QuickBooks apps center but very poor reviews here. What the heck give it a try as no credit card required to sign up. Signed up, filed a few forms and ended up using for my all 17 customers to report 1099 MISC, 941 and few other forms. Experience was nothing but great! I would recommend anyone looking to file 1099 and other forms.

Date of experience: January 27, 2019
Geneva B. — Tax1099 Rep
over a year old

Thanks for giving us a chance! We know making the transition from paper to eFiling can be intimidating. We're glad we could ease your process!

India
2 reviews
3 helpful votes
Follow Robyn H.
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Needed a way to pull W2 and 1099 MISC data for many or my clients. The QBD plug in and web connector came handy for 1099 MISC and PDF import for the W-2. I would recommend this tool to any one looking to file 1099 MISC and other info reporting. I am the first time user and import on page instructions helped a lot.

Date of experience: January 27, 2019
Geneva B. — Tax1099 Rep
over a year old

Glad to hear we could help with your informational returns! We've been working on those integrations, they get stronger ever year.

Hawaii
1 review
1 helpful vote
Follow Aristotle L.
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This is a nightmare! Tried this for the first time because my partner was using this to submit the 1099 forms. So I gave a try this year. I was not satisfied at all with the result. When you print the 1099 Miscellaneous form recipient copy, the form does not align align with the tax envelope. The recipient address is not showing. Terrible program! Is there lower rating than 1 star? If there is, I will select that.

Date of experience: January 19, 2019
Geneva B. — Tax1099 Rep
over a year old

Hi, there - Are you using the #10 double-window envelope? We format the forms you can print to that envelope type.

Idaho
1 review
2 helpful votes
Follow Chad A.
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I issue enough 1099s that I'm required to eFile. I use Quickbooks Enterprise, Intuit's flagship product, and have been using Tax1099 for a few years, and every year there's a catastrophic issue ranging from multiple import errors, sessions timing out in seconds, importing data incorrectly, adding bogus rental income to my vendor's 1099s, duplicating 1099s, etc. It's a huge mess. It's ridiculous that Intuit doesn't offer another option than this terrible software. This is 1995 software masquerading as something more modern. It's full of bugs, the customer service is terrible, and it costs as much as quickbooks itself the way I use it.

Date of experience: January 9, 2019
Geneva B. — Tax1099 Rep
over a year old

Hi, Chad - we're sorry to hear that you haven't had good experiences with Tax1099. We're constantly working to make our platform better, and we would love to have your feedback on our platform. I'm sending you a private message, so that we can set up a one-on-one feedback session to discuss.

Georgia
1 review
2 helpful votes
Follow Rosanne M.
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Liked using the site for my 941 and W-2 (both late filing). Will be back in January to file 1099s and other payroll tax forms. Found easy to navigate and very reasonably priced. I decided to give my first review on site so small businesses like me can benefit. A lot of 1s are scary but those reviews seems a little sketchy (hope it's not a competitor's job:-)

I will also explore the integrated TiN Match and W-9 features. Cheer!

Date of experience: October 25, 2018
Ed P. — Tax1099 Rep
over a year old

Thanks so much! We're so glad that you had a good experience with us. We look forward to supporting your eFiling process for years to come. -Tax1099

Colorado
1 review
2 helpful votes
Follow Richard P.
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The tool worked for me and actually worked a little better than expected. I would recommend this tool to anyone looking to efile prior or current year 1099 and W2 forms.

Date of experience: August 20, 2018
Arkansas
3 reviews
4 helpful votes
Follow Stacey F.
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I had to file several 1099 MISC and 1099-INT corrections. It was easy to synch over data from QBO to do the corrections and copies were delivered to my recipients in 4 business days. Excel import and validations were decent for non-QBO clients. Overall a good service to have that saves a lot of time. Glad I am no longer using those clunky RED forms anymore. Will definitely be back to use several thousand 1099-MISC filing for my clients.

Date of experience: July 21, 2018
Ed P. — Tax1099 Rep
over a year old

Hi, Stacey- Thank you for your review! We're glad that you can ditch those clunky red forms, too :)

Delaware
3 reviews
2 helpful votes
Follow Adam J.
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I was a little skeptical to use the site but eventually gave it a try and boy it's works way better than others I have used in the past. Site worked for QuickBooks import from Desktop and also from QBO. This is the only site that did my state filing for PA and OR. Rest of the sites including Intuit could not handle my state filing needs where states required a separate filing. Will come back again next tax year.

Date of experience: July 19, 2018
Ed P. — Tax1099 Rep
over a year old

Hi, Adam- Thanks so much for using Tax1099! We're so happy to hear that you had a good experience with us. Can't wait to work with you again next year!

California
1 review
0 helpful votes
Follow J M.
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I was a new customer this year and thought integrating from my Intuit products might be easy but turned into a nightmare. The import tool would not import new data but would only import the incorrect file even after deleting the file. Called customer service and they were very little help as they could hardly understand the nuances of technical communication required to explain the problem. Finally blocked the submissions but they did not tell me that there was no way to stop the incorrect 1099 copies going to the recipients. Recently found this out when recipient for two 1099s for the same amount, one from tax1099 that I had blocked/ canceled. E-mailed their customer service today and got a reply that basically said if I was too stupid to use their tool I was at fault. DO NOT USE THIS SERVICE - they may be an Intuit partner but they are not reliable and cause more issues than their service resolves!

Date of experience: February 13, 2018
Ed P. — Tax1099 Rep
over a year old

Hi, J. M. -

We're so sorry to hear that you had a bad experience with us! The import process can be difficult to initiate, and we're sorry that you had difficulties with it. I'm also very sorry that our customer support wasn't able to provide you the help you needed. For future filings, please live chat with us, and we'll help you get the mapping and import set up.

When you select USPS mailing, those requests are processed immediately. This is to make sure your vendors get their forms as soon as possible. We alert you to this when you select the USPS option. Additionally, PDF's of your forms are available to view and edit before submission - I would suggest that you take a look at these before submitting a filing.

New Jersey
1 review
0 helpful votes
Follow James b.
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Awful site. We have been using this for the past 4 years and the site has gotten worse and worse each year. We are a professional accounting firm and file about 1000 1099s each year. The site is incredibly slow, and this year, two days before the filing deadline for 1099-Misc forms, the site stopped working and stopped allowing excel file imports. Tax1099.com's tech support was very unresponsive. Finally got through to someone who said they would help and they told us they would call us back by 7pm on 1/31/2018 with a solution and they never did. THey told us we would be able to email them our excel import files directly and that they would file them for us on time. But they never called back and never responded, leaving us up a creek without a paddle. Subsequent follow up calls were unsuccessful. STAY AWAY FROM THIS SITE if you need a reliable way to file your 1099 forms on time, before the deadline. Better to rely on a US based system that is designed for tax professionals, even if it costs more, as they will have the support staff needed when issues arise.

Date of experience: February 2, 2018
Ed P. — Tax1099 Rep
over a year old

Hi, James -

We're so sorry to hear that you had a bad experience with us. We'd like to give you a call so that we can learn more about this situation. I'll send you a private message to followup.

From the business

E File your 1099 MISC online today. We can also import directly from Quickbooks, Xero, Intacct, and more. No Credit Card required. Get Started for Free.


tax1099.com
Founded in 2000
Fayetteville, AR