Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of The Tack Room

The Tack Room

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate The Tack Room?
grey stargrey stargrey stargrey stargrey star

The Tack Room Reviews Summary

The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the quick shipping and reliability of their orders. Positive sentiments highlight the ease of online shopping and the overall satisfaction with product quality. However, some customers express concerns regarding the rising prices of certain items, which may deter new purchases without discounts. Despite occasional issues with product availability, the company's proactive approach to customer support, including rapid resolutions for urgent requests, fosters loyalty and encourages repeat business. Overall, the feedback reflects a commitment to customer satisfaction and high service standards.

This summary is generated by AI, based on text from customer reviews

service
1
value
1
shipping
1
quality
1

Instant Feedback

999 reviews

We monitor reviews for authenticity

Diane G.
2 reviews
0 helpful votes
Follow Diane G.
Unfollow Diane G.
Share Review
Report Review

The product arrived quickly
July 18, 2020

The product arrived quickly.

Date of experience: July 18, 2020
Christine L.
1 review
0 helpful votes
Follow Christine L.
Unfollow Christine L.
Share Review
Report Review

D
July 17, 2020

D

Date of experience: July 17, 2020
Katharine P.
1 review
0 helpful votes
Follow Katharine P.
Unfollow Katharine P.
Share Review
Report Review

Shipping was fast, product as described
July 16, 2020

Shipping was fast, product as described

Date of experience: July 15, 2020
Paula E.
3 reviews
0 helpful votes
Follow Paula E.
Unfollow Paula E.
Share Review
Report Review

Fast shipping, great customer service
July 14, 2020

Fast shipping, great customer service.

Date of experience: July 14, 2020
DEBORAH M.
1 review
0 helpful votes
Follow DEBORAH M.
Unfollow DEBORAH M.
Share Review
Report Review

I was very impressed with their product selection, prices and prompt shipping. Would definitely order from them again!

Date of experience: July 13, 2020
NJ B.
1 review
0 helpful votes
Follow NJ B.
Unfollow NJ B.
Share Review
Report Review

Excellent!
July 11, 2020

Excellent! Fast and simple checkout and shipping.

Date of experience: July 11, 2020
KGibsom L.
1 review
0 helpful votes
Follow KGibsom L.
Unfollow KGibsom L.
Share Review
Report Review

Clear, easy to use website with quick and low price shipping

Date of experience: July 10, 2020
Nancy P.
16 reviews
0 helpful votes
Follow Nancy P.
Unfollow Nancy P.
Share Review
Report Review

Ordering process was good
July 6, 2020

Ordering process was good. Will be returning my purchase so have yet to evaluate the return process.

Date of experience: July 5, 2020
Sharpeihorse F.
1 review
0 helpful votes
Follow Sharpeihorse F.
Unfollow Sharpeihorse F.
Share Review
Report Review

Easy ordering
July 5, 2020

Easy ordering

Date of experience: July 5, 2020
Karen C.
1 review
0 helpful votes
Follow Karen C.
Unfollow Karen C.
Share Review
Report Review

Received product, but have not used them yet.
In good condition, I think they will work well!

Date of experience: July 2, 2020
Rider m.
1 review
0 helpful votes
Follow Rider m.
Unfollow Rider m.
Share Review
Report Review

Great seller, fast and easy to work
July 1, 2020

Great seller, fast and easy to work.

Date of experience: July 1, 2020
Monica J.
5 reviews
0 helpful votes
Follow Monica J.
Unfollow Monica J.
Share Review
Report Review

Love the fast delivery of the product I ordered.

Date of experience: June 30, 2020
sarah w.
2 reviews
0 helpful votes
Follow sarah w.
Unfollow sarah w.
Share Review
Report Review

Size 4 3/4 fit perfectly
June 29, 2020

Size 4 3/4 fit perfectly
Size 4 1/4 was too tight- had to use metal snips and hammer to get them to fit.

Date of experience: June 28, 2020
Colleen J.
1 review
0 helpful votes
Follow Colleen J.
Unfollow Colleen J.
Share Review
Report Review

Loved my items. Packed perfectly
June 28, 2020

Loved my items. Packed perfectly. Arrived quickly. Can't wait to use them again!

Date of experience: June 28, 2020
Judy G.
1 review
0 helpful votes
Follow Judy G.
Unfollow Judy G.
Share Review
Report Review

Everyone at the Tackroom is friendly and knowledgeable. I've been a customer for years and appreciate all they do in the horse community

Date of experience: June 27, 2020
Roseann R.
1 review
0 helpful votes
Follow Roseann R.
Unfollow Roseann R.
Share Review
Report Review

Easy
June 27, 2020

Easy

Date of experience: June 26, 2020
Trudy L.
1 review
0 helpful votes
Follow Trudy L.
Unfollow Trudy L.
Share Review
Report Review

The product was great, just what I wanted
June 26, 2020

The product was great, just what I wanted. The shipping cost was very expensive.

Date of experience: June 26, 2020
Donna O.
1 review
0 helpful votes
Follow Donna O.
Unfollow Donna O.
Share Review
Report Review

Very quick and easy to locate item and check out - shopping experience was great.

Date of experience: June 25, 2020
PATRICIA M.
1 review
0 helpful votes
Follow PATRICIA M.
Unfollow PATRICIA M.
Share Review
Report Review

Great to deal with
June 24, 2020

Great to deal with

Date of experience: June 24, 2020
ken F.
2 reviews
0 helpful votes
Follow ken F.
Unfollow ken F.
Share Review
Report Review

Great service!
June 24, 2020

Great service!

Date of experience: June 24, 2020