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The Tack Room

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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The Tack Room Reviews Summary

The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the quick shipping and reliability of their orders. Positive sentiments highlight the ease of online shopping and the overall satisfaction with product quality. However, some customers express concerns regarding the rising prices of certain items, which may deter new purchases without discounts. Despite occasional issues with product availability, the company's proactive approach to customer support, including rapid resolutions for urgent requests, fosters loyalty and encourages repeat business. Overall, the feedback reflects a commitment to customer satisfaction and high service standards.

This summary is generated by AI, based on text from customer reviews

service
1
value
1
shipping
1
quality
1

Instant Feedback

999 reviews

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Amanda T.
1 review
0 helpful votes
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So easy to place orders and staff is helpful if I ever have questions.
Love the sales that are offered!

Date of experience: December 2, 2019
The A.
1 review
0 helpful votes
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Fabulous
December 2, 2019

Fabulous

Date of experience: December 2, 2019
Susan T.
1 review
0 helpful votes
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Quick, easy to navigate, with a search function that gets me to the products I am interested without having to scroll through screen after screen.

Date of experience: December 1, 2019
Michael D.
1 review
0 helpful votes
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Thanks, appreciate the pre Black Friday discount
December 1, 2019

Thanks, appreciate the pre Black Friday discount. I am new to your store but will be back.

Date of experience: December 1, 2019
Vanessa M.
1 review
0 helpful votes
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Best price on a high quality product
December 1, 2019

Best price on a high quality product

Date of experience: November 30, 2019
Kimberley M.
1 review
0 helpful votes
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Good selection and easy checkout
November 29, 2019

Good selection and easy checkout

Date of experience: November 28, 2019
Donna W.
18 reviews
0 helpful votes
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Quick service and great prices
November 28, 2019

Quick service and great prices.

Date of experience: November 28, 2019
Karen R.
1 review
0 helpful votes
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Quality product with competitive price and quick shipping.

Date of experience: November 27, 2019
Sheila C.
1 review
0 helpful votes
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Fast service
November 24, 2019

Fast service

Date of experience: November 24, 2019
Wendy D.
6 reviews
0 helpful votes
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Great service and really fast shipping
November 24, 2019

Great service and really fast shipping.

Date of experience: November 23, 2019
Devon D.
2 reviews
0 helpful votes
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Website was acting up and it took a few attempts to complete the order (it kept saying the item was not available despite it saying it was in stock). Otherwise a great experience. Very satisfied with my purchase.

Date of experience: November 23, 2019
Anonymous A.
5 reviews
0 helpful votes
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Timely delivery
November 18, 2019

Timely delivery

Date of experience: November 17, 2019
Alexis G.
16 reviews
0 helpful votes
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No problems here!
November 17, 2019

No problems here! Everything went exactly as I expected.

Date of experience: November 16, 2019
Brandy F.
1 review
0 helpful votes
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Found a tough item to find
November 15, 2019

Found a tough item to find

Date of experience: November 14, 2019
Michele R.
1 review
0 helpful votes
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Cost of shipping seemed high
November 14, 2019

Cost of shipping seemed high. Most places now shipping is free

Date of experience: November 13, 2019
T D.
5 reviews
0 helpful votes
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It was great
November 12, 2019

It was great. They had what I was looking for, no other place did.

Date of experience: November 11, 2019
Cindy H.
2 reviews
0 helpful votes
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You had a bit that has been very hard to find
November 11, 2019

You had a bit that has been very hard to find

Date of experience: November 11, 2019
Ali U.
3 reviews
0 helpful votes
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Great price and fast shipping!
November 10, 2019

Great price and fast shipping!

Date of experience: November 10, 2019
Sykie C.
1 review
0 helpful votes
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Best online price for desired item
November 10, 2019

Best online price for desired item

Date of experience: November 9, 2019
April L.
1 review
0 helpful votes
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Fast delivery, exactly as described!
November 9, 2019

Fast delivery, exactly as described! Love the easy use of measuring.

Date of experience: November 8, 2019