Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TackleDirect has a rating of 4.1 stars from 5,710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 1st among Fishing sites.
We monitor reviews for authenticity
Received item but customer support took 4 weeks to get back to me.
Shipping option took forever to load
Good company with large selection of options to order from.
Easy to order
Best online tackle store!
Amazing reel!
Great, will order again
The order took 2 weeks to create a shipping label. In the mean time I cancelled the order via email as there is no one taking calls in the entire company. No one responded. The order shipped anyway. I was forced to purchase the products else where because I needed it prior to leaving town for vacation.
AAAAA++++++ great lures fast delivery awesome
Shipping was extremely slow.
We knew the product, so that was fine, but the shipment did not include the full item described. We emailed immediately, but did not receive an answer.
Product arrived on time and was well packaged.
I'm use to free & quick shipping from other businesses. Seem like I paid for shipping & took over 2 weeks to get my order.
I didn't receive a email back until I contacted yall through Facebook...but after that all went smooth.
I have shopped with Tackle Direct several times and have always been pleased.
Good Service - Good Quality Items - Will utilize more often.
Slow shipping compared to competitors, but otherwise satisfactory
I wish in this email you would've showed me my order because I'm not sure what his order was so it's hard to say that I got it but I believe I did because I do order from other sites like Amazon Captain Harry's Miltons
I just spent over $70, I should have gotten free shipping. Otherwise, great choices to pick from
My order was late getting here by 2 weeks.
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.

