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TackleDirect has a rating of 4.1 stars from 5,710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 1st among Fishing sites.
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I got exactly what I ordered at a good price in a timely manner. I would definitely order from them again.
Received everything in good condition.
Response to inquiry regarding status of shipment was not answered, therefore 4 out of 5 stars.
Otherwise, good experience.
Have always received great service.
Good search engine...Payment options a plus
No hassles. Order was shipped promptly.
Had hoped to get the tackle a little sooner, but understand the COVID environment is impacting your operations and shipping schedule. Thanks for the great prices and your efforts to keep all of us well supplied and on the water! Tight lines!
Order was received very timely. Good overall experience with this site.
Good
Never had any issues service has been great
First time customer and whole process went smoothly! Quite impressed considering inconsistencies with other online companies orders recently. Wouldn't hesitate to recommend Tackle Direct.
Easy but I have not put the decal on my boat. Wishing I would have requested My Serenity instead of just Serenity.
Dave
Easy to navigate site!
HEADACHE FREE SHOPPING!
Horrible! You don't take calls and say email, so I email and don't get a response for 13 days. Horrible horrible horrible, you have lost me as a customer
Product was great, service and communication extremely poor
Easy to find what you want, too bad some things are out of stock, but understandable considering the situation we're in.
My experience with Tackle Direct has been very good and will continue to purchase item from them.
Very simple ordering process.
Ordering was fine but shipped in 2 separate packages on different days.
Horrible experience. No follow up after multiple attempts. Listed items as MULTIPLE in stock, when they were not.
Had to file a Paypal claim to eventually get a refund.
Blaming Covid on bad customer service or falsifying stock levels is no excuse.
Super duper, Awesome, fantastic, dynamite, Groovy, Right on, cool, sweet,
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.

