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TackleDirect has a rating of 4.1 stars from 5,710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 1st among Fishing sites.
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Service was very good
You're great. I'm a happy camper.
Easy to maneuver
I found what I was looking for and received it in a timely manner.
Order arrived on time as expected
They are what I ordered. Little slower than expected but with the USPS, everything is impossibly slow.
One item was missing
I asked and I received later
You have a difficult to find product I need.
Great service & prices.
Tried calling and sent several emails to tackle direct with no response from any of them. My package did show up but I had questions that I needed answers before it arrived with no response.
Great
Great experience
Shipping is always a question to Hawaii. Starts out UPS, then changes to USPS Priority along the way, which is a PO Box delivery. Why not make it USPS all the way for a dollar cheaper?
Order Exactly as described
Ok
Good product, fish go crazy for it, been fishing from boat they tearing it apart too fast
I ordered a reel for my husband and then gave it to him for his birthday. He decided on a different reel so we have been trying to exchange the other reel but your poor customer service has prevented us from doing so. We tried calling and it said due to the high volume of calls to email it seems that email takes longer than answering the phone due to the fact that my husband emailed you over three days ago and we have yet to receive a response for a return Authorization number we are just trying to exchange the product and it's easy to buy from you but not exchange or return very disappointed in your customer service would have already been handled if you just answered you phone
Fast, straight forward, purchase!
So the tracking(routing) showed it was sent back to New Jersey. That had me worried. I'm going to chalk it up to Covid-19, that or the tracking system lagged the actual check in process. Regardless the Osprey 4000 from Florida Products is awesome. I will be purchasing more from TackleDirect!
Glad y'all have what I want in stock. Thanks. Gene
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.

