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TackleDirect has a rating of 4.1 stars from 5,710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 1st among Fishing sites.
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Product had too long of a tail. Tail should end at last treble hook. This caused short strikes from barracuda because they attack lure from the rear. They are used to prey escaping. Like needlefish.
I had numerous strikes and no hookup because of this
Have what I need. Fair price. Sometimes shipping discounts could be deeper. Carries quality gear. Never had a return.
Have not yet this current product
I was not pleased with the delivery of my order because the website did not tell me my items were on backorder til after I purchased them.
VERY FRUSTRATING!
Good prices and fast shipping
Great products, great prices, and great service...very pleased and will be back.
STAND UP company with EXCELLENT Customer Service
Everything was great...no issues
Fishing pole sent from phenix was not top coated. Drop shipping. I contacted them and they said that they come that way from their supplier. I felt deceived
Satisfied
Great lures THANX!
I spoke to service personnel because one of the items that I had ordered showed up as not in stock in the color that I wanted but I picked out a color that was in stock and it was sent straight away. Very satisfied
Great prices and service!
Excellent service
Quality first! Exquisite service!
No issues, long time customer with repeat service. Had a late-ship issue once, but you overnighted items in time to have for our beach fishing trip- thanks Z
Satisfied
Thanks
I ordered a spool of braided line and I received what I ordered for the agreed upon price in a reasonable amount of time.
Could not use your satisfaction survey soon after receiving the product. Your end was fine. The problem is Daiwa. Have complained to it about to Daiwa. Spare parts/ spare spools are still not available tho this reel has been sold in the U.S. for over one year. Did harass Daiwa into getting me one rebuilt spool but still want another. No luck. (Note that I bought a Ryoga 1022 from you in 2018.)
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.

