Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TackleDirect has a rating of 4.1 stars from 5,710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 1st among Fishing sites.
We monitor reviews for authenticity
Easy order, and good service
Lovely
No problems.
Dont have lots of wanted items in stock
I ordered 20 packs of 6 inch pumpkin seed lizards on May 21. They sent me a confirmation on the 22nd that it was shipped! There was no tracking number to check status! As of today june 12th i have not received anything! I have sent emails with no response, i have called them several times and got a answering machine! I now had to order this tackle from another place! Two fishing trips without the order i paid for and just disgusted! I understand delays with the coronavirus, but if you could at least get ahold of someone and get some information i could deal with that! I don't even know if i got robbed or not! I don't want anyone else to have to through this and possibly spend more money than i! After looking at the reviews i see a lot more people going through the same problem i have with this company! Save yourself the grief!
Got my order today, thank you.
Checkout could be smoother
Outstanding as usual.
Good exp.
Ok
Great service product arrived on time and was exactly right!
Moving forward I would not make the comment part of this survey mandatory for a response. I will never reply to this email again if it is!
Had to wait too long on the phone for someone to answer. You need to hire some more folks to take phone orders.
Great selection
Order was very late. May have been due to Covid-19 but not 100% sure.
Fishing Rods arrived packaged well, bubble wrapped and protected.
VG
Thanks! Flag clips were perfect and a great price.
Well I ordered the item well over 3 weeks ago and it just arrived yesterday. I was not provided an update on the order until last week. I have received my items however I missed several good fishing days.
None needed
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.

