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Swim In You has a rating of 1 stars from 6 reviews, indicating that most customers are generally dissatisfied with their purchases. Swim In You ranks 193rd among Swimwear sites.
I ordered one bathing suit from them and was very pleased. So I ordered three more. One fit. The other two did not. I asked for a return label and they will not send one. Want me to Donate them to someone Really! Do not order from them... ever!
Ordered 3 swim suites in size XXL and they came really late. I excited it since we are in a pandemic. However when I tried to return they made me jump through ALL these hoops. Then at the end and I followed all their directions of taking pictures with a tape measure etc., they told me just to keep them and give them away as present to my friends. Excuse me? Do NOT order from them. It's a scam.
They do not respond to email. We bought two swimsuits from them. They should be reported somewhere and we lost money
I wish I had seen these reviews before I purchased. My item has been allegedly sitting in California for 2 months. My emails are ignored and I can not locate the product I paid for. I am absolutely devastated because I really loved what I purchased. Do not trust this business.
This company is a SCAM company. DO NOT SHOP HERE. They will never refund your money if you are dissatisfied with your merchandise and you will NEVER talk with a supervisor. I tried for almost 2 months by email because that is the only way you can contact this Chinese company and got the run around. Each customer service rep uses a fake American name and will try everything to discourage you from seeking a refund. DO NOT TRUST THIS SITE--THEY WILL STEAL YOUR MONEY. There are tons of bad reviews about swiminyou online... just look them up. They even changed the "star" rating I gave on their website. I gave it a 1 star... and they changed it to 5 stars..
Answer: Definitely a scam company. They have no legitimate contact information nor is there an address. Their return policy states merchandise can be returned and a refund issued promptly, but customer service reps say they do not allow returns and offer smaller bribes... like $5 back or $10 back. I tried for two months to get my money back and the last rep told me that because one month had gone by, I could no longer get my money back.
Answer: Impossible to get a supervisor. I tried for 2 months by email (because that is the only contact information they provide), and it's obvious these "customer service reps" are told NOT to refund the customer's money. They use fake American names and simply give you the run around.
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