On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
Helpful in hunger and provides the food from different restaurants with Great discounts.
Can use this app for good food
Swiggy cancelled my order on its on and charged me cancellation fee which cant be refunded. Very very pathetic service
Today I had one of the worst experience from any online food app. I order something which should have been delivered in 45 mins, however they took it more than two hours to confirm that it can't be delivered. I got three calls from them, first within 45 mins of ordering the food that delivery executive is having some issue with his bike and they are assigning someone else, then they called me again within half an hour that next executive had also faced similar issue and they are assigning someone else who will deliver it within next 10mins. After that I waited for another 45mins and the call came stating that the order can't be delivered.
The food which I have ordered for my lunch was unhygienic and not properly made. My mind got angry when I see that condition. Customer care representatives also bad, they do not help me yet and not pay my money back.
It is not a good app for ordering online, I too have ordered my lunch many times but after completing delivery time it is against showing that food will be delivered in five minutes or so. And take almost half an hour to reach your location. It was my third consecutive order from Swiggy very bad
I am a very good customer of Swiggy. But I have recently ordered a food but They are not delivered proper food and arguing with the customer not even understanding the situation. Many times they delivered one or two dishes missing.
Although I liked the service previously but recently I am very disappointed from the service and food quality. I can say it was worst and over priced..
What if you are hungry and waited for almost 2 and a half hours, even after continuously tracking, listening wait 10 min mam. How it could be done and how much it's ok to forgive.It's not my first experience with Swiggy. Still they not apologize and refund my money. Thanks for letting me know other available options
They are not delivered appropriate food and contending with the customer not even understanding the circumstance. Multiple times they delivered missing food orders to me. I was sitting tight for another couple of hours for the correct food, These people not prepared to comprehend the customer and reality.
If you want to overpay for things you already have in your pantry and could easily make without much extra thought then Green Chef is the way to go. Their customer service is appallingly terrible also, with no refund and no cancellations, even when the box hasn't even shipped yet. Order from somewhere else!
I have order the food. It was smelling alot. I asked them for replacement but they denied. I feel looted from them..
The delivery person was relectant and wanted us to collect the food from Road as he cannot climb staircase. Pathetic Swiggy.
Good service and quick delivery :) The food was also really good, me and my friends enjoyed it so much!
It has amazing and spicy food and delivery also quickly. All the the best swiggy and try to more tasty items. I can prefer every time use this website and very very happy to say good and wonderful.
Thanks
Great service swiggy. Keep up the good work. I regularly order from Swiggy for our office.