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This app i stored my card.they stolen my money from my card.they are really fraud company.dont buy from swiggy.they are criminals
I placed an order with burger King on 5th june and later I received a call from delivery boy Lakhwinder Singh who Don't now how to speak with the customer and reached wrong address. Later I received a call mentioning that they don't deliver the item at my location it's far away, if you don't deliver at my place then why you took the order and the lady in the call center cancelled my order charging me cancellation fees for their own mistake. I was embarrassed infront of my friends just because of incompetent service. (Your Swiggy order #*******168 has been cancelled. You will be charged a cancellation fee for restaurant services of Rs 387.0. We hope to see you order again soon.). Never use this service
More Thane 1:30mins to delivery from 5kms two times it repeated. I never seen this service like this fro dinner
I ordered food for my guests and children at home from Swiggy, the order was delayed for 2 hours. All the people were starving at home but still the swiggy team could not reply to us. Once the food arrived home it was all soggy and very bad, no one could eat it and we had to throw it out. After that I talked to customer service representatives. They were so annoying that they couldn't understand my problem and still they don't accept their mistake.
I never thought the customer service people of this HUGE company "SWIGGY" could be so rough and heartless.
If this continues I feel swiggy should stop working as there's no point in disappointing their valuable customer.
From now on I'll order food from one of their best competitors as they have heart and they understand the problem.
Worst service ever they call to say that the food will be late by half an hour and then charge you for cancellation
Best place for craft beers, it is the best cafe in Nagpur.open all days for Dine-in 8 am -12 am they have a special food menu for online
Pathetic customer service
I ordered veg hakka noddles but one of the restaurant delivered it with some chicken pieces on that customer service provider saying me that he is not able to see chicken pieces in the food
Horrible service and cheating service from Swiggy-
I order food today with order Id: ************** but they delivered cold food which was cooked in the morning or noon and quality of food was worst. I served that food to street dog but dog also denied to eat. I interacted with swiggy customer care but their service is horrible instead of solving this issue they suggested me to put bad reviews against the restaurant from where I ordered food.
Jo khana order kiya woh aaya hee nahi Aur sorry sorry 3 baar rupea liya aur khana bhee nahi deliver kiya naa rupea wapas kiya
Aaj to maine pizza hut se pizza and garlic bread order Kiya tha but muje sirf pizza hi Mila n garlic bread ka box empty tha. Maine feedback bhi diya but kuch fayda hi nhi hua
I ordered food in swiggy amt got deducted but order not confirmed from swiggy, later contacted cx care they told me to wait for 4-7 days.
Bloody $#*!er Ritik has disconnected my call and he didn't refund my money back $#*!ing swiggy and Ritik, bloody $#*!er swiggy, worst platform to order online ( Derik)
Swiggy does not refund money. They will refund your money to swiggy money. To activate swiggy money they will ask your PAN number.
Most interesting is their delivery partner eates food on the way. I noticed today.
Delivery address pin was picked up automatically which was not correct and did not allow me to make the change. I spoke to the executive and asked her to correct it. 'Namaira Sheikh' confirmed its corrected and food will be delivered in 10 mins. After a lot of chasing post 45 mins delivery executive said he cant deliver because address is too far. Customer service called and said pin and address doesn't match. So after 1 hour 20 mins I was left with no food and additional frustation. Swiggy services are deteriorating. Better to cook maggi than to order from these loots.
Despite sending them pics of what I ordered and what I received - a double chocolate cake vs. a white cake, they refused to do anything with the bakery and/ or refund my money. Ridiculous and unacceptable!
Delivery guy was unable to find the address and cancel the order. Reason was he didn't find address and the amount was prepaid.
19 Feb, I made an order (PAID)
ORDER NO: **************
I ordered food again and switched off my mobile phone. But, good thing is today he found the address and delivered the food without phone call.
21 Feb Today, I made order of similar amount. CASH ON DELIVERY. Recovered my loss.
ORDER NO: **************
They have started cheating with the customers and very poor customer service. Delivery partner have no communication knowledge.
Swiggy has a terrible customer support. I ordered food for Rs 187. The food was disgusting. I called customer support to return the food for a valid reason. But customer support denied it. When I escalated it, I was offered Rs. 90 refund. But then I got Rs 77.96 as actual refund. Swiggy is pathetic. I have uninstalled SWIGGY. Trust me online ordering is unhygienic. #SaynotoSwiggy
They have criminals as their delivery partners. I ordered food and even aftr makingbpayment they say that they cant deluvwr bcz thr delvry partner wqs caugth by polive for breaking traggic rules
Swiggy.com is the best website to grow your hotel&restaurant with online. So enter the swiggy.com and grow your business
