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Swap.com has a rating of 3 stars from 1,190 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Swap.com most frequently mention great prices, free shipping and name brand. Swap.com ranks 1st among Swap sites.
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My experlence with Swap.com was excellent. The products were in almost like new condition. The packing and shipping were very good and prompt. The site itself was very easy to understand and veiwing the products was just as easy. I am very satisfied with my experience at Swap.com. I have already told my family and friends! Swap.com is now my go to website first for all my shopping needs! Thank you Swap.com!
I have bought clothes from Swap several times and have always got superior service and fast shipping. Clothing has been in excellent condition. Communication was quick with tracking number. Got a Thank You from customer service. This company is a 5 star company.
I needed a maroon velvet shell to complete the outfit for my nephews wedding couldn't find it in any store or website
Found it on yours it was perfect came in a timely fashion still with a tag on all for four dollars
Heartfelt thanks for offering a great service
Michelle, New York
Due to health issues, I have gained weight. I am unable to afford to shop dept stores, can't afford the prices. Thrift stores are now my thing. I stumbled on this site after another online thrift store sold out to ebay. What I love most is that there is free shipping on returns. What I don't like is that I am unable to swap with my old clothes, due to the fact I am not on Facebook or Twitter. I look on this site at least 3 times a week. I love it.
I have bought many things on Swap.com for my grandchildren. The products are always clean and in great condition. Many of them have never been used and have tags on them. I have never been disappointed. Delivery is quite prompt.
I just stumbled on this site one day while looking for a way to make a little extra pocket change online. It is great. I get wonderful deals on clothes for the kids and I get some extra money for stuff that they no longer wear. I will keep visiting Swap.com
I was so impressed with the quality, condition and packaging of the clothing I ordered. You can't beat the pricing, I love this site.
Beautiful clothing awesome price this is my favorite place to shop see you guys soon lol...
I placed my first order for 3 items. When I got them they were better then the pictures, I'm in Love with Swap. I just placed my 2nd order and I will be getting 9 Items for under 80.00. Can't wait for them to come! Thank You, Swap
Love swap.com, It has now rivaled Nordstrom and Macy's for great finds of my favorite brands at amazing prices, new with the tags. It's a sale every day!
Love this website! Easy to shop and purchase items. Great return policy and great prices!
Hi I sent items to swap to sell and still have not heard anything about it. Feel like I got scammed.
I can't get enough of this site! So many "like new" and "new with tags" items to choose from. Huge variety of brands.
I love the easy and convenient Amazon checkout. The clothes were nice and individually well packed when they arrived. Even the good condition clothes were nice and looked like had just been washed, barely used. Great variety and filtering options to narrow surch down. Things go on sale often. Yhe best for me is the free shipping that I have been able to use.
I just received my first order and am more than pleased. I am already planning my second order. The quality was great and the prices outstanding!
I have ordered off swap about 5 times, and I've never had to return a thing! The prices are great! They clearly tell you what condition the items are in and that's exactly what you receive. I've gotten great deals on clothes for myself and my daughter. Not to mention the toys, for a quarter of retail price, I've found some toys that appear brand new out of the box! This is truly a great site. The only thing I wish would change is the descriptions, I wish they were a little more in depth and maybe some more pics. Even with those two things lacking some, I've never been disappointed with an order.
I ordered a few things for my grandson and I was thrilled at what I discovered when I opened the box. Everything was wrapped professionally and was excellent quality. The items were exactly as described.
I have told so many people about this site! I love being able to find used and new name brand clothes at a great price!
I have saved so much money getting my grandson's clothes from Swap.com that now he has more than he needs. I will keep buying from Swap.com because they give good service and have great used clothes.
I have loved the outfits we have bought so far. They have been in great condition. However, if you search for 6 month clothes, pay attention to the descriptions once you select an item. 6 months can mean both 3-6 month and 6-9 month. I bought 3 dresses thinking they would all be 3-6 minth, but 2 were not. One was 6-9 month and the other 6-12 month.
Answer: I have only placed one order so far. I ordered 10 blouses. I returned 5, due to size issues. All 10 blouses were nice, but 5 did not fit quite right due to different manufacturer's. You need to get an RMA # for returns. I was promptly refunded my money for the 5 blouses. I would order again in the future. I am not aware of any return quantity restrictions. Hope this helps.
Answer: If you want to sell clothes, all the information is on their website. Basically, they get a percentage and then they pay you thru an existing PayPal account that you set up.
Answer: Hi Patricia, We are on about a 55-60 day delay in processing inbound shipments. When your items are processed, you will be notified via email that they are ready to be priced. Have you sent an email to our support team at [email protected] yet? A member of our team can look up your account information and give you a better idea of exact when you can expect to see your items. Thank you, Lauren Swap.com Support Manager
Answer: Same here, I sent a box in June and have received nothing nothing saying it was accepted or rejected absolutely nothing. I've sent 5 emails and nothing. I will be contacting the better business bureau as well.
Answer: I don't think so. I've sold and from my experience it varies. The things that I thought would sell first, haven't sold yet. It varies by what people are looking for at the time. I've bought all different seasons at random times. I buy by what's a great deal. When selling, group like items together. I've noticed multiple things sell first.
Answer: Hi Jo, That is correct. You can return items that do not fit as long as you request the return within 30 days. We will send you a pre-paid UPS shipping label to send back your return free of charge. Once the return is received, we will refund your card within five (5) business days. If you have any further questions, please do not hesitate to contact us at [email protected]. We are happy to help! Best, Matt
Answer: There's no way for them to go over prices. They have to see the items and determine from going over it, if it's acceptable, once it's accepted, then you have to determine the price you want to sell it for. You could try searching on their site for similar items and see what they are priced at. I did notice when pricing my items that I'd get a little notice with recommended prices, which was very helpful. I didn't have a good experience selling but many others have. Make sure you take pictures of your items, that's very important. I appreciated that their site is set up to allow you to take back your items if you changed your mind about selling them. I'm in the process of getting back my items. Hopefully it works out well and I get all my items back.
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