Our reviews are monitored for authenticity
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
Reviews (27)
I ordered a valance 52x18 and when I finally got it, I got out my measuring tape and it was only 16 inches long which is far too short for the window. If the person who is measuring the product can't tell the difference between a "6" and an "8" they need to get another job. I'm not even going to try to send it back based on the terrible reviews about returns. You can be sure neither I, nor my friends and family will ever waste a penny on this company again!
They seem to have a great selection but their return policy is the worst. I had to return a set of curtains b/c the color was not right and they charge a restocking fee and will only issue a store credit. Well, it has been 9 months and I have tried to use that $85.00 store credit. They won't give me a promo number to use it and keep saying to just let them know when I want to use it but never answer my emails or phone calls. The worst Customer Service. Just avoid this hassell and don't buy from them.
My kitchen swag was not the color as shown on line. They would not allow me to return them. Apparently they need a brush up on customer service and must be so successful that they don't care about repeat customers or losing one. I will never order from them again and tell everyone I know the same.
We ordered 2 Panel that were adversited on the SwagsGalore website as being Thermal.
When they arrived both panels were light and could be use for a home in Florida not in Connecticut. Those panels are far from being Thermal. They lie on their website while posting the panels under thermal category.
The customer service was awafull when I tried to exchanged. I might loose money on this order as the quality is poor and I can't find anything that is near thermal and in the burgundy brick. Stay awau from this business
Received my curtains and rods in a timely manner at the best price I could find plus I received Free Shipping, I LOVE Swags Galore. I will buy all my curtains from them in the future.
They have the best variety of window trimmnigs anywhere we have found online or in retail stores. They shipped us our curtains fast too.
Swags Galore will not accept return of defective curtain rods. I ordered crane rods which sag in the middle when hung plumb.
