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Swagbucks Reviews Summary
Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.
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Do Not use Swagbucks my gift cards plus, unless you enjoy giving interest-free loans. They take $$ out of your account immediately but don’t deliver any goods for Days
Not sure what some of the complainers are talking about, this has been the best rewards site of late for me. FAR better than MyPoints or Shopkick. I have qualified for plenty of surveys lately, it goes in streaks. Yes, the companies sponsoring them may want specific answers to fit their needs, that is life. They offer more survey opportunities than most. I rack up well over 100 swag bucks a day, with little effort. Good site as far as I am concerned.
ITS A SCAM!
IT TAKES FOREVER TO REACH MINIMUM OF REDEMPTION, BUT YOU CANT GET YOUR PAYMENT AFTER. THEY WILL JUST IGNORE YOUR EMAIL, NO REPLY, AND TRYING TO PRETEND THAT THEY WILL SEND YOU SOMETHING ON YOUR MAIL BOX FOR THE CODE BUT THEY DID NOT.
Spent a lot of time TRYING to do the surveys. I have made over 10 attempts to fill out just ONE survey WITHOUT success! Most times they said I did not qualify, other times they said the survey capacity was full, and the last one (this really was the tip of the iceberg) I got through 90% of the survey and they gave me a message saying "you were filling out the survey too fast, and we didn't save your answers". Uhm, really? I just spent 15 minutes of my time filling out very detailed information. I believe they just stole my time and answers and I got nothing for it. TOO MUCH WORK - NO PAY.
Been using swagbucks for over a year. You now have to watch more videos just to get 1 or 2 points. And quite often there are several surveys to answer, but when you click on them they are unavailable.
Having said that I'm still quite happy, as the points build up slowly and they do pay out quickly when you claim rewards.
This site continues to go downhill and wonder how long it will last. No longer allowed to post comments due to all the complaints. Any inquires to support are ignored. Surveys completed not credited. If you enjoy being frustrated constantly then this is the site for you. Added new games with no instructions. Greedy guts and a ownership that does not care one ioata for the peoplewho make it earn for them.
Swagbucks helps me to buy food every month, as well as shoes and clothing. I don't know what would happen to me if Swagbucks and their free gift cards were not there. It's true that even a little help can go a long way and I'm proud to tell everyone about SWAGBUCKS!
They used to be good. Most of the time, I answer their surveys while loading their videos. It used to be 3 videos=1 swagbuck. But now, they SUCK BIG TIME. 8 videos for 1 swagbuck? Are you serious.And now, the videos take a long time to play before you can earn a star or something in order for you to progress. And their ads there are very annoying!
It takes awhile to earn enough points to get a reward, but that isn't really too bad. Whats terrible is that everytime theres an issue with swagbucks I earned not posting to my account and I reached out to customer service they did nothing but explain it away... there should be no explanation; if it said I get swagbucks for shopping here I except to get them after the 30-90 days it takes to credit to your account but not once did they ever apologize or try to make it right with me... to me a company is worthless if their customer service cannot back them up.
12 + hours a day for maybe $3. That's what it comes down to. Half the videos don't credit. Surveys don't credit or you're DQ after completion. Poor site staff that lie to save pennies. Minimum daily goals have increased. They do pay if and when you can cash out. It was a great site to make some extra money. Now, just a typical American scam site. But they do pay.
Swagbucks is a fun way for me to earn a little. Most things work well for me. My timing is often off for codes. They seem to be offered whenever I go shopping or do household chores. Maybe I should give that up? LOL The only thing I really miss out on is the mobile codes - can't get them with my phone. All in all a really good site!
I can hardly get anything to work. Half the things I tried for points didn't credit new anything. Their Swag codes don't work. Can't get the swagbuvjs button to install. Surveys aren't compatible with mobile or tablet devices (get with the times!), etc etc. I've been frustrated every time I try to do something. Not impressed. The concept is awesome but their technology sucks.
They have always been nice to me and great customer service. I would recommend swagbucks to anyone.
I had 3 months not problem with swagbucks, but this time after working so damn hard about 10 days to earn over 9500SB before I ordered a gift card they deactivate and block my account!
This is one of the best sites I have ever used for extra cash. Tank you!
This website frustrates me so much. Half of the surveys they have me take they say I don't qualify for or that the survey has reached its limit, yet I'm not told that until I'm halfway through. Tonight I had spent 20 minutes on a survey and then it said I didn't qualify for the thing. The only reason I use this site is to get the giftcards. They are nice to have but the time you take to get one isn't worth it. Each swagbuck is basically worth a penny.
After working so damn hard for days I managed to earn 1000SB. The moment I ordered a gift card they deactivate and block my account!
After signing up for them and completing 2 surveys, I decided it was not worth my time.
Then I stated getting at least 5 phone calls a day starting at 4:30am from unprofessional tele marketers. These calls have woken botg me and my children up. I would not recommend this company to anyone.
I have actual money from these guys although it takes a sec to get it processed at least they pay and are honest! Recommend 100%
They offer a lot of promises, but never follow through. I have been cheated out of my bonus points after I achieved my daily goal. It's extremely difficult to qualify for most surveys. It makes me wonder what demographics they're truly looking for. Please stay away. There are better survey/research companies out there. I have cashed out. I'm waiting for my gift card. Then I'm happily closing my account. Goodbye, Swagbucks!
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Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members