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Swagbucks

3.2

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Swagbucks Reviews Summary

Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.

This summary is generated by AI, based on text from customer reviews

service
355
value
354
shipping
233
returns
189
quality
320
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Michigan
1 review
0 helpful votes
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I enjoy the app and have used it to redeem money. I especially like it now that I have the money after my friends called it a scam. None of them are convinced yet and have told me to just get a job. Swagbucks works for someone like me, my mother wont let me get a job, so Im planning on using Swagbucks to make more spending money/college money. I enjoy using the app to make swagbucks, but unfortunately it has bugs. If I am disqualified from a survey it typically will not take me back to the survey page, instead I have to force quit the app. Once I log back in, the survey is still there. Also I took two 15 SB surveys and I got no rewards. A survey also disqualified me once I was finished with it.

Date of experience: May 11, 2018
Florida
1 review
0 helpful votes
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Love swagbucks
May 12, 2018

Love swagbucks and recommend to friends and family. Good experience with swagbucks and look forward to continue the experience.

Date of experience: May 11, 2018
Irma L.
California
1 review
1 helpful vote
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Swagbicls is a pretty good site to earn SB (points) that can be redeemed for gift cards or sent to your PayPal (minimum $25 to redeem). However, they system makes it a bit hard to earn that SB when time goes on. I've been on the site for a two years, and at first it was easy to gain SB but ovettime the number of SB decreased. For example, watching videos through the Swagbutton tab went from 3 SB to 1 SB, 1 SB could have been earned by watching 6 video online. It has double now and sometimes some videos don't play properly or give you the SB you should have earned. Their other app extension to watch videos or take surveys sometimes lag or stop working well, which can be really frustrating. Still, I see the effort because they introduced SwagIQ, which is a fun way to earn SB by playing a trivial game. Sadly, it's only during a certain time of the day.

Date of experience: May 11, 2018
Washington
1 review
0 helpful votes
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Easy free money
May 12, 2018

Great survey site, easy to use, make money fast. Fun surveys/opinion polls. Good deals at so many shopa

Date of experience: May 10, 2018
Georgia
1 review
0 helpful votes
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I love swagbucks!
May 12, 2018

Swagbucks is great. They do what they claim they will do. If there is a problem they address it quickly. Occasionally the surveys will have issues but nobody is perfect. If I have problems with points they fix it within 24 hours. Overall Swagbucks is my favorite survey app

Date of experience: May 10, 2018
New York
1 review
0 helpful votes
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Love this site!
May 12, 2018

I have been using Swagbucks for many years and have gotten tons of gift cards. It's a lot of fun! I plan to continue using it and earning more giftcards. Swagbucks is awesome!

Date of experience: May 10, 2018
New York
3 reviews
0 helpful votes
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I love swagbucks. I have earned 100's of dollars since I joined and have bought many items using Amazon gift cards I have obtained free with swagbucks.
My best purchase was a hot tub!
I love swagbucks.

Date of experience: May 10, 2018
New Jersey
1 review
0 helpful votes
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Review
May 12, 2018

I enjoy going on swagbucks and earning point to turn into credit cards. Its easy to use and I basically have had no issues with the surveys. If I dont feel comfortable with the topics or questions I dont continue with the survey. Easy to redeem points

Date of experience: May 10, 2018
California
1 review
0 helpful votes
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Love love love!
May 12, 2018

I've Ben using Swagbucks for years and it's a great way to casual earn bonus gift cards without too much extra effort.

Date of experience: May 9, 2018
New York
1 review
0 helpful votes
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Love it, need more casino games. And fun ways to get more points. I have it installed because i do a lot of random google searches.

Date of experience: May 9, 2018
Michigan
1 review
0 helpful votes
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Though I still have a lot to learn, I have to say I am a fan of Swagbucks! I enjoy doing the activities and getting rewarded for it! The staff at Swagbucks have been helpful when I have needed assistance.
I feel badly when others complain about this site. Sometimes people are very rude with their comments. I understand that there are occasional glitches, but know that the staff is working on making everything work more smoothly. We just need to be patient and remember this is a choice to be involved--and to be grateful for what we receive.

Date of experience: May 9, 2018
Connecticut
1 review
1 helpful vote
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I see a lot of negative in here but I make at least 100 extra a month and I get my rewards fast ( I get amazon cards at 25.00 increments) for me its found money

Date of experience: May 9, 2018
New Jersey
1 review
1 helpful vote
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Website works, but App could be better. There are a lot of disqualifications for surveys, and although you often get 1 SB even if you are disqualified it is frustrating. Also, sometimes the videos under "watch" do not load properly and there are a ton of adds.

Date of experience: May 9, 2018
North Carolina
1 review
0 helpful votes
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Very cool app
May 11, 2018

Very cool app! Actually gives you points to redeem gift cards =) have recommended it to friends and they like it as well!

Date of experience: May 9, 2018
Florida
1 review
0 helpful votes
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Best website
May 11, 2018

Best website I use it everyday and really love it. Just wish they would quite adding more and more video s to get points

Date of experience: May 9, 2018
Missouri
1 review
0 helpful votes
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I have had my account for a while now and I just do things here and there and then turn them into amazon gift cards. I've already got over $50 in gift cards redeemed

Date of experience: May 9, 2018
Texas
1 review
0 helpful votes
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Great survey site!
May 11, 2018

Ive tried most of them by now and Swagbucks is one of the best. Ive been doing it for about 4 months, just in my spare time and Ive already gotten two $25 Amazon gift cards. You dont get paid much per survey, but its better than nothing. Yesterday, I did one while I was waiting to get my oil changed. LOL, I made 50 cents while everybody else was sitting there staring blankly at the TV. I love Swagbucks!

Date of experience: May 9, 2018
North Carolina
1 review
0 helpful votes
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I enjoyed it.It was a great experience. I enjoy playing swagiq and redeeming them for gift cards. Very great way to get things you want and need that you may not be able to afford.

Date of experience: May 9, 2018
Colorado
1 review
1 helpful vote
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The surveys are okay but often have problems and drop you for no apparent reason. Trying to redeem my Swagbucks was a freaking nightmare, although once I FINALLY got through to someone, the problem was resolved immediately.

Date of experience: May 9, 2018
California
1 review
0 helpful votes
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It's awesome
May 11, 2018

It's a good site. Minor annoyances here and there but who can complain when you're getting free things

Date of experience: May 9, 2018

From the business

Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!


swagbucks.com
Founded in 2008
Manhattan Beach, CA, United States
+324
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