Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Swagbucks

Swagbucks

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Swagbucks?
grey stargrey stargrey stargrey stargrey star

Swagbucks Reviews Summary

Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.

This summary is generated by AI, based on text from customer reviews

service
355
value
354
shipping
233
returns
189
quality
320
This company does not typically respond to reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Barney L.
Unfollow Barney L.
Share Review
Report Review

Great way to earn cash!
October 13, 2018

Love SwagBucks. Only issues I ever have are with the Encraves that rarely work. Enjoy the surveys and most of the videos.

Date of experience: October 12, 2018
California
1 review
0 helpful votes
Follow Teresa G.
Unfollow Teresa G.
Share Review
Report Review

It's amazing.
October 13, 2018

I love swagbucks because it allows me to earn money in my spare time. It's always nice to earn some side money for doing nothing more than just spreading your opinion

Date of experience: October 12, 2018
California
1 review
0 helpful votes
Follow Valerie M.
Unfollow Valerie M.
Share Review
Report Review

I love this app it does exactly what it says it's going to do There's no gimmicks And it's really easy to use

Date of experience: October 12, 2018
New Jersey
1 review
0 helpful votes
Follow Karin A.
Unfollow Karin A.
Share Review
Report Review

I don't spend a lot of time on Swagbucks, but the points do add up, and every so often I'm able to get an Amazon gift card. It's a good way to support my reading addiction! I just take an occasional poll, watch some videos, and clip coupons for products I would normally buy anyway.

Date of experience: October 12, 2018
New Jersey
1 review
0 helpful votes
Follow Jon c.
Unfollow Jon c.
Share Review
Report Review

Good site.
October 13, 2018

I enjoy using your site. Earn gift cards for ebay and get things without spending my own money. Takes a while to earn anything but overall it's very good.

Date of experience: October 12, 2018
Pennsylvania
1 review
0 helpful votes
Follow Pati S.
Unfollow Pati S.
Share Review
Report Review

Love it
October 13, 2018

Just got into it and ordered my first $25 paypal trfr and close to my second! I only spend about 5-10 minutes a day on this. I do have the button on my computer so that if there are deals on my purchases I get notified.

Date of experience: October 12, 2018
Virginia
1 review
0 helpful votes
Follow Allyson S.
Unfollow Allyson S.
Share Review
Report Review

Swagbucks Review
October 13, 2018

I enjoy playing swagbucks with my kids. We play together each night. I like earning free things. I have gotten a few gift cards.

Date of experience: October 12, 2018
Ohio
1 review
0 helpful votes
Follow Deborah T.
Unfollow Deborah T.
Share Review
Report Review

I love the quickness of the Swag Bucks team. When inquires are made they
Don't mess around.
Which let's me know this survey team is authentic and professional.

Date of experience: October 12, 2018
Texas
2 reviews
0 helpful votes
Follow Donna S.
Unfollow Donna S.
Share Review
Report Review

SWAGBUCKS HAS SWAG!
October 12, 2018

Love the idea of being able to earn free money so easily. I work a lot, so I feel as though there are more than enough surveys to keep me busy, and when I earn cash, it comes in a timely manner. I can honestly say that I have no complaints about Swagbucks.

Date of experience: October 12, 2018
Brazil
19 reviews
37 helpful votes
Follow Amelia R.
Unfollow Amelia R.
Share Review
Report Review

Try out using Swagbucks!
October 12, 2018

Great place for earning free points just for shopping. The site is very easy in use and is not time-consuming. Try out using Swagbucks!

Date of experience: October 12, 2018
Nevada
1 review
0 helpful votes
Follow kyle c.
Unfollow kyle c.
Share Review
Report Review

Ok service hard to stay
October 12, 2018

Good service, needs to be a little better for amount of time spent. The site was great when I first joined but its diffciult to stay when it seems like a waste of time. The video apps tend to freeze up and hardly ever work. You have to watch more and more videos and earn less and less for watching. Lately all the Swagcodes require you to redeem them through their app or their browser extension and both annoy me.

Date of experience: October 11, 2018
Texas
1 review
0 helpful votes
Follow Edna L.
Unfollow Edna L.
Share Review
Report Review

Swagbucks is an easy way to earn freebies, but it takes a lot of time and energy to make anything worthwhile. Putting expiration times on Swagcodes is a messed up way of saying, "Too bad you have a job and couldn't make this code, but try again next time." Also, it would be nice to be able to earn rewards at physical stores you give points for online shopping. Also, the Swago game, it's cool, but it would be GREATER if you could get retro points/credit for purchases u just made like 5 seconds before joining the board, or something like 24-48 hours before.

Date of experience: October 11, 2018
Wisconsin
1 review
0 helpful votes
Follow Theo T.
Unfollow Theo T.
Share Review
Report Review

As often as I use this site everyday, there are things I ran into everyday when trying to complete tasks that prevent me from completing my daily task list and it receive rewards that are owed to me. And everytime that happens I have to contact our customer service department which can take a long time to get a response.

Date of experience: October 11, 2018
Maryland
1 review
0 helpful votes
Follow NY Y.
Unfollow NY Y.
Share Review
Report Review

In overall its a good place for some small treats if you have time in small fragments. But lots of the link on the site would not worth the time you consume. Good luck

Date of experience: October 11, 2018
New Jersey
2 reviews
1 helpful vote
Follow Rik B.
Unfollow Rik B.
Share Review
Report Review

Polls are repetitive especially personal info asked 3x per poll often kicked out of polls bc polls dont like honesty just right answers tere is no reason be booted out when qualified y accepted to poll

Date of experience: October 11, 2018
Ohio
1 review
0 helpful votes
Follow delva l.
Unfollow delva l.
Share Review
Report Review

Good
October 11, 2018

Very good its very good. Perfect for review and perfect experience in the afiliated with this business

Date of experience: October 10, 2018
Texas
1 review
0 helpful votes
Follow Victoria W.
Unfollow Victoria W.
Share Review
Report Review

I love swagbucks
October 11, 2018

I earn points and trade them for gift cards, you can earn the points by doing surveys, watching videos and signing up for news letters

Date of experience: October 10, 2018
Tennessee
1 review
0 helpful votes
Follow Cherish L.
Unfollow Cherish L.
Share Review
Report Review

I love Swagbucks
October 11, 2018

Swagbucks is absolutely great I love all of the offers and different ways they have that you can earn money, from the swag IQ, discover, daily poll, swago board, sb bowling, videos, movie clips, swag IQ is a really great game to play I have never won but if you get out of the game it offers you a free rejoin and even if your eliminated you still can win bonus sb for getting a question correct, the sb isn't much sometimes i wish they would at least give more sb for your time also I eared alot of my sb from Revenue Universe if you go to discover you will find this as an option it's a list of surveys that offers bonus sb its great once you learn how to work the site earning money becomes easy but it does take time and patience nothing in life is free anyway.

Date of experience: October 10, 2018
Kentucky
1 review
0 helpful votes
Follow Debra J.
Unfollow Debra J.
Share Review
Report Review

I like swagbucks
October 11, 2018

5 star all the way. I have used swagbucks for years and have enjoyed it tremendously. Great way to earn extra bucks.

Date of experience: October 10, 2018
Wisconsin
1 review
0 helpful votes
Follow Rachel C.
Unfollow Rachel C.
Share Review
Report Review

Used to be better.
October 11, 2018

They've changed a lot of things, making it more difficult to qualify for a survey or to even get certain functions to work (half the time the videos say they are "not in your region" and the amount of time you have to put into the videos to gain just 1 or 2 swag bucks is a bit much.) I feel like with all the changes they've gone down a bit in quality and just have made a lot more people upset more than anything.

Date of experience: October 10, 2018

From the business

Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!


swagbucks.com
Founded in 2008
Manhattan Beach, CA, United States
+324
See all photos