Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of branded surveys

branded surveys

2.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate branded surveys?
grey stargrey stargrey stargrey stargrey star

branded surveys Reviews Summary

branded surveys has a rating of 2.5 stars from 1,030 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with branded surveys most frequently mention customer service, gift card and phone number. branded surveys ranks 4th among Survey sites.

service
443
value
452
quality
454
This company does not typically respond to reviews

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
Follow Ryan J.
Unfollow Ryan J.
Share Review
Report Review

Improving
January 9, 2024

I've always enjoyed this site and it simplicity, but lately I've noticed improvement in how well the surveys have been with not rejecting.

Date of experience: January 9, 2024
Michigan
1 review
4 helpful votes
Follow K V.
Unfollow K V.
Share Review
Report Review

Total rip off!
January 9, 2024

I was completely answering the surveys as transparent as possible. I literally cashed out $6 then after earning points that added up to be around $20 they banned me and closed my account and didn't allow me to cash in my points! Total scam beware! If I could leave a negative star, I certainly would. Survey Junkie MUCH better.

Date of experience: January 8, 2024
Minnesota
1 review
0 helpful votes
Follow Daniel F.
Unfollow Daniel F.
Share Review
Report Review

They get your answers and you get nothing.
I spent hours answering hundreds of questions before they say sorry you are not a match

Date of experience: January 7, 2024
New Jersey
1 review
0 helpful votes
Follow jean w.
Unfollow jean w.
Share Review
Report Review

**Im new to branded surveys and this is the message I got from them when they locked me out of the site, don't know why, I almost reached 500 before the lockout. They said my answers lack in care and quality which made know sense whatsoever. I made the money and now they won't pay me. **
** I went on the web to look for reviews about branded surveys, and I would say, please stay away, go to survey junkie if you are in the USA. If I could sue them for my pay I would, but what I earn was not worth the time I spent doing their surveys for them and not getting paid. **
** Please BEWARE and read the reviews from those like me who have had the same issues,. Once you reach the checkout which is only $5.00 they will lockout your account, and if you reach out to them, listed blow is the message they will response with:**

**Cassie S.** (Branded Surveys)
Jan 2,2024, 12:57 PM PST
Hello,

Thank you for reaching out to Branded Surveys regarding your account.
We aim to ensure our community is full of attentive panelists who are able to dedicate their time to answering surveys with honesty and care.
We have detected that your survey responses lack in quality and care. In order to ensure we retain quality for our partners, your account has been deactivated.

Thank you,
Cassie

Date of experience: January 2, 2024
Washington
1 review
5 helpful votes
Follow brian m.
Unfollow brian m.
Share Review
Report Review

Used to work okay
January 2, 2024

The 1st month I made a whole $130. I decided to cash it out. It's been two weeks I haven't seen it. And ever since every survey, I do seems to let me answer for 10 to 15 minutes. And then it kicks me out and says I don't qualify. When you take an 8 minute survey for 15 minutes and it tells you you don't qualify. There is something seriously wrong with the system.
You can make an extra couple bucks for fun. But don't ever try to make money on this for real it'll never happen.

Date of experience: January 2, 2024
Florida
2 reviews
1 helpful vote
Follow Annamarie S.
Unfollow Annamarie S.
Share Review
Report Review

Branded Surveys offers multiple choices in completing surveys, although sometimes I access a survey within minutes of being notified and it is already full. This can be frustrating.

Date of experience: December 29, 2023
Canada
1 review
2 helpful votes
Follow Melissa P.
Unfollow Melissa P.
Share Review
Report Review

Suddenly Locking Me Out?
December 27, 2023

I've been using this for over a year now and suddenly I can't do any surveys.

Oops! Looks like you're unable to participate in our surveys.

Date of experience: December 26, 2023
Colorado
2 reviews
0 helpful votes
Follow LYLE K.
Unfollow LYLE K.
Share Review
Report Review

Very nice experience,
December 24, 2023

The questions were good, with some being hard and others more easy. It is fun and entertaining. I recommend this site.

Date of experience: December 22, 2023
GB
1 review
0 helpful votes
Follow Peter O.
Unfollow Peter O.
Share Review
Report Review

Branded survey keep it up
December 24, 2023

Branded survey is a good survey site to earn gift card, one thing I love about them is that they focus only surveys and they don't waste your time and energy with game download that you can't reach the payment level. Thumbs up.

Date of experience: December 22, 2023
Iowa
1 review
0 helpful votes
Follow Jose Luis V.
Unfollow Jose Luis V.
Share Review
Report Review

No bad at all.
December 23, 2023

Recommended for few cent or pass time, help to buy grocery.Gracias. En español, esta buena la aplicacion.

Date of experience: December 21, 2023
GB
1 review
0 helpful votes
Follow Janet A.
Unfollow Janet A.
Share Review
Report Review

A solid survey site
December 21, 2023

I have been completing surveys on this site for a few years. I usually build points until it is worth £50 and then I cash in. It can take a good few months to achieve this as at times surveys are repeatedly unavailable. At other times I can complete several within a short space of time so it can be frustrating. If you have time to spare it is worth doing and many of the surveys are interesting. I have never experienced a problem with payout.

Date of experience: December 20, 2023
Canada
1 review
0 helpful votes
Follow Len O.
Unfollow Len O.
Share Review
Report Review

Can't even rate their own performance and they are a survey company. WHAT A JOKE. There is no one that you can contact to say what their survey needs to be responsible.

Date of experience: December 20, 2023
GB
1 review
0 helpful votes
Follow Lisa Z.
Unfollow Lisa Z.
Share Review
Report Review

Account locked
My account got locked and my remaining balance has not been paid to me. Apparently I've sped through surveys which violates rules, however when trying to amend this through customer service, I found them to be very rude and unaccepting to proper conversation and that they just wanted me to go away rather than assist me with my issue. Additionally, the answer to such as DOB, job type etc, for most surveys are not allowed, and most kick you out mid-survey for 'not being a match' - what kind of honest opinion should I give then? - and they compensate your time for that survey with 3 points when the survey advertise around 20+ points or so. This is a horrible website with rude customer service and disgraceful website control.

Date of experience: December 15, 2023
Arizona
1 review
0 helpful votes
Follow Ruthann A.
Unfollow Ruthann A.
Share Review
Report Review

If you try to take the surveys in the evening good luck! Best result is first thing in the morning.

Date of experience: December 13, 2023
Mississippi
1 review
0 helpful votes
Follow christopher f.
Unfollow christopher f.
Share Review
Report Review

Paid for my opinion
December 15, 2023

I have been with other survey site and had to receive gift card to turn in my survey points. So nice to receive actual money!

Date of experience: December 13, 2023
GB
1 review
0 helpful votes
Follow James L.
Unfollow James L.
Share Review
Report Review

New Member
December 14, 2023

Been on site for just over 2 weeks now. Not cashed out on anything yet but I love doing the surveys in my spare time.

Date of experience: December 11, 2023
Kentucky
1 review
0 helpful votes
Follow James B.
Unfollow James B.
Share Review
Report Review

Eazy Way to make $
December 10, 2023

They are very good surveys and easy to do, branded surveys are very honest and reliable company, it's a real deal, you do the survey and you get the points, the points can be redeemed for cash, or gift cards, I enjoy doing the surveys they're easy peezy...

Date of experience: December 9, 2023
Texas
1 review
0 helpful votes
Follow Lorraine B.
Unfollow Lorraine B.
Share Review
Report Review

Why 4 star
December 8, 2023

For the most part I'm pleased with the site. My only reason for not saying that it's a five star, is some surveys take up too much time to qualify you before the survey

Date of experience: December 8, 2023
Maryland
3 reviews
0 helpful votes
Follow TAMMERA G.
Unfollow TAMMERA G.
Share Review
Report Review

Great experience
December 7, 2023

This has been a great experience so far. I'm able to provide my experiences and knowledge as needed

Date of experience: December 6, 2023
Canada
1 review
0 helpful votes
Follow Raashid S.
Unfollow Raashid S.
Share Review
Report Review

Not Trustworthy
December 6, 2023

I participated in 4 to 5 surveys and earned more then 500 points and when I tried to get my payouts they rejected it without any reason. I am not going to trust these bustard's any more. They wasted my precious time.

Date of experience: December 6, 2023

From the business

Branded is a leading insights and technology company. Conduct custom research to make more informed marketing and product development decisions.


surveys.gobranded.com
San Diego, CA, United States
+149
See all photos