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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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It was fast and easy now my baby is certified a couple of questions and your done this is so good so if you need your four leg friends an esa come see them it's legit
Thank you so much for such a kind and thoughtful review of our company! We truly appreciate it.
Everything was done with ease, and quick response.
I recommend everyone to use them
Your support is greatly appreciated!
I feel peace of mind, now that I have my documents. My Mia is able to be with me, she senses my moods and depression and she gets on my lap and comfort me. I do also check with stores, restaurants and hotels to make sure they allow ESA. Thank you very much for allowing my fur baby to be with me.
Our furry friends are family and should be allowed to be with us always. Mia sounds like an amazing companion!
Support pets made it stress free to go through this process
We try to make the application process as stress free as possible for our pet parents!
Very responsive and many followups to make sure I get my documents. Im happy with the service and the quick service. Im able to get my fur baby everywhere now :)
It is wonderful to know you are enjoying life with your fur baby at your side! ♥
My experience w/support pets and representative has been great! Very friendly and thorough with transactions
We are thrilled to hear your experience with Support Pets has always been great! We hope to continue to exceed your expectations in the future. Support Pets is here for our pet parents and their furry pals!
Very fast service. Easy process.
Now wiring for my ID cards to arrive
Fast and easy! Words we love to hear. Thank you so much for your kind feedback.
Fast and good service. I haven't used my ESA letter yet so I will follow up in case it doesn't work. They are very responsive and attentive to their clients. Fast and reliable.
It is great to hear you had such a positive experience with Support Pets. Thank you so much for your kind review of our company!
Super easy, got a referral from a friend, filled out the questionnaire, and about a day and a half later, got my PDF for my new ESA! I HIGHLY RECOMMEND
We are so thankful to hear your experience with Support Pets was such a positive one! At Support Pets, one of our main goals is to make the application process quick and easy for our loving pet parents.
The service has provided me exactly what I needed. They also offered help with other information that I might need. Continue what you're doing!
I would recommend taking you ESA certificate from Supportpets.com
Thank you so much for your kind and thoughtful review of our company! We are so happy to have you a part of our ESA family!
I've received my documents but they have the wrong name on them they were supposed to have my sons name Jyzell Muriel
Great, they where very helpful and I got my paperwork fast.
Your support is greatly appreciated!
I cant wait to bring my dog with me. I feel bad that I have to leave her home. My anxiety gets bad when she's not with me
It is wonderful to know you will be enjoying life with your dog at your side! ♥
I was very pleased with how fast the doctors approved my ESA and got me my documents. Thank you for understanding the needs of an ESA for some.
Our furry companions bless us with so much happiness and peace of mind and should be allowed to be with us always. Thank you for choosing Support Pets!
We are so happy to hear your experience with Support Pets has been so positive! Welcome to our ESA family!
Easy and quick thank you for the experience and help
It warms our hearts to read your most kind words!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Thank you for reaching out. To give you accurate clarification, we'll need to review your account and purchase history. Please contact our Customer Support team, and one of our representatives will be happy to check your account details and explain your options. You can reach us by clicking the chat on our website or by emailing [email protected] We're here to help and make sure everything is clear for you.
Answer: Thank you for your question! Yes, we do offer a Psychiatric Service Dog (PSD) course through the International Canine Training Institute (ICTI). This course is designed to guide handlers through proper training and documentation. Additionally, Emotional Support Animal (ESA) certification does need to be renewed annually to ensure your documentation remains current and valid. If you'd like more details or help choosing the right option for your needs, our support team will be happy to assist! Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
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We are thrilled to hear you found the ESA application process so easy and fast!