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Support Pets

4.7

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From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,515
quality
1,493
This company responds to reviews on average within 0 days

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57,231 reviews

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Michigan
1 review
0 helpful votes
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Fast!
June 2, 2022

Exactly what I needed, and it was SO fast! This will be really helpful when I need to have my dog travel with me.

Date of experience: June 1, 2022
Letti C. — Support Pets Rep
over a year old

Always glad to be of service, thank you for choosing us to cover your ESA needs.

Florida
2 reviews
0 helpful votes
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Pleased
June 2, 2022

The process was easy and received documents quickly.

Date of experience: June 1, 2022
Letti C. — Support Pets Rep
over a year old

Making it easy for loving pet parents to register their furry pal as ESA is our goal.

Ohio
1 review
0 helpful votes
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Thankful
June 1, 2022

I'm so thankful I found this for my mom. Her life will be so much happier now. Thank you from the bottom of my heart

Date of experience: June 1, 2022
Letti C. — Support Pets Rep
over a year old

Thank you for sharing about your love for your mom. We are happy to be able to provide a vital service.

New York
1 review
0 helpful votes
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Less stress
June 1, 2022

This helps me so I don't have to worry about the stress of finding a place to live in the future

Date of experience: June 1, 2022
Letti C. — Support Pets Rep
over a year old

Glad to know that you have one less problem to think about.

Georgia
1 review
0 helpful votes
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So far so good
June 1, 2022

So far everything has checked out, I thought my paperwork would come in the mail but I had to print them off on my printer at home, I just hope they are legal enough to show all of everyone that matters.

Date of experience: June 1, 2022
Letti C. — Support Pets Rep
over a year old

We are glad that you have already received your documentation. Don't worry at Support Pets we only use real licensed doctors to review your ESA request. Your approved ESA documentation will contain the license number of the doctor who reviewed and approved your request. Beware of sites that do not offer legitimate ESA services or do not use licensed doctors to approve your ESA request.

Arizona
1 review
0 helpful votes
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Highly recommend!
June 1, 2022

Highly recommend! Seamless process! Restricted documents in timely manner!

Date of experience: June 1, 2022
Letti C. — Support Pets Rep
over a year old

Thank you for the kind words.

Colorado
1 review
0 helpful votes
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;)
June 1, 2022

So far all is good. Hoping I have the vest for Diva before I leave for vacation on July 1st. So much want to be able to take her with me!

Date of experience: June 1, 2022
Letti C. — Support Pets Rep
over a year old

Good to know that you are satisfied with the service. For your product order don't worry once your order has been shipped you will receive an email and SMS with the tracking information.

New York
1 review
0 helpful votes
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King
June 1, 2022

I almost lost my life last year and the only think that make me feel better was having King by my side. Thank you

Date of experience: June 1, 2022
Letti C. — Support Pets Rep
over a year old

Keep being awesome both you and King! We are happy that we were able to help you!

Tennessee
1 review
0 helpful votes
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Outstanding service.
June 1, 2022

Quick and easy process. Support pets give people the opportunity to keep their pets that give love and support in healing stress and anxiety!

Date of experience: June 1, 2022
Letti C. — Support Pets Rep
over a year old

Thank you for sharing your hassle free experience.

Tennessee
1 review
0 helpful votes
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Excellent service.
June 1, 2022

Support pets was prompt in getting the paperwork that I needed. I will definitely recommend them to others who may need this help.

Date of experience: June 1, 2022
Letti C. — Support Pets Rep
over a year old

Thank you for your kinds words. We are looking forward to help more loving pet parents to register their furry buddy as ESA.

Florida
1 review
0 helpful votes
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Excellent
June 1, 2022

It was quick and easy thank you I can finally have my dog with me everywhere!

Date of experience: June 1, 2022
Letti C. — Support Pets Rep
over a year old

We are happy that you have registered your furry buddy and now has the proper documentation from a licensed doctor.

Texas
1 review
0 helpful votes
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ESA received within 48hours
June 1, 2022

I haven't turned my ESA letter into apartment complex yet so I don't know if it is enough to have my ESA (dog). I did receive the letter via email when the site promised it would be. Thank you.

Date of experience: June 1, 2022
Letti C. — Support Pets Rep
over a year old

We are glad to know that you already received your ESA Documents.

Florida
1 review
0 helpful votes
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Great and Speedy Service
June 1, 2022

Got everything sorted within days of starting (and most of the timeline delay was my own due to my availability to access my email). Very satisfied to say the least.

Date of experience: June 1, 2022
Letti C. — Support Pets Rep
over a year old

Thank you for giving time to provide us this awesome review.

New Mexico
1 review
0 helpful votes
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Thanks
June 1, 2022

Was great, but the site is a little tricky, you have to be patient and not click more than once or you will be charged for other services.

Date of experience: June 1, 2022
Letti C. — Support Pets Rep
over a year old

Thank you for sharing about your overall positive experience.

Georgia
1 review
0 helpful votes
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Very impressed!
June 1, 2022

It's somewhat embarrassing to admit when you need help. Even if it's with simple things.
This has been a completely pleasant experience. Very professional, quick response and a huge improvement not only in my life but many others as well. God bless.

Date of experience: June 1, 2022
Letti C. — Support Pets Rep
over a year old

We are glad that we have met your expectations.

New York
1 review
0 helpful votes
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THANK YOU
June 1, 2022

This process was so easy + opened a lot of doors for me (literally opened an apartment door that I would have been able to live in otherwise). Thank you so much :)

Date of experience: June 1, 2022
Letti C. — Support Pets Rep
over a year old

Hi there, we are glad that the service that we offered opened the door of opportunity for you.

Maryland
1 review
0 helpful votes
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Quick and easy
June 1, 2022

It was very quick and easy to have my dog ESA approved! Thank you :)

Date of experience: June 1, 2022
Letti C. — Support Pets Rep
over a year old

We are glad that you are satisfied with the overall process in registering your furry pal as ESA.

New York
1 review
0 helpful votes
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Great Service
June 1, 2022

Needed a document quick for my landlord and they handled everything quick and efficient!
Even on Memorial weekend!
Thank you so much, Support Pets you guys/girls Rock!

Date of experience: June 1, 2022
Letti C. — Support Pets Rep
over a year old

We are always here to help even on a weekend or holiday!

Texas
1 review
0 helpful votes
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Great option!
June 1, 2022

Fast and easy. Hope it is for real. Got my letters!

Date of experience: May 31, 2022
Letti C. — Support Pets Rep
over a year old

That's our goal for our loving pet parents to make it easy and hassle free to register their furry pal as ESA. At Support Pets we only use real licensed doctors to review your ESA request. Your approved ESA documentation will contain the license number of the doctor who reviewed and approved your request. Beware of sites that do not offer legitimate ESA services or do not use licensed doctors to approve your ESA request.

North Carolina
1 review
0 helpful votes
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Esa
June 1, 2022

Great I loved this I was in need of esa and I needed to be able to bring buddy places n have him always

Date of experience: May 31, 2022
Letti C. — Support Pets Rep
over a year old

We appreciate that you are satisfied with the service that we offered.