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Supermarket Italy

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Supermarket Italy Reviews Summary

Supermarket Italy has a rating of 3.9 stars from 4,762 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Supermarket Italy most frequently mention fast delivery, customer service and great products. Supermarket Italy ranks 2nd among Grocery sites.

service
518
quality
4,647

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17,098 reviews

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Texas
2 reviews
14 helpful votes
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Not the usual.
May 3, 2023

Bread was great.Delivery was easy.It's not easy to find products in the area I live.

Date of experience: May 3, 2023
New York
1 review
0 helpful votes
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I love it.
May 3, 2023

Excellent experience and fast shipping. We'll packed.

Date of experience: May 3, 2023
New Jersey
1 review
0 helpful votes
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Good stuff
May 3, 2023

Would like to visit and browse the store to see what else appeals to us.

Date of experience: May 3, 2023
California
1 review
0 helpful votes
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Refrigeration issues
June 2, 2023

I understand that prosciutto is ok without refrigeration, but is mortadella ok even if it arrives warm? I am not sure. Olives also said "keep refrigerated" and no it did not say "keep refrigerated after opening".

Date of experience: May 3, 2023
Missouri
2 reviews
0 helpful votes
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Good Experience
May 3, 2023

Everything from placing an order to receiving my salt was a good experience. Will order again. Thank you!

Date of experience: May 3, 2023
Georgia
1 review
0 helpful votes
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Mrs. B Parsons
May 3, 2023

I was a little nervous shopping, but everything arrived as promised and so well protected, nothing was damaged or broken. Very respectful of our purchases. Says a lot of good things about your company. Not many remote stores do such a thoughtful job. I'll be back.

Date of experience: May 2, 2023
California
1 review
0 helpful votes
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Great Online Store
May 1, 2023

Prices are great for hard to find items. Everything came well packaged. Shipping was a bit slow but no big deal.

Date of experience: May 1, 2023
Colorado
1 review
0 helpful votes
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See last page
May 1, 2023

I just received an adjustment on shipping and it was made quickly and effortlessly. Great customer service.

Date of experience: May 1, 2023
Colorado
1 review
0 helpful votes
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Perfect Experience!
May 1, 2023

An awesome shopping experience! Excellent prices, careful/very protective packing of breakable items, fast & free shipping.

Date of experience: May 1, 2023
New York
1 review
0 helpful votes
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Supermarket Italy
May 1, 2023

Great service and overall great shopping experience

Date of experience: April 30, 2023
Colorado
1 review
0 helpful votes
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Online shopping Italian groceries website glitch
May 1, 2023
Updated review

Checkout cart kept dropping items. Had to re-enter items several times. LL

Date of experience: April 30, 2023

Overall 4/5 Very Good, some items I was looking for...
December 11, 2022
Previous review

Overall 4/5 Very Good, some items I was looking for are sold out. Also have gluten free Corn Free sensitive, so looking for more lentil noodle products (shape variety, including spaghetti etc). Thank You for free shipping code today! LL

Date of experience: December 11, 2022

Easy to shop online with Supermarket Italy!
October 7, 2022
Previous review

Easy to shop online with Supermarket Italy!

Date of experience: October 7, 2022

First Time Shopper
September 2, 2022
Previous review

First time shopping! Some items 'out of stock ", so gave "email notify me" request! LL

Date of experience: September 2, 2022
New Jersey
1 review
0 helpful votes
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Delivered fast and delicious!
April 30, 2023

Very easy to order - came in a beautiful package - everyone loves it!

Date of experience: April 30, 2023
Virginia
1 review
0 helpful votes
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Wonderful service and products
April 30, 2023

I really missed some Italian products but now I will never be without! The service was fast, great consumer service, offers and the special gift was also delicious!

Date of experience: April 30, 2023
California
1 review
0 helpful votes
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Good service
April 30, 2023

Good service, god product, pay pal is important for my decision

Date of experience: April 29, 2023
New York
1 review
0 helpful votes
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Order listed as instock but not
May 30, 2023

Ordered and paid for item listed as in stock on 4/12 and waited for shipping info. On 4/17 notified item was not in stock (5 days after order) and asked if I wanted to wait an unknown period of time for it to get back in stock or request a refund. I requested a refund and received it the next day.

Ordered same product from a different vendor on 4/21 and received product on 4/24 (less time than it took Supermarket Italy to notify me that it was out of stock).

Date of experience: April 29, 2023
Mississippi
2 reviews
0 helpful votes
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Can find a variety of items.
April 29, 2023

Supermarket Italy has a big variety of many Italian products. It makes it easier to find my favorite brand of cookies.

Date of experience: April 29, 2023
Minnesota
1 review
0 helpful votes
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I ordered several types of Mestemacher bread. I was looking for something similar to a European bread I can no longer find at Trader Joe's. I tried a few that were on sale that had shorter expiration dates, and two that I wanted to try - Pumpernickel and Sunflower Seed. I ordered 12 loaves in all. The breads were delivered on time, and well packaged. But when I unpacked them all, the Pumpernickel one had some extra fuzzy dots inside the package. I've reached out to the company but haven't heard back yet. I'm hoping to get a replacement. Of the types I've tried so far - only Flax Seed and Three Grain, the Flax Seed was very good, Three Grain was good.

Date of experience: April 29, 2023
California
1 review
0 helpful votes
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A lifesaver
April 29, 2023

Being able to get all the goodies we are used to eating and drinking from living in Italy and Germany is heavenly. Products are as expected, service is flawless

Date of experience: April 29, 2023
Virginia
1 review
0 helpful votes
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Great service
April 29, 2023

I purchased 15 jars and was worried something would break,since I live in Va,
And it was coming a distance. GREATFGreat wrapping everything made it. The items brought back some wonderful memories

Date of experience: April 29, 2023
Michigan
2 reviews
0 helpful votes
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New Source
April 28, 2023

My purchases were received quickly and in good shape.

Date of experience: April 28, 2023