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Supermarket Italy

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Supermarket Italy Reviews Summary

Supermarket Italy has a rating of 3.9 stars from 4,762 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Supermarket Italy most frequently mention fast delivery, customer service and great products. Supermarket Italy ranks 2nd among Grocery sites.

service
518
quality
4,647

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17,098 reviews

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Missouri
1 review
0 helpful votes
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Horrible service
January 29, 2024

I still have not received my order, this is the second time this has happened. The last time I will order from this company

Date of experience: January 22, 2024
Ohio
1 review
0 helpful votes
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Great selection
January 22, 2024
Updated review

I always find what I am looking for - great variety of products and more authentic flavors.

Date of experience: January 22, 2024

Great selection of products
July 18, 2023
Previous review

Great selection of products. My go to for all things pasta!

Date of experience: July 18, 2023
Texas
1 review
0 helpful votes
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Supermarket Italy shopping experience
January 22, 2024
Updated review

Supermarket Italy and the products I purchased deserve a 5 stars rating, but FedEx deserves 3 stars at best. For some unknown reason, my shipment of perishables was held in Cypress, TX by FedEx for several days.

Date of experience: January 21, 2024

Good, but to many "sold out" items
September 27, 2022
Previous review

Good, but to many "sold out" items

Date of experience: September 27, 2022
Kansas
1 review
0 helpful votes
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Great place to get real Italian food.
January 22, 2024
Updated review

Your app is not very user friendly. I like ordering food but I have trouble on my phone.

Date of experience: January 21, 2024

Your app is not very user friendly
January 19, 2024
Previous review

Your app is not very user friendly

Date of experience: January 12, 2024
Illinois
1 review
0 helpful votes
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I may be thinking twice next time hopefully you guys can do something about this

Date of experience: January 21, 2024
California
1 review
0 helpful votes
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Flavor
January 21, 2024

This is the flavor I was looking for a nice green olive flavor, subtle yet rich.

Date of experience: January 21, 2024
Florida
1 review
0 helpful votes
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Excellent
January 21, 2024

Always have a good experience! Packed so that nothing breaks in mailing, everything is fresh!

Date of experience: January 21, 2024
Pennsylvania
2 reviews
0 helpful votes
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Great site
January 21, 2024

Was looking for a product on line, found it! Enough said.

Date of experience: January 21, 2024
North Dakota
3 reviews
8 helpful votes
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Thank you for easy ordering and fast delivery.
January 20, 2024
Updated review

Not the first time and not the last time. Thank you. Very good coffee.

Date of experience: January 20, 2024

Thank you for serving us
June 10, 2022
Previous review

Thank you for serving us

Date of experience: June 9, 2022
Indiana
1 review
0 helpful votes
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Absolutely Amazing! The customer service was 100% hands down top notch!

Date of experience: January 20, 2024
South Carolina
2 reviews
0 helpful votes
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Great variety but haven't had time to use.
January 20, 2024
Updated review

No issues now. Nothing more. Nothing Moore. Wasting my time.

Date of experience: January 20, 2024

Tasty snack
November 8, 2023
Previous review

Had some difficulties processing order.

Mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Date of experience: November 7, 2023
Texas
1 review
0 helpful votes
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Everything and more!
January 20, 2024

Great prices and selection. Delivery is fast and products come intact and secured.

Date of experience: January 20, 2024
Florida
1 review
0 helpful votes
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Excellent
January 20, 2024

I love the coffee, Its everything I need, you're quick shipping me the box

Date of experience: January 19, 2024
California
1 review
0 helpful votes
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Can't wait to try the pasta!
January 20, 2024

I haven't tried the products yet but my daughter recommended Supermarket Italy.

Date of experience: January 19, 2024
Maryland
1 review
0 helpful votes
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Great Quality in Olive Oil.
January 20, 2024

Website easily navigated; so user friendly for me.

Date of experience: January 19, 2024
California
1 review
0 helpful votes
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I got what I ordered
January 20, 2024

I was looking for Sea Salt "Sel de Guerande" and googled it. Supermarket Italy came up with the product, it was an easy process and the prices were fair.

Date of experience: January 19, 2024
Washington
1 review
0 helpful votes
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Never received shipment
January 26, 2024

I emailed super market Italy and have gotten no response

Date of experience: January 19, 2024
Wyoming
2 reviews
0 helpful votes
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Excellent Product, Disappointing Shipping Method
January 19, 2024
Updated review

The escargot are perfectly fine. My only disappointments were (1) I was never sent a notice when the order was shipped nor given a tracking number until I contacted customer service and requested an update on the status of my order and (2) my order was shipped via FedEx Sure Post, the slowest method known to human kind (shipped on the 5th and delivered on the 19th). Otherwise, all was well, and my inquiry to customer service was answered quickly and courteously

Date of experience: January 19, 2024

Intuitive, responsive website including good information...
January 4, 2024
Previous review

Intuitive, responsive website including good information about the seller. Very reasonable flat rate shipping cost, too.

Date of experience: January 4, 2024
New York
1 review
0 helpful votes
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Soddisfatta al 100%
January 19, 2024

It is always a great pleasure for me, as an Italian that lives in US, to find authentic Italian product in your store. Keep up the good job 👏🏻

Date of experience: January 19, 2024
Illinois
1 review
0 helpful votes
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Change your delivery company.
January 19, 2024

We received no notification that package was delivered. Package was in bad shape, one of coffee can has big dent, at least not all way threw.

Date of experience: January 19, 2024