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Supermarket Italy

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Supermarket Italy Reviews Summary

Supermarket Italy has a rating of 3.9 stars from 4,762 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Supermarket Italy most frequently mention fast delivery, customer service and great products. Supermarket Italy ranks 2nd among Grocery sites.

service
518
quality
4,647

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17,098 reviews

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New York
1 review
0 helpful votes
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Awesome!
April 23, 2022
Updated review

Great website, quick shipping, good selection of products

Date of experience: April 23, 2022

Excellent website, quick shipping
February 15, 2022
Previous review

Excellent website, quick shipping.

Date of experience: February 15, 2022
New York
1 review
0 helpful votes
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Ronaldo
April 22, 2022

Excellent! Delivered on time! As long as capsules are priced fairly I will continue to order from Supermarket Italy!

Date of experience: April 22, 2022
Florida
1 review
0 helpful votes
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My family loves all kinds of things we can find on this site. The quality has always been good. Great products at great prices!

Date of experience: April 22, 2022
Florida
1 review
0 helpful votes
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Easy
April 22, 2022
Updated review

Easy ordering. Fast delivery. They have all the stuff that I missed at local stores.

Date of experience: April 22, 2022

Great products
April 13, 2022
Previous review

Great products

Date of experience: April 13, 2022
Missouri
1 review
0 helpful votes
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Nonna's Secret Recipe
April 22, 2022

All aspects of ordering and delivery were fine.- from ordering to delivery all went well!

Date of experience: April 22, 2022
Missouri
1 review
0 helpful votes
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Everything is awesome
Thank you very much
Best Regards: T. Stankov

Date of experience: April 21, 2022
California
1 review
0 helpful votes
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These were packaged incorrectly without ice. When I contacted you and asked for advice I was told, "FedEx is working on it, you will get them this week." 8 days of non-refrigeration of the olives in shipment does not sound edible to me. Why did you not put ice in? Your customer service was no service, it was a delay tactic. I am very upset about losing money.

Date of experience: April 21, 2022
Colorado
1 review
0 helpful votes
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Great store
April 22, 2022

I really enjoy the wide array of products and the amazing deals they have going on all the time. I am a regular shopper here.

Date of experience: April 21, 2022
New York
2 reviews
0 helpful votes
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So far the shopping part was great! :) the store is easy to navigate and delivery was quick.

Date of experience: April 21, 2022
California
2 reviews
0 helpful votes
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Perfect timely merchandise
April 21, 2022

Received my order complete and in a timely manner.

Date of experience: April 21, 2022
Georgia
1 review
0 helpful votes
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Great Customer Service
April 21, 2022
Updated review

I can't believe how easy it was to navigate your site and how fast I received my order.

Date of experience: April 21, 2022

Great site, easy to order EXCEPT I was supposed to...
May 12, 2022
Previous review

Great site, easy to order EXCEPT I was supposed to get 5% off on ordering 6 - did not take off on my order.

Date of experience: April 12, 2022
California
3 reviews
1 helpful vote
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I haven't used them yet.
April 20, 2022
Updated review

Your free shipping offer did not work. Your 10% discount did not work either. Your promotion offers don't work

Date of experience: April 20, 2022

Your free shipping offer did not work
May 11, 2022
Previous review

Your free shipping offer did not work. Your 10% discount did not work either.

Date of experience: April 11, 2022

Good
October 26, 2021
Previous review

Good. Easy to find products I was looking for. Thanks.

Date of experience: October 25, 2021
Massachusetts
3 reviews
0 helpful votes
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Love these items... not easily found where I live..

Date of experience: April 20, 2022
New Hampshire
1 review
0 helpful votes
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Easy to navigate
April 19, 2022

I was able to find exactly what I wanted quickly. Checkout was easy and shipping was fast.

Date of experience: April 19, 2022
Georgia
2 reviews
4 helpful votes
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Your site isn't user friendly after stepping away returning to complete order it wasn't in cart. 2nd attempt you've changed prices on numerous items listed in clearance. I had over $70 in total you list shipping fees. That's it!

Date of experience: April 18, 2022
California
1 review
0 helpful votes
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First time shopper
April 18, 2022

Excellent prompt service, product arrived intact and was exactly what I ordered.

Date of experience: April 18, 2022
New York
1 review
0 helpful votes
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Torrone
April 18, 2022

The shopping experience was great, it was the wrong product that I purchased. This candy was too sweet for me. I thought I was purchasing Toblerone (chocolate).

Date of experience: April 18, 2022
Washington
1 review
0 helpful votes
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Easy navigation and great value
April 18, 2022

I love the products offered. We loved to surf and find unusual products where you offered a wide range of them.

Date of experience: April 17, 2022
Illinois
1 review
0 helpful votes
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I didn't expect so quickly. I thought it as going to take about 10 days,

Date of experience: April 17, 2022
Pennsylvania
1 review
0 helpful votes
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Best online store!
April 18, 2022

I have celiac family members and this is the only place I can find quality gluten free Italian products! Fast shipping, reasonable prices and amazing customer service. Keep doing what you're doing!

Date of experience: April 17, 2022