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Supermarket Italy

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Supermarket Italy Reviews Summary

Supermarket Italy has a rating of 3.9 stars from 4,762 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Supermarket Italy most frequently mention fast delivery, customer service and great products. Supermarket Italy ranks 2nd among Grocery sites.

service
518
quality
4,647

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17,098 reviews

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Illinois
1 review
0 helpful votes
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What's not to like? Just that simple and will definitely shop here again

Date of experience: June 2, 2022
Washington
1 review
0 helpful votes
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Great. Need to have more companies like this. On top of their customers orders.

Date of experience: June 2, 2022
Georgia
1 review
0 helpful votes
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Brioschi
June 2, 2022

Very pleased with order and the fast and efficient delivery. Thank you!

Date of experience: June 1, 2022
New Jersey
2 reviews
0 helpful votes
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Great Experience!
June 2, 2022

Will definitely order from here in the future. The sauce arrived quickly and was wrapped securely and unbroken unlike other places from which we ordered.

Date of experience: June 1, 2022
Florida
1 review
0 helpful votes
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Great customer service!
June 1, 2022

Got it really fast. I bought 4 bottles, I'll be buying more soon

Date of experience: June 1, 2022
North Carolina
2 reviews
0 helpful votes
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Good place to shop
June 1, 2022

Easy to order and I look forward to trying these products

Date of experience: June 1, 2022
Pennsylvania
2 reviews
0 helpful votes
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Efficient and high quality
June 1, 2022

Always receive shipments and quality that is specified!

Date of experience: June 1, 2022
Illinois
1 review
0 helpful votes
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Ordering on line
May 31, 2022

Went without a hitch I do not like to answer questionnaires right after I try something for the first time

Date of experience: May 31, 2022
California
1 review
0 helpful votes
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First time client.
May 31, 2022

Excellent transaction. This is my first time ordering from Supermarket Italy and I am very pleased.

Date of experience: May 31, 2022
Florida
1 review
0 helpful votes
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Fast and easy
May 31, 2022

Quick shipping, quality products, much cheaper than Amazon

Date of experience: May 30, 2022
Arkansas
1 review
0 helpful votes
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Great website. Easy access to our Italian favorites! We love Kimbo coffee and was excited to see you also had capers in salt!

Date of experience: May 30, 2022
Alaska
1 review
0 helpful votes
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Olive Eating in Alaska
June 30, 2022

I am a customer living in Alaska. I had my olives shipped to AK before. Now you don't ship to AK any more because of the pandemic...? So I had my order shipped to our daughter in Oregon, who put the 4 lb of olives in a Medium FlatRate box and shipped it to AK for $16,10.
I don't see quite the point why the pandemic stopped you shipping to AK when I actually pay for the shipping...?!
It's easy, other's do it. I would order a lot more...
There are LOTS of Alaskans that have a taste for good food and by the way they might be of Italian/European heritage...
Please do rethink that policy! GRAZIE.

Supermarket Italy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 30, 2022
Oregon
1 review
0 helpful votes
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My transaction with SupermarketItaly was perfect in every way. I've already recommended them to several family and friends, and will continue to do so.

Date of experience: May 30, 2022
Alabama
1 review
0 helpful votes
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Great service!
May 30, 2022

Ordered, received in a timely manner, great product, well priced and packed well.

Date of experience: May 30, 2022
California
1 review
0 helpful votes
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Luxardo cherries
May 30, 2022

Easy to order, track and able to use PayPal. Also, liked receiving e-mails with updates/status of order.

Date of experience: May 29, 2022
Utah
1 review
0 helpful votes
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Great service
May 29, 2022

Easy and quick nothing more needs to be said and writing this 50 character review is the only part that I am not enjoying.

Date of experience: May 29, 2022
Florida
1 review
0 helpful votes
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Fast and perfect
May 29, 2022
Updated review

Easy experience locating previously ordered items.

Date of experience: May 29, 2022

Easy ordering and fast shipping
April 1, 2022
Previous review

Good list of merchandise and good communication. I like the free shipping.

Date of experience: April 1, 2022
Wyoming
4 reviews
0 helpful votes
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So glad I discovered this Shop!
May 29, 2022

I am a huge fan. I moved from a large city back east to very rural Wyoming. I love it here and am so glad to have found SupermarketItaly so that I can enjoy many of my favorite things even way out here. Service is great, items are very well packed and always arrive in perfect condition and in good time. Love it.

Date of experience: May 29, 2022
Minnesota
0 reviews
0 helpful votes
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I have been generally happy with products and services from Supermarket Italy but am put off that when ordering the order sheet asks for a tip. I appreciate good service and tip will when I am purchasing a service such as food, haircuts... But tipping for a product doesn't seem right. If your employees need a tip for a living wage, that speaks poorly for your company.

I appreciate that you sent a follow-up email to confirm delivery but resent having to fill out a review as part of the confirmation. Again, bad form.

Date of experience: May 27, 2022
Virginia
1 review
0 helpful votes
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Bmscan
May 27, 2022

Great experience, Can not find product in retail stores

Date of experience: May 27, 2022