SunFrogReviews 24

I purchased 6 shirts with the Viking Raven Theme. And payed Via Pay Pal US$ 167.88 on the 6 August 2017. My money was accepted very fast and in a reasonable time I received the shirts.

I followed the pre-ware washing instructions very carefully, and to my disappointment the design colours became faded and badly so around the edges,
First, I sent an email directly to Sun Frog Shirts explaining the situation and asking for a solution. I waited and waited but did not get a response.
So I went to Pay Pal site and sent a email through them to Sun Frog just before the time ran out to be able to do so, and offered to send photos of the shirts.
After a long time Sun Frog sent a reply stating that they did reply to the first email (the one that I did not receive) and they requested the photos. I complied and informed them that I sent the photos were sent.

Well I waited and waited until the day before my time was up to get pay pal to work on my behalf
I waited and waited and Sun Frog. Contacted me and said that they were going to help me but because I went to Pay Pal I could now only deal with P/P.

To cut this long story a bit shorter. My time limit ran out with Pay Pal and Sun Frog refused to pay for return postage of shirts.
I informed them that I am a Pensioner and a Vietnam Vet that I could not afford the postage. My Grandchildren chipped in together to buy the shirts for me and I wasnt going to ask them for the postage money.

So I am forced to keep a substandard product.
The shirts that I received were made with Dyes that ran and faded. I will not deal with this company ever again and would recommend that nobody else should attempt to do so.

Sincerely M. Blackman

I ordered a t-shirt on 10/4/15 and with the confirmation came the message "At this time most orders are shipping out between 10-14 days from the date of the order."

Next I get this: "We try to adhere to the guideline of 5-7 business days to print and ship an order. We are currently printing orders that are between 12-16 days old. To give a specific update on your order, your order is 12.1 days old. I believe that it will print within the next 4 days and ship soon after that. You will get a email confirmation when your order ships. Once your order leaves the building and ships out, it usually takes 3-5 business days to reach you.

I ordered it 3 weeks before I needed it. I ordered one from another company in Canada for my friend and she got it in 4 days.

I would avoid this company. I cancelled the order and did get a refund, but even Customer Service took too long to reply to the first email.

Just find what you're looking for elsewhere!