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StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
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I'm very pleased with After pay, he is very good, he reminded you before each payment.
Great so far, let's see the cloths now. The all oot fit was just great
Love the Chic clothes and they are reasonably priced ‼
Efficient ordering process and fast delivery! Material and size are not what expected, bigger than normal.
I didn't have any problems ordering, except it taken a month for order to be delivered
Great
I would recommend to others. The whole process was very easy to navigate and the quality of their products were surprisingly awesome
Smooth navigation, instant rendering of pages, and uninterrupted return to shopping from the cart are some of what makes the services great. The product selection is contemporary and stylish and the prices are competitive. The order has taken one month to complete including items that were not part of the presale. There is room for improvement in the timely delivery dimension. StyleWe is a good an attractive shopping experience overall.
Products takes too long to arrive. Then the return policy is very stressful
I stopped ordering from this company due to shoddy workmanship and addresses for returns that the postal service could not even find so returns were on me which I threw in the garbage.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Actually our return address is correct and valid. Most customers can return successfully and get the refund.
We assure you that our customer reviews are genuine and written by customers who have purchased and used our products. Is trustworthy.
We have established a specialized return center for our customers in the United States recently to simplify the return process. If you wish to return your order to our US return center, please contact us at [email protected] We will verify your request and promptly provide you with the relevant information regarding our US return address.
Best regard,
STYLEWE
Little difficult to navigate the site. My discounts were not applied. Why not? Last time I ordered my shirt had faces that were upside down. Hope it doesn't happen again
My experience throughout the entire process was very satisfying
The material for all items is great and I love that they're exactly as the pictures show. I just wish a small were actually more fitted.
Excellent clothes and amazing prices that has very great quality. All items are good quality and not cheap looking or cheap feel.
How come my choices show I could use Klarna, yet at checkout I did not get the option to do so?
Not applicable.
My experience has been a person worst nightmare. I ordered the dress for a wedding on April 29,2023 but to this day the dress has not arrived.
Dear Customer,
We sincerely apologize for any inconvenience caused.
Delays can occur on many websites, we understand that this can be frustrating for our customers, especially for popular or high-demand items.
Per checking, the order was canceled per your request. Refund is under processing now. Please wait and check your original payment method a week later.
We are committed to improving our stock of items and shipping services to provide faster delivery times for our customers.We appreciate your patience and understanding, and we would like to offer our sincere thanks for choosing our services.
Please feel free to contact us at [email protected] if there is anything else we can do to assist you further.
Best regard,
STYLEWE
It was my pleasure to look for a new trend in fashion
My shopping experience was great! Found the perfect dress to attend my fiancé's college graduation.
I was excited to order over $365.00 of clothing for a weekend trip in advance. I hoped that I would receive them in time but I did not. They were shipped in 5 separate orders and I still have not received 2 of the 13 pieces. Some of the sizing was not fitting for me, the fabric content was less than desirable, slacks did not mention tops were sold separately and the return policy was very time consuming for me. I had to pay for return shipping!
I am not sure I will order again from StyleWe.
Dear Customer,
We apologize for any inconvenience caused.
In some cases, we may prioritize shipping of ready items to prevent further delays. You can check the status of your order by visiting https://www.stylewe.com/order-query
We understand that it may not be clear on some pages that the tops and pants are sold separately, and we appreciate your honesty in bringing this issue to our attention. Our team is working to improve the organization of our site and make it easier for customers to navigate and find what they need.
In the meantime, if you are having difficulty locating the separate links for the tops and pants, please do not hesitate to contact our customer service team for assistance. We are always happy to help our customers find the items they need.
Kindly be noticed that according to our policy,customers will have to pay for the return shipping fees.However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
Per checking, we have received one package you returned. Refund for the returned items has been issued to your original payment method. After that, you submitted 2nd return request, for the items in 2nd request, we have not been received yet. You may contact us and provide your 2nd return package tracking information.
If you have any specific concerns or questions about return, please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help and will do our best to assist you.
Best regard,
STYLEWE
I hope that all my purchases will fit and arrive before April 20.
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope t...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Sorry for the inconvenience.
Please be advised that the appearance of the product, including texture and color, may experience variations resulting from lighting in the studio or differences in screen monitors during photography.
In any case, we will carefully examine the product again, conduct further optimization measures, and upgrade the quality of product accordingly. We thank you for bringing this to our attention.
We apologize for the long waiting time you experienced during the delivery process, and we are committed to improving our shipping services to provide faster delivery times for our customers.
We strive to provide our customers with a hassle-free return process, if you have any complain or suggestion about our return policy, please contact us at [email protected] we will constantly reviewing and improving our policies to better serve our customers.
Best regard,
STYLEWE