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StyleWe

2.9

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StyleWe Reviews Summary

The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.

This summary is generated by AI, based on text from customer reviews

service
936
value
426
shipping
436
returns
349
quality
1,668

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49,258 reviews

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District of Columbia
1 review
1 helpful vote
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Good.!
January 17, 2016

So pretty and fits like a glove! Gonna wear this on homecoming night with some sexy scrappy heels I really love my CYANINE SEA dress!
Overall service is not bad.!

Date of experience: January 14, 2016
New Jersey
1 review
12 helpful votes
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I ordered a coat that did not fit me properly. As soon as I tried it on and realized it did not fit I quickly wrote an email to ask how to return the item. I got a prompt reply providing instructions on how to send it back, noting that a refund would be deposited back into my account within 3 business days of the returned package.

I followed the instructions very carefully, and sent it back within the 30 day return policy. USPS tracking said that it was delivered on Monday, January 5th.

It is now Thursday, January 14th and I have not heard one word back. I have written three emails demanding a refund, and still nothing. This is the absolute worst customer service I have ever dealt with and I will never order from them ever again and will tell all my friends never to order from them. The extremely overpriced clothes are crap anyways.

Don't order from here and have your money stolen.

Date of experience: January 14, 2016
Lanny S. StyleWe Rep
over a year old

Sorry for our delay. I just checked with our colleagues in US warehouse and we did receive the parcel you returned. We will process your refund in 3 business day. If you still don't get it, pls email us and we will send u a transaction number.

Canada
1 review
0 helpful votes
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I love it
January 17, 2016

The absolute best online dress store, worth the investment for your special, designer dress.

Date of experience: January 14, 2016
New Jersey
1 review
1 helpful vote
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Awesome
January 17, 2016

This is my favorite place for dinner clothes I usually check in with them every month to see what is new.

Date of experience: January 14, 2016
New Jersey
1 review
1 helpful vote
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I love this dress so much! The material is so soft and cozy. Fits true to size. Stylewe is best online site in my life for good collection section.

Date of experience: January 14, 2016
Massachusetts
1 review
14 helpful votes
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I was so excited to order 3 dresses for my trip from this company. One was canceled as it was no longer in stack and i did get a refund. 2 arrived 3 weeks later and didn't fit well. I requested a refund instructions 3 times over more that a week now, and not a single response. Just an assurance that someone will be in touch within 24 hours! This is a fraud!
StyleWe support - please get in touch with me today before I start submitting fraudulent business reports with appropriate organizations.

**I am adding my comment after a blatant lie posted in the reply from StyleWe to my review. Yes, I got a returned email answering my return questions but only AFTER 3 requests from me as well as this review. The only refund I received was for the item that was never sent to since it was out of stack.

Date of experience: January 14, 2016
Lanny S. StyleWe Rep
over a year old

Dear, Aas I check, we already refunded you on Dec 22nd. This is the transaction number: 7KK270008P9499439. Pls check. For the return/exchange request, we had replied to your email some days ago. Pls check. We offered the return address as well.

Illinois
1 review
6 helpful votes
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I ordered 6 dresses and had to return 4 of them since they didn't fit right. StyleWe told me they would refund me &275.32 but instead I was refunded $25.32. I told them they had made a mistake and so far no one has assisted me yet. It's been more than a week now.

Date of experience: January 14, 2016
Lanny S. StyleWe Rep
over a year old

Dear Rosaline, Sorry for our delay. The rest amount of 249.19 was issued on Jan 16th. Transaction number is 8JE83793HV9351937. You can check your account then, If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.

NL
1 review
1 helpful vote
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Trust service
January 17, 2016

This is a very nice outfit for the price, However i want to give a thanks to the stylewe team for there trusted and fast service.

Date of experience: January 14, 2016
Pakistan
1 review
1 helpful vote
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I ordered a 2 hoodies, L size. I got my products in 3 days. Awesome delivery. Support team is very supportive and responsive, cooperative. Thanks for your good service and yeah awesome shipping free home delivery. Will definitely use in future too.

Date of experience: January 14, 2016
Pakistan
1 review
0 helpful votes
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I ordered a 5 hoodies, XL size. I got my products in 3 days. Awesome delivery. Support team is very supportive and responsive. Thanks for your good service and yeah awesome shipping free home delivery. Will definitely use in future too.

Date of experience: January 14, 2016
Singapore
1 review
1 helpful vote
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Just awesome service
January 17, 2016

Really stylewe is the great online fashion seller, i love all of them for there good and fast service, my dress Daiyake that i purchased from stylewe is so so high quality.

Date of experience: January 14, 2016
California
1 review
24 helpful votes
Follow Victoria H.
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I bought three items from StyleWe: a sweater dress by Amii, a jacket by Christine, and a coat by Qili. I followed Lanny's advice and ordered based on the measurements in the product description rather than my regular size. Received everything on time. Unlike some reviewers I didn't have a problem with the quality. The dress and the jacket fit well, I wear them and get many compliments. The coat, however, was too small. The actual measurements of the coat were very different from the product description. I contacted customer service asking for return instructions. They got back to me with the return address in NY and instructions to email them with the tracking number. I did that and promptly received another email saying that the refund will be issued in 3 business days. The package was delivered on Dec. 21. It's been more than 3 weeks now and still no refund. I tried contacting customer service again, no reply. Posted a question here on Q&A, Lanny totaly ignored it. As of today they have my money, the coat (which they get to sell again), and I paid for the shipping. I feel that they took advantage of me. If you decide to order from them my advice is don't spend more than you would be willing to lose and understand that your chances of getting a refund are very slim.

I'll update this post if I get the refund but I'm not holding my breath.

Date of experience: January 13, 2016
Lanny S. StyleWe Rep
over a year old

Dear Victoria, Sorry for our delay. I just checked with our colleagues in US warehouse and we did receive the parcel you returned. We will process your refund in 3 business day. If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.

GB
1 review
0 helpful votes
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I bought a QinPei.er Paneled Solid Color Midi Dress, it's Perfect for the bar. Purchased this item for me for my friends birthday at a bar. Great value for the price if you know what to expect for the price.

Date of experience: January 13, 2016
New Jersey
1 review
1 helpful vote
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Great service
January 17, 2016

This outfit was great for the price! I got my GYALWANA! It fits great as well. Will buy from stylewe again.

Date of experience: January 13, 2016
GB
1 review
0 helpful votes
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Love the red Embroidered Cotton-blend Mini Dress, fits nicely! Also shipped fast.!

Date of experience: January 13, 2016
California
1 review
2 helpful votes
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Unique
January 17, 2016

Just got most of my order placed about a week and a half ago! Great styles thanks to Lanny and Max for their quick replies and helpfulness! Will order from here again.

Date of experience: January 13, 2016
Washington
1 review
0 helpful votes
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Thumbs up
January 17, 2016

I recently purchase a dress for my fiance, the dress and the design was awesome and it fit perfectly on her.

Date of experience: January 13, 2016
Alabama
1 review
4 helpful votes
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A bunch of crooks!
January 17, 2016

Bought a dress it was damaged upon arrival. Contact company via email list on site. I was asked to send a picture of item. That was a month of ago. They have been noresponsive to email requesting status. There contact number listed... Again they are crooks! Don't purchase from them no matter how nice the item looks!

Date of experience: January 13, 2016
Lanny S. StyleWe Rep
over a year old

Dear Judy, Sorry for the delay. We had replied your email. Pls check and keep in touch with us there. By the way, if it is really our fault, we will make a replacement order or issue the refund. No worries.

New Jersey
1 review
26 helpful votes
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Stay away from this place
January 16, 2016

Oh my god, they are terrible.

I have sent at least five emails to the address you gave me. But no response at all, my order number is AD*******, refund total is:$ 386.96. My email and paypal address is: *******@gmail.com

Date of experience: January 13, 2016
Lanny S. StyleWe Rep
over a year old

Dear Jennifer, Thanks for your info. We will issue the refund to your paypal account directly in 3 business days.If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.

New York
1 review
20 helpful votes
Follow kelly L.
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I FOUND A CHINESE WEBSITE TMALL.COM AND ALL STYLES ARE FROM THAT CHINESE WEBSITE. My friend showed me the styles that i have purchased, and it was only $19 usa dollar which is around $200 chinese YUAN, this site simply takes pictures from chinese website and sell us $#*!ty quality clothing for 5 times the price. THIS IS CHEATING! I COULD HAVE SUED THEM!

Date of experience: January 13, 2016
Lanny S. StyleWe Rep
over a year old

Dear Kelly, Our products are provided by different designers from all over the world. They are not copycat. Even you found something similar or exactly the same from TMALL.com, it is not original as well. Things you found there may not offered by the original and specific designer. Hope you could understand, By the way, the order number 8965 you input is incorrect. Did you ever order from us? Pls offer us the correct and complete order number. Thanks for your feedback.

From the business

StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.

By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.

Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.

We bring together designers and fashion covering many different styles. We hope t...


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