Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of StyleWe

StyleWe

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate StyleWe?
grey stargrey stargrey stargrey stargrey star

StyleWe Reviews Summary

The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.

This summary is generated by AI, based on text from customer reviews

service
936
value
426
shipping
436
returns
349
quality
1,668

Instant Feedback

49,258 reviews

We monitor reviews for authenticity

Brazil
1 review
0 helpful votes
Follow shante g.
Unfollow shante g.
Share Review
Report Review

3 jumpsuits
January 22, 2016

Some weeks back I placed an order to stylewe.com for 3 jumpsuits. Not knowing what to expect, but when I got my cloths they fit excellent. And was really surprising due to the affordability.

Date of experience: January 19, 2016
North Carolina
1 review
0 helpful votes
Follow kristen b.
Unfollow kristen b.
Share Review
Report Review

Stress free
January 22, 2016

Ordering from stylewe.com from beginning till the end was stress free. The delivery itself, was without any issue. I was very satisfied, with the quality of the product.

Date of experience: January 19, 2016
Texas
2 reviews
14 helpful votes
Follow Gill M.
Unfollow Gill M.
Share Review
Report Review

I ordered a large order from stylewe, I like the style and quality of the dresses but the sizes were all over the place, but mostly small. Perhaps designed for the Asian market? I contacted them and eventually got a return address, I sent the order on the 6th Jan and emailed a copy of my ups receipt but am still waiting for a refund. I have sent 4 emails and had no response. I would have definitely given their site another shot but not now. I don't want this hassle every time I need to return things, especially as the sizes are unreliable.

Date of experience: January 19, 2016
Lanny S. — StyleWe Rep
over a year old

Dear, upon checking, 2 transaction were already refunded. One is 87H1304649285451C( $85.00)on Nov 27th. The other one was 65E34495F16542942 ($821.92) on Jan 21st. Kindly pls check your account. Please contact us at [email protected] if you have any further questions.

Illinois
1 review
21 helpful votes
Follow Mia M.
Unfollow Mia M.
Share Review
Report Review

UPDATE- I ordered my items on January 10 and received them today on January 28th.
I tried on both pieces immediately and really like them. I have to say the quality was very close to what it appeared to be on the site, so I was pleasantly surprised. The Gyalwana dress fits perfectly. I'm a US 4 or 6 and I had to order a Large, however, I ordered my pieces based on the measurements given in each individual product details as opposed to the general size chart on the site. Now my Mooerkerr is a two piece. I absolutely LOVE the skirt, great fit, craftsmanship and material. The blouse leaves a bit to be desired, pretty design but the fit is a little off and not as well done as the skirt. One thing to note, when I received my shipment confirmation email, it gave me a tracking number for USPS that was not valid - that of course caused me a little angst because I wasn't able to track the device for six days until after it cleared customs. Overall, I will likely order from the site again, however, I will manage my delivery expectations a lot better.

I have to say that I was sincerely impressed with the selection I saw on the site. Lots of really pretty dresses. I ended up ordering 2 dresses (Mooerkerr & Gyalwana). I was looking forward to getting the dresses until I saw the reviews. I'm hoping for good quality and that the dresses arrive according to the size scale #fingerscrossed. I'll update this review when I receive the package.

I will also say that I'm REALLY disappointed in the fake reviews that are clearly from the company on this site. It's actually these fake reviews from people who obviously don't speak English well that has me concerned about this spending money with this site.

So, to StyleWe PLEASE STOP with all the fake reviews from your employees. It's insulting and disrespectful. With all the time they are spending on writing these reviews maybe you all could have them processing people's refunds.

Date of experience: January 19, 2016
Illinois
2 reviews
0 helpful votes
Follow Doris S.
Unfollow Doris S.
Share Review
Report Review

Package arrived 9 days after purchase with the VIP receipt. Measures are truly honored the description on site. I am 5" with 120 lbs. M size with waist 30 inches is perfect fit. Materials of the dresses are fabulous. Look very expensive. Elegant and unique style make the dress standout. You can't find these styles anywhere in the US. I am so happy with my purchase. I will definitely order again.

Date of experience: January 19, 2016
Pakistan
1 review
0 helpful votes
Follow Afzal R.
Unfollow Afzal R.
Share Review
Report Review

Cool
January 22, 2016

Very fast response. Awesome delivery. Will use in future too. I will. Suggest u to use this site

Date of experience: January 19, 2016
Pakistan
1 review
0 helpful votes
Follow Faisal Z.
Unfollow Faisal Z.
Share Review
Report Review

Unique pents
January 22, 2016

I ordered 5 pents. I love their products as well as stuff. Very fast delivery. And definitely use in future too.

Date of experience: January 19, 2016
Florida
1 review
20 helpful votes
Follow Ruth I.
Unfollow Ruth I.
Share Review
Report Review

I am not happy with Stylewe. 2 weeks since I bought dresses and the website says it is still processing...

Date of experience: January 19, 2016
Lanny S. — StyleWe Rep
over a year old

Dear Ruth, Sorry that you are not happy with us.
Upon checking, the parcels were already delivered.
http://www.dhl.com/content/g0/en/express/tracking.html?AWB=7884048852&brand=DHL
http://www.dhl.com/content/g0/en/express/tracking.html?AWB=2570012406&brand=DHL
Our normal delivery time is 2-5 business days of preparing the orders and 7-10 business days of shipping (2 to 3 for express shipping).
Please contact us at [email protected] if you have any further questions.
Regards,
Lanny

Pakistan
1 review
0 helpful votes
Follow Amir S.
Unfollow Amir S.
Share Review
Report Review

Amazing Shoping...
January 22, 2016

I ordered 4 pent and 1 hood. I am very glad with their service. And yes, very fast delivery. Will definitely use in future

Date of experience: January 19, 2016
Pakistan
1 review
1 helpful vote
Follow arslan g.
Unfollow arslan g.
Share Review
Report Review

Just an awesome site
January 22, 2016

My experience with this site is just an awesome and i want to recommend others to try this website.

Date of experience: January 19, 2016
California
1 review
0 helpful votes
Follow Aurelio M.
Unfollow Aurelio M.
Share Review
Report Review

I FEEL LIKE A STAR!
January 22, 2016

I am a star now. Quality of the product is amazing, service and delivery just complemented the whole experience. Gonna come back for more!

Date of experience: January 18, 2016
Massachusetts
1 review
6 helpful votes
Follow Emily P.
Unfollow Emily P.
Share Review
Report Review

As many people have said here, the products are sized smaller than clothes in the US; Look under "Product Details' to check your measurements for each item you want, and you should be all set. I made the mistake of just ordering the same size I fit into in US stores, and had to make an exchange for a larger size.
The exchange went smoothly, they responded to my emails promptly, it was one of the best customer service experiences I've had with an online company. The dress I got looks as advertised, and is very cute. So I had a good experience with this company so far.

Date of experience: January 18, 2016
California
1 review
24 helpful votes
Follow Fugue I.
Unfollow Fugue I.
Share Review
Report Review

Boyfriend-puchased a dress for me. It's beautiful but I need a larger size. He has sent multiple emails over a couple of weeks to StyleWe customer service and has received no response. Their pieces may be lovely, but don't buy from StyleWe because, if you have an issue, you'll never hear from them again. They'll take your money and run. Be careful who you purchase from. We made a mistake by trusting StyleWe.

*UPDATE*
After about a Month, and sending a second email requesting the status of the return request, StyleWe customer service finally replied with instructions. I requested an exchange for a larger size. They ere much faster in sending out the replacement once they received my return than they were in responding to the initial return request. I have not yet received the replacement (it was only sent out about week ago) and don't expect it for a while.

Date of experience: January 18, 2016
Lanny S. — StyleWe Rep
over a year old

Dear, sorry for the delay, We had relied you with our return address in New York. Pls check and follow the instructions and we will handle the refund or exchange for you ASAP.

Pakistan
2 reviews
1 helpful vote
Follow Alice p.
Unfollow Alice p.
Share Review
Report Review

Designers collection
January 21, 2016

I ordered a hood, XL size. Support me very much. Thanks for your good service and yeah awesome shipping free home delivery. Will definitely use in future too

Date of experience: January 18, 2016
Utah
1 review
0 helpful votes
Follow Nicole T.
Unfollow Nicole T.
Share Review
Report Review

I love my dress! I love the colors and it fits perfect! My aunt also told me that it looks more Beautiful, I am very happy with my purchase and it arrived earlier than expected.
Thanks!

Date of experience: January 18, 2016
BN
1 review
0 helpful votes
Follow Shirley L.
Unfollow Shirley L.
Share Review
Report Review

Overall good purchase!
January 21, 2016

Beautiful dress, I was just too tall, or the dress was too short. It seemed a little cheap, but it was what I expected for the price.

Date of experience: January 18, 2016
NL
1 review
0 helpful votes
Follow Elaine J.
Unfollow Elaine J.
Share Review
Report Review

Good Price and Good Product but delivery was some late, however i am happy to see the high quality of my skirt.

Date of experience: January 18, 2016
Pennsylvania
1 review
1 helpful vote
Follow Steffie C.
Unfollow Steffie C.
Share Review
Report Review

I ordered a dress with intricate embroidery - it was even more breath taking in person than on screen. The craftsmanship was excellent but what I loved the most about my dress is that someone designed it and her name was on the tag. StyleWe supports up and coming designers from China.
They provided tracking for my order each step of the way and the transit time was mot unreasonable. I highly recommend taking the plunge and ordering.

Date of experience: January 18, 2016
GB
1 review
0 helpful votes
Follow Rumina m.
Unfollow Rumina m.
Share Review
Report Review

4.0 out of 5 stars
January 20, 2016

4.0 out of 5 stars, Overall I love this dress for the price.

Date of experience: January 17, 2016
NL
1 review
0 helpful votes
Follow M p.
Unfollow M p.
Share Review
Report Review

Better quality
January 20, 2016

This dress is gorgeous and it's so sexy! My boyfriend said me that it looks more and more hot in my body.
I will order more BLUE SKY one soon for the better quality.

Date of experience: January 17, 2016

From the business

StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.

By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.

Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.

We bring together designers and fashion covering many different styles. We hope t...


+277
See all photos