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StyleWe

2.9

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StyleWe Reviews Summary

The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.

This summary is generated by AI, based on text from customer reviews

service
936
value
426
shipping
436
returns
349
quality
1,668

Instant Feedback

49,258 reviews

We monitor reviews for authenticity

Norway
1 review
1 helpful vote
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Perfect
February 28, 2016

I ordered a black Soleil Kim dress. It fit perfectly and looks so great on me. The color was as expected, Over all I am very happy with my cloth.

Date of experience: February 25, 2016
Brazil
1 review
0 helpful votes
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Unique dress collections
February 28, 2016

Stylewe have huge collection and unique dress designs I am so addicted to it and will refer them to anyone who is looking for unique dress collections.

Date of experience: February 25, 2016
Massachusetts
1 review
9 helpful votes
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3/7/16 edit --- After I wrote this review, I received a response and, eventually, a refund for the returns. It only took from November to March. I still would not recommend the website (given this experience and the ill-fitting clothing), but I at least do not feel like I was scammed anymore.

I NEVER RECEIVED MY REFUND! I ordered from them and had a few things to return, so I emailed them. They promptly responded with an address and I sent the return. That was nearly THREE MONTHS AGO. I still have not received my refund for over $400! So, unless you want to throw your money away, DO NOT order from this website.

Date of experience: February 25, 2016
Lanny S. — StyleWe Rep
over a year old

Dear Christine C.

For this order, we did try to refund you on Feb. 25 but it was reversed as you opened a dispute with paypal.

We will wait for your return proof for another order and refund you.

Massachusetts
1 review
4 helpful votes
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Order delayed
February 28, 2016

No orders in my account, no phone to call, no replies to my email. Money gone. Wish I have read those reviews earlier...

Date of experience: February 25, 2016
Lanny S. — StyleWe Rep
over a year old

Dear Kate R.

As I checked, your order was delivered on Feb. 23, let us know if you have other questions.

I have also send your message to tell you the email address connected with your order, pls check~

New Jersey
1 review
3 helpful votes
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Good experience so far
February 28, 2016

So far my experience with StyleWe is good. My orders were good and the clothes fitted me and my sister.

Date of experience: February 24, 2016
Florida
1 review
0 helpful votes
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Satisfied!
February 28, 2016

Everything I ordered came after 2 weeks. There were no missing parts and the stuff I ordered (various dresses and coats) are really good and fit me. Talked once with customer support to ask several questions about my order and they were helpful. Cool website that I frequently visit and will buy more stuff from.

Date of experience: February 24, 2016
Bermuda
1 review
1 helpful vote
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Great shopping experience
February 28, 2016

The two dresses and the coat I've ordered arrived on time and they look the same as on the website. I fit in perfectly and I got them for a great price. StyleWe has shown to be good for me so that is why I'm frequently on the site searching for new clothes. Great and I recommend them!

Date of experience: February 24, 2016
Washington
1 review
1 helpful vote
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Great
February 28, 2016

Surprised by some of the reviews here. The dresses I've ordered arrived on time. I've never encountered with their customer support about my orders. For me it is a flawless experience so far. P. S: I love the designs!

Date of experience: February 24, 2016
Washington
1 review
0 helpful votes
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Impressive designs
February 28, 2016

The designs at StyleWe are incredible. I've never found anything similar to this website so far. Ordered 3 dresses so far and had no problems at all. I watched out the sizes prior ordering though. Continue with the great job and the quality designs!

Date of experience: February 24, 2016
Michigan
1 review
0 helpful votes
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Contacted them twice and both times they gave me relevant answers and were responsive. I had issues with some of the models and the sizes. At the end it all turned out well. Next month I will make new purchases.

Date of experience: February 24, 2016
Texas
1 review
17 helpful votes
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No Refund?
February 27, 2016

I created an order with StyleWe that I never received. I wrote a review on sitejabber, which seemed to be the only way to receive communication from StyleWe. I received the message included in this review from StyleWe the other day.

So you're telling me that I won't receive a full refund until I remove my review on sitejabber? Isn't that illegal? Our 'contract' consisted of me providing money to StyleWe to where StyleWe would provide a good. Well the good was never received, so my money should be returned. Regardless of whether or not there is a review on the internet.

I am now extremely disappointed.

Date of experience: February 24, 2016
Lanny S. — StyleWe Rep
over a year old

Dear Mina C.

As your order is being returned to sender due to Undeliverable as Addressed, we will issue you a full refund within 3 business days.

Denmark
1 review
0 helpful votes
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AMAZING
February 28, 2016

I shopped on similar websites, but nothing can match the prices I got here. Exceptionally quality as well. Never had any problems with the shipments or the prices.

Date of experience: February 24, 2016
Denmark
1 review
1 helpful vote
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Excellent experience..
February 28, 2016

Ordered several dresses so far, no problems at all. Talked once with customer support, they were helpful and responsive. That is why I will return to buy again.

Date of experience: February 24, 2016
Pennsylvania
1 review
0 helpful votes
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Great customer care
February 28, 2016

I ordered three dresses from StyleWe. They came in the mail faster than i expected and were really pretty and well packaged. I kept one of the dresses and had to return the other two. All three dresses were great and i was sad to return anything, but the fit of two of them was not quite what i expected. It was no problem at all to return, and after i went through the return process i got an email response from customer service. Not a form letter, but a real person and they were very nice. It was even more impressive as it was chinese new year. My money was credited into my account quickly and an additional email was sent to notify me of the credit.
Fantastic service, and a fun place to shop online too.
I will be a frequent buyer from StyleWe.

Date of experience: February 24, 2016
Maryland
2 reviews
9 helpful votes
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DO NOT ORDER!
February 27, 2016

I purchase 5 dresses - $447. I'm a size 10 US and ordered all XL to make sure they fit. Most didn't but even the one that did, split as soon as I zipped it up. I returned all items on Feb 5th and STILL have not received a refund. After many emails, they finally said - we'll send within 3 business days... that was over a week ago and still nothing. AND they deleted my account from their website! BAD SERVICE. Have escalated with Paypal!

Date of experience: February 24, 2016
Lanny S. — StyleWe Rep
over a year old

Dear Dianna C.

As you have opened a dispute with paypal, it will take longer to process your refund.

You are welcome to close the dispute and contact us to refund you again.

Florida
1 review
11 helpful votes
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Hate it
February 27, 2016

Bought the dresses worth $300. Receive in separate packages. Not worth my time wait and my money. I hate it the quality looks and feel cheap and it did not fit me WILL NOT BUY IT AGAIN from this company.

Date of experience: February 24, 2016
Lanny S. — StyleWe Rep
over a year old

Dear AN N.

You are welcome to email us a return proof for a refund. Sorry, according to our policy, customers have to pay for return shipping fees

Pennsylvania
2 reviews
1 helpful vote
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Last month I ordered 8 dresses (over $700 in total) from StyleWe on an impulse after seeing an ad pop up on my computer screen. As an after thought I checked out this site and was immediately worried that I had made a huge mistake. I am happy to report just the opposite. Although the timeline for receiving my order was longer than I anticipated and I could not use any of the dresses ordered (too small), the quality of all the items was very good. I contacted their representative by email and received a reply back in less than 24 hours with the information and directions on how to return. I followed the directions and I am happy to report that I was refunded the entire amount within the three day time frame as stated. This order did not work out for me but I will be looking to order again in the future.
Denise D.

Date of experience: February 24, 2016
Illinois
1 review
3 helpful votes
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I ordered a dress that was beautiful and beautifully made. It arrived too late for my need and did not wear on me as I expected (no misrepresentation by company). I agree with other reviewer that I also am used to immediate delivery. I would have rated 5 stars except having to resend on my own and provide proof. It makes sense for a foreign company though. Customer service was not immediate as via email, but they were very professional, courteous, and helpful. That is something I am not used to these days!

Date of experience: February 24, 2016
California
1 review
12 helpful votes
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DO NOT USE! EVER
February 26, 2016

I waited 3 weeks and the company is still processing my package. They apologized 2 times and both times said the package would send the next day. No word yet on the status of the package. Also, all of the messages from the service department are in broken English.

Date of experience: February 23, 2016
Lanny S. — StyleWe Rep
over a year old

Dear Patricia F.

As I checked, your order was delivered on Feb. 25, hope you like your item. Let us know if you have any questions.

http://www.dhl.com.hk/content/hk/en/express/tracking.html?AWB=4244480085&brand=DHL

New Jersey
1 review
8 helpful votes
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I returned the top I bought as the fabric was much shabbier than in the photo. I haven't gotten a refund and it's two weeks since they got it back. I will NEVER shop with them again and advise any of you not to be fooled by the good reviews, which had to have been written by employees (maybe even at gunpoint). That's what happened when you buy something from China.

Date of experience: February 23, 2016
Lanny S. — StyleWe Rep
over a year old

Dear Jennifer G.

I see we have refunded you on Feb. 25, pls have a check. Next time, we suggest you email us a return proof for a fast refund~

From the business

StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.

By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.

Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.

We bring together designers and fashion covering many different styles. We hope t...


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