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StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
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Easy to shop. Easy to return. Courteous customer service.
Clothing descriptions are funny! Yes they are, but I like the style and the colors. I haven't gotten the sizes right. I am a petite and the arms are too long.
Great style, looks good on, just the right length, will recommend to my friends
Slow delivery - took quite a while to arrive. Once I received my order it looked completely different from what I expected.
Takes too long to go back to shopping after putting items in cart. Should be able to change sizes while in view cart mode.
Most of the style some size are unavailable for a long period. Will like to have them back.
Thanks you
Zero. Ordered dress a month in advance. Never received the dress. No emails stating a delay until the weekend of the wedding. Had to go out and buy off the rack.
Dear Customer,
Thank you for reaching out to us regarding your order. We apologize for any inconvenience caused by the delay in your order.
While delays can occur on many websites, we understand that this can be frustrating for our customers, especially for popular or high-demand items. Hope for your understand.
Please also note that we strive to provide accurate information regarding delivery timelines and any delays or changes in delivery schedule. If this was not communicated to you in a timely manner, we sincerely apologize.
Per checking, your order was shipped and in transit now. You may check the details via https://www.stylewe.com/order-query
Or please provide us with your order number via email [email protected], and we will be happy to look into it for you.
Best regards,
Mandy
STYLEWE
After over 6 weeks of ordering this dress for my daughter's wedding, I have not received anything other than an apology and an promise that the dress would be delivered. Nothing. Has material used and I am more than disappointed - possibly furious.
I found it to be a good experience ordering from this site
Good experience but the jumpsuit was shorter than pictured.
Awesome clothing. However I requested a return confirmation over 48 hours ago and still no response. The clothes is beautiful but XS is just too big.
My experience was good and I will be back. Items were as pictured.
The process was efficient and the selection of merchandise broad.
I have not recd my total order. There were numerous pieces and some have not arrived.
I am trying to return 2 of the 3 pieces I have received so far.
Seems the only process that works is the order process.
Dear Customer,
We apologize for any confusion you experienced.
Our team is committed to processing and delivering orders as soon as possible, but sometimes unforeseen circumstances may cause delays in shipping. Also, pre-sale items takes more time to prepare. Hope for your understand. Please be assured that we are doing everything we can to get the rest items in your order shipped out to you as quickly as possible.
If you want to check the order status, please check https://www.stylewe.com/order-query
We have reviewed your return request and confirm that it was processed successfully. We sent you an email with the return information & label today.If you can't find the email, please check your spam folder as well.
However you only submitted return request for one item. If you want to return 2 items, you may contact us again and advise the related item and we will happily assist you. Please direct any inquiries to our email at [email protected]
Best regard,
Mandy
STYLEWE
It was great. I enjoyed shopping, the clothes looked beautiful because of their artistic flair. I orders an ankle length Gene Skirt & mosaic looking jumpsuit with prominent eyes. The Gene skirt is beautiful and looks authentic. The fabric of the jump suit is cheap looking and it's ugly. I was too shocked to even send it back. I have stopped shopping on StyleWe site.
Very understanding and I love your clothes. GREAT FIT.Sizes are true to order. When it is on back order you get the order when they give you a date or before the date.
Clothing material is ok.
Although the clothes were nice the size was way off. The worst part of this is trying to get a refund, the whole process doesn't make sense. I like the beautiful styles and the quality but the process of trying to return or get a refund absolutely stinks! I ordered 3 things and got 2 still don't know what's happened to the 3rd piece. Very disappointed!
Dear Customer,
We are deeply sorry that you are not satisfied with our product.
Please note that sizing can vary between items, so we encourage customers to refer to the size chart before making a purchase. We will take your feedback into account as we continue to improve our size selection process and make it simpler and more precise for our customers.
Don't worry, if the product meets the conditions of our return policy, then it is eligible for return. Per checking. We have reviewed your return request and confirm that it was processed successfully. We sent you an email with the return information 18 days ago. If you still want to return, you may reply our email with your decision, then we will send further information.
The 3rd item in your order is in transit now. You may check the status via https://www.stylewe.com/order-query
If you need additional assistance about your order, please feel free to contact us by email at [email protected]
Best regard,
Mandy
STYLEWE
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope t...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Sorry for keep you waiting.
Our team is committed to processing and delivering orders as soon as possible, but sometimes unforeseen circumstances may cause delays in shipping. Please be assured that we are doing everything we can to get rest items in your order shipped out to you as quickly as possible.
You can check the order status on this page https://www.stylewe.com/order-query after filling in your email address and order number.
Sorry to hear that the received product does not meet your expectations. We have been paying attention to the quality and size issues and keep working on improvement. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
If you need any help about tracking order or return, please do not hesitate to contact us via email [email protected] customer service team is always here to help and will do our best to assist you.
Best regard,
Mandy
STYLEWE