On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I ordered 5 dresses, my fault first time around. All poor quality and not what the picture presented. I received a return label from the company to send it to Ontario, California. I tracked the package and it was delivered on June 8th. StyleWE claims they do not have it. I am awaiting the refund... I see all these complaints on refunds and people waiting for their money. Has anyone actually received their money back? Please tell me there is hope! I would never order from a company that is so difficult to send back a return.
I ordered a dress and it was exactly same as described.The size was really good. I got the product on time and price is also fair on the StyleWe. I will recommend StyleWe to all of you try it once you wont regret it. Thanks
Last week it was my friends birthday. And I was bit worried about the gift. Suddenly my sister informed me about StyleWe. Then it was an outstanding experience with them. I bought a new jeans for my friend from StyleWe. The service provided was fantastic and unbelievable. The dress was perfectly fine and the outfit looked amazing. Perfectly maintained delivery and the service provided by stlylewe was terrific. I was really pleased with the quality of the pieces from my StyleWe purchase with the reasonable price. I just loved their service. I will use their service again.
StyleWe is a great place to buy designer clothes! I love my purchase from StyleWe. Not only did it come in a timely manner, but ordering was super easy and hassle free. The clothes were just as I expected them to be. The colors, sizes, and styles are all true to form. I have bought a Navy Blue A-line Short Sleeve Shirt for me. And that was great. The main thing is that the price is also very reasonable with an awesome quality. They always keep their promise. Fantastic service and products. I will buy again from StyleWe. And obviously they are highly recommended.
Why do all the old orders stay on the page with the new ones? You should create an ORDER HISTORY page. It makes it very cumbersome,& confusing when I change my mind about an item to be ordered but it never goes away.
Also I waited weeks for an item paid for, only to find out it was unavailable AFTER I CONTACTED THEM.
Order updates are terrible!
Sincerely sorry for any inconvenience. Per your concern, currently we do not have the ORDER HISTORY function, but we very appreciate your kind suggestion, we has forwarded it to related department and we are keep tring to make more improvement in every aspects.
As to the out of stock items, pls note some hot-sale items will be out of stock soon. You are kindly suggested to confirm your payment asap. Hope to see you again in Stylewe.
If you run into any other issues, pls contact us via [email protected]
Really best collection of dresses and I got my best dress from here. My all friends praised the dress because the dress was fit perfect for me. I really happy and give thanks to StyleWe for their nice collection. I definitely will come further!
My wife's birthday was coming up so I decided to buy her a new dress to wear for our date night. I am not familiar with shopping online but this website made it one of the best feelings in the world. So easy to use and navigate throughout all the styles and designs they offer, which is by far more than I have ever seen. Though that is not even the best of it, the dress actually shipped on time! Which, according to my wife, does not happen very often with other companies. I will definitely be shopping at StyleWe for my wife again.
I bought 4 items, 2 Cropped Tops and 2 fitting Gray Silk 3/4 Sleeve Shirt Dress from StyleWe online dress store, and i must appreciate they are very good quality most important they are with very reasonable price and I like to order here again.
Recently my huby bought a few dresses for me from Stylewe. I Really liked them. Then, I looked thought their site and found that
I really love it. That's true that styleWe has unique collection and perfect style, quality and also it fits perfect, which
I haven't seen before in any other company.
I Highly recommended for all.
My beautiful dress was a bit tight. The return process was simple and my refund was given very quickly. Shipping is a bit slow, but that is expected since the items come from far away and must pass through customs.
The quality of the clothing I received from Stylewe was unacceptable. I had to pay the shipping to return the items I ordered from Stylewe and I lost money to discover my mistake of ordering from them. I believe their ads misrepresent their products. Don't order from this company. You can do better.
Sorry for all inconvenience caused.
Per checking, your order 4R206007 has been refunded to the original payment method, pls double check your account, thanks.
StyleWe is really awesome site here is available different types of stylish dress; in few days ago I ordered some dress for my wife which is gorgeous looking and comfortable to suit. They have provide good enough customer service, and it shift their delivery on the in anywhere on time duration. Don't worry about quality and standard of products each dress is high quality and luxurious. They provides best service for customer help and try to give best. You do not thinking about pricing and cost all product price is reasonable and fix with customer demand and budget. I am so happy to deal with them and I suggest to all to buy product on this site. They always concern about buyer need and try to collect unique and fashionable product. In future if need my any dress I should order in this site. Because I always prefer best quality and service, all in here available in this site. So don't worry everyone can buy product without any tension. Stay with them and shop good product and save time and extra cost.
This site is awesome! This cool design and features drive me mad!
It's very easy to use and the quality is awesome!
5 stars to this site <3
I ordered a dress, when I paid for it at end, said it was a small, so I e- mailed, they e- mailed right back, said my Large dress was on its way, great experience so far
I have been waiting to hear back from their customer service on how to return 3 items as they GIven they given you a 30 daywindow for returns, I expected a speedy response from them. But nope. I have now messaged them several times!
Good day, I just sent the Return Authorization to you, pls have a check and return accordingly.
We value your business and we will try our best to help you resolve the problem.
Thanks for your corporation.
Hi, I been trying to return some items of my order and exchange others since it was delivered to my hause, I tried like five times to write and contact the costumer service to be able to know how to return it before it's too late but I have never had response, it's almost a month and I don't get any response, how can I contact you and what's the address I should send back the items?
Thank you.
Good day, I just sent the Return instructions to you, pls have a check and return accordingly.
If you run into any other issues, pls contact us via [email protected]
We value your business and we will try our best to help you resolve the problem.
Thanks for your help.
After much emailing back and forth they did help me and sent me my authorization label. I might consider buying again from them but they need to work on the order page. The dresses are very nice but much to small. I wear a size 8 or medium but their medium is more like a extra small.
Good day, we have sent the Return instructions to you, pls have a check and get back to us via email accordingly.
We promise that we will try our best to help you settle this matter asap.
We value your business and we will try our best to help you resolve the problem.
Thanks for your help.
I ordered JADE&CLOUD -Vintage Half Sleeve Asymmetric Midi Dress Color: Khaki Size: S
It arrived on time, but I was disappointed with the quality of the dress, the fabric used was really cheap and the stitching was extremely odd, It was meant to be a party/event wear, but I would not even wear it at home, it looked so run down and the price was well over $100. Not sure what camera they use for pictures on website. Anyway, I just applied for return and hope to get my money back.
Good day, we have sent the Return instructions to you, pls have a check and get back to us via email accordingly.
We promise that we will try our best to help you settle this matter asap.
We value your business and we will try our best to help you resolve the problem.
Thanks for your help.
I need to return my items but have been trying to contact this company via email for a return label with no success. Need immediate help with this. WHY IS IT So Hard to return items
Good day, we have sent the Return instructions to you, pls have a check and get back to us via email accordingly.
We promise that we will try our best to help you settle this matter asap.
We value your business and we will try our best to help you resolve the problem.
Thanks for your help.
I purchased 2 dresses from Stylewe after reading about all the negative reviews. I was psychologically prepared that it will not come out as nice as the pictures. They arrived and they look only 80% like the pictures. The cutting and quality of material of the dresses are poor but I semi expected it because I buy for the design on the fabric of those dresses. Unfortunately, the color is off as well. One cardigan is supposed to be white and it comes out to be a yellowish beige. That will not match with the white dress that I want to wear with at all. My word of caution for consumers for the web site is: do not expect the color to be what it shows. Buy the item if it is a standalone one. If you want to match with something you have, it may not work.
Sorry that you are not satisfied with the item(s).
Items can be returned for any reasons within 30 days from the delivered date.
Kindly please log in the website and go to My Orders.
There is "Return/Exchange " button in the specific order. You need to click it to submit the request and you will get authorization from us. We will reply you with return address by email after then.
Pls log in the website via computer or mobile phone as the feature is not available on APP so far.
You can check the return policy here https://www.stylewe.com/information/information?information_id=9
Thanks for your cooperation.
If you run into any issues, feel free to contact us at any time.
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope t...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mariana, sorry to keep you wait. Normally we deal with return case in 2 ways. 1) Buyer have made a return and show us the return proof by email, then we will process refund immediately 2) Buyer have made a return without notifying us through email. Then we will
Process refund after we receive the updated return list from our return center, so there might be some delay, we did not meant to keep the refund at all. As checked, the latest return list came and we found your return, and we have already issue the refund to you, pls have a check now. If you have further questions, you can chat with us online or drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day!