Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of StudioSuits

StudioSuits

studiosuits.com
professional, evening & party, bridal men, womenAge 26-45, 46-60
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Suit yourself right with StudioSuits custom clothing! A traditional tailoring workshop offering a variety of custom tailored suits, jackets & pants, etc! Collect your eye-catching outfits today!


Clothing item from StudioSuitsFashion apparel by StudioSuitsMerchandise from StudioSuits clothing lineStudioSuits fashion product

Business Highlights

General

Year Founded: 2008
Target Gender: men, women
Target Age Group: 26-45, 46-60

Shipping

Shipping Cost: $20
Free Shipping: no
Shipped From: India

Returns

Return Policy: no returns
Restocking Fees: no
Refund Policy: no returns for refunds

Sustainability

Recycling Program: no

Product

Style: professional, evening & party, bridal
Body Fit: regular, plus size, petite & short
Available Sizes: Men's (Custom), Women's (Custom)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate StudioSuits?
grey stargrey stargrey stargrey stargrey star

StudioSuits Reviews Summary

StudioSuits has a rating of 3.8 stars from 3,178 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudioSuits most frequently mention customer service, easy process and timely manner. StudioSuits ranks 1st among Suits sites.

service
947
value
215
shipping
209
quality
1,535
This company does not typically respond to reviews

Instant Feedback

14,106 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow david K.
Unfollow david K.
Share Review
Report Review

Poor Service
November 6, 2023

Poor service, sizes run small, don't offer replacements or offer to alter suit

StudioSuits attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 30, 2023
Germany
1 review
0 helpful votes
Follow Emanuele U.
Unfollow Emanuele U.
Share Review
Report Review

Good job
October 30, 2023

Great fit and quality. Everything worked as expected.

Date of experience: October 30, 2023
Australia
1 review
0 helpful votes
Follow David O.
Unfollow David O.
Share Review
Report Review

Studio Suits have been wonderful to deal with and I will be purchasing more pieces from them in the future as I love what I have purchased to date and love some of the other outfits.

Date of experience: October 30, 2023
North Carolina
1 review
0 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

Disappointed the back vent is down the middle not on the sides

Date of experience: October 29, 2023
Canada
1 review
0 helpful votes
Follow Mario S.
Unfollow Mario S.
Share Review
Report Review

Out of stock
November 22, 2023

Was told fabric was out of stock after payment went thru

Date of experience: October 29, 2023
Australia
1 review
0 helpful votes
Follow William W.
Unfollow William W.
Share Review
Report Review

Great service
October 29, 2023
Updated review

The trousers is good fit, and fabric is excellent. Delivery is very much as advised by your company.

Date of experience: October 28, 2023

Great service
November 16, 2022
Previous review

Your customer service is of very high quality. Thank you

Date of experience: November 15, 2022

Good
December 19, 2020
Previous review

Good

Date of experience: December 18, 2020

Good
September 26, 2020
Previous review

Good

Date of experience: September 26, 2020
Connecticut
1 review
0 helpful votes
Follow Bob H.
Unfollow Bob H.
Share Review
Report Review

First order
October 28, 2023

Enjoy perusing the different unique fabrics available- thank you - this is my first order so waiting patiently to see the fit. Cheers! Bob Hart

Date of experience: October 28, 2023
Canada
1 review
0 helpful votes
Follow Nolan I.
Unfollow Nolan I.
Share Review
Report Review

Great value
October 28, 2023

A little difficult to understand shipping slips as they were in an eastern language as this product is made in India, but it arrive on time and the condition is great

Date of experience: October 27, 2023
California
1 review
0 helpful votes
Follow Alex Z.
Unfollow Alex Z.
Share Review
Report Review

Great suit, fast shipping!
October 27, 2023

Ordered the suit for a wedding and studio suits was quick to follow up and request additional information. They were also able to get the suit to me well before the wedding which gave me time to make any additional alterations, but none were needed as the fit was nearly perfect right out of the box. Quality was really good, very comfortable suit, and the shipping was very fast. Customer service was spot on as well. Will definitely return for any future suit needs.

Date of experience: October 27, 2023
Michigan
1 review
0 helpful votes
Follow Denise X.
Unfollow Denise X.
Share Review
Report Review

Great Communication
October 27, 2023

They were helpful and answered emails promptly about adding a vest to the suit

Date of experience: October 27, 2023
Pennsylvania
1 review
0 helpful votes
Follow Frank Q.
Unfollow Frank Q.
Share Review
Report Review

Cheap fabric and made in India
November 22, 2023

I purchased a custom suit from this website. Had two professional tailors measure me using the website's guidance so I wouldn't screw it up (this was my wedding suit).

The first red flag was when I saw where the suit was shipping from: Mumbai, India. Everything on the site led me to believe this would be Italian made, but only the fabric is.

When the suit arrived the jacket was completely mis-tailored. It looked like I had shoulder pads from the 80s Golden Girls series. I took it to a real Italian tailor and he quoted me $200 to fix it and said it would be cheaper to just buy a new one.

When I contacted the slow and frustrating customer service, they admitted the tailoring error but would not replace the suit jacket. Only offer me a discount on a new jacket or a $75 tailoring assistance fee.

I accepted the tailoring assistance after much back and forth and guess what? It was only a $75 site credit. Not a real dollar amount that I could use for the tailor! Again, I was tricked by this company.

AVOID THIS COMPANY IF YOU ARE LOOKING FOR A QUALITY CUSTOM FIT GARMENT.

Date of experience: October 27, 2023
Arizona
1 review
0 helpful votes
Follow Jeffrey O.
Unfollow Jeffrey O.
Share Review
Report Review

First Purchase
October 26, 2023

Nice website and product display. Easy ordering process. Good price point.

Date of experience: October 26, 2023
Arizona
1 review
0 helpful votes
Follow Zach H.
Unfollow Zach H.
Share Review
Report Review

Extremely dissatisfied
November 22, 2023

All the groomsmen for my brother's wedding got matching suits, and everything about my experience, from ordering to the final product, was awful.
Lots of customization options, but no way to actually tell how they'll look; everything is just a cartoon icon, not an actual image of a garment. Even when choosing fabrics, the options are just an extreme close-up of the fabric, not an image of a garment made of that fabric.
Then measurements: I went to professional tailors to have measurements taken, because I figured they'd be somewhat industry-standard, and ensure a better fit than trying to do them myself, but even the professionals were confused about why certain measurements were needed, why certain others were not, and how they should be taken. Some measurements can only be taken from an existing well-fitting garment; what's the point of ordering a custom-tailored suit if you can't do so without already having another, better way to get one, or having the measurements be exactly the same as something you bought off the rack?
Payment was easy, because it's done through PayPal, which studiosuits has nothing to do with, so they get no points for that.
At the time I ordered, it said delivery should be within 2-3 weeks. It actually took nearly 5. Part of this was a 3-day delay which was partially my own fault, as they ran out of the lining material I ordered, and I didn't see the email asking me to pick a new one right away, because the email address I gave them is the one I rarely check, and use to sign up for accounts that I suspect will spam me with ads every single day, which I was also right about in this case.
Shipping was quick and easy, but again, it was done through a 3rd party company, so no credit to studiosuits on that account.
Now the suit has actually arrived, and it doesn't even fit. The jacket is too big in the shoulders, and then it just goes straight down from there, not tapered at the waist at all, and the pants are too long; somehow at 6'2" and nearly 30 years old, I still feel like I'm a kid playing dress-up in my dad's clothes. I took it to get altered, a possibility I had planned for, but since it took twice as long as expected to actually receive the suit, the tailor only had one week to make adjustments instead of the 3 that I had planned for, and told me nothing could be done about the shoulders in that time, they could only take in the waist on the jacket a bit and hem the pants. It's somewhat better now, but still looks quite baggy, nothing at all like a custom-tailored suit should look.
The site claims they will cover alteration costs up to a certain limit, and offer compensation if what they send you does not match the measurements you gave them; I have yet to try either of these but based on my experience so far I'm not hopeful, and also even if they do, it doesn't change the fact that I now have to wear an ill-fitting suit to my brother's wedding. I would strongly advise anyone to not use this site.

Date of experience: October 26, 2023
Australia
1 review
0 helpful votes
Follow PJ G.
Unfollow PJ G.
Share Review
Report Review

Will recommend
October 26, 2023

Amazing well crafted suit of the utter most incredible quality

Date of experience: October 25, 2023
GB
1 review
0 helpful votes
Follow Ben K.
Unfollow Ben K.
Share Review
Report Review

Not as shown
November 1, 2023

Colour was much darker, sizing was way to big. Would strongly recommend you avoid this website

Date of experience: October 25, 2023
Missouri
1 review
0 helpful votes
Follow Cody K.
Unfollow Cody K.
Share Review
Report Review

Very user friendly
October 24, 2023

Quick and easy. Can save my info for use with future orders. Was even given a guide for how to get my measurements at home.

Date of experience: October 23, 2023
Missouri
1 review
0 helpful votes
Follow Ernie J.
Unfollow Ernie J.
Share Review
Report Review

Charcoal wool suit
October 23, 2023

Fits as good as it looks! Will definitely be ordering again

Date of experience: October 23, 2023
Pennsylvania
1 review
0 helpful votes
Follow Sam J.
Unfollow Sam J.
Share Review
Report Review

Getting the right fit is a problem
October 23, 2023

Ordered two shirts with custom sizing. 2nd order made adjustments, but still not a great fit. Figured the first order would be the range-finder and expected the second to be pretty good. Can't keep spending good money to refine my correct size.

Date of experience: October 23, 2023
Pennsylvania
1 review
0 helpful votes
Follow Jose X.
Unfollow Jose X.
Share Review
Report Review

The company is very shady. They didn't take returns and they were late on shipping what I ordered

Date of experience: October 23, 2023
Texas
1 review
0 helpful votes
Follow Timothy G.
Unfollow Timothy G.
Share Review
Report Review

Decent quality, poor measurements.
October 30, 2023

Even though I provided my measurements, my suit arrived with some really awkward measurements. The jacket was way too long, sleeves too long, vest was too big. The pants ALMOST fit well, but even they had to have some length taken out.

The suit material was decent, but I had to take the suit to a tailor to get it all fixed for my wedding day. What is the point of providing StuidoSuits my measurements if they are going to ignore them?

Date of experience: October 23, 2023