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StudioSuitsReviews 3,178

studiosuits.com
professional, evening & party, bridal men, womenAge 26-45, 46-60
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From the business

Suit yourself right with StudioSuits custom clothing! A traditional tailoring workshop offering a variety of custom tailored suits, jackets & pants, etc! Collect your eye-catching outfits today!


Clothing item from StudioSuitsFashion apparel by StudioSuitsMerchandise from StudioSuits clothing lineStudioSuits fashion product

Business Highlights

General

Year Founded: 2008
Target Gender: men, women
Target Age Group: 26-45, 46-60

Shipping

Shipping Cost: $20
Free Shipping: no
Shipped From: India

Returns

Return Policy: no returns
Restocking Fees: no
Refund Policy: no returns for refunds

Sustainability

Recycling Program: no

Product

Style: professional, evening & party, bridal
Body Fit: regular, plus size, petite & short
Available Sizes: Men's (Custom), Women's (Custom)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate StudioSuits?
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StudioSuits Reviews Summary

StudioSuits has a rating of 3.7 stars from 3,178 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudioSuits most frequently mention customer service, easy process and timely manner. StudioSuits ranks 1st among Suits sites.

service
947
value
215
shipping
209
quality
1,535
This company does not typically respond to reviews

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14,106 reviews

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Ohio
1 review
0 helpful votes
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Excellent quality
March 6, 2020
Updated review

Very professional and easy to navigate. The customization is very interactive and fluid.

Date of experience: March 6, 2020

Very professional and easy to navigate
February 5, 2020
Previous review

Very professional and easy to navigate. The customization is very interactive and fluid.

Date of experience: February 5, 2020
Texas
1 review
0 helpful votes
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Nelson ORTIZ review
March 3, 2020
Updated review

It was good. The measurement page was very informative. Wondering if adding a few videos would be even more helpful.

Date of experience: March 3, 2020

It was good
February 2, 2020
Previous review

It was good. The measurement page was very informative. Wondering if adding a few videos would be even more helpful.

Date of experience: February 2, 2020
Montana
1 review
0 helpful votes
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Good quality and fast
February 27, 2020
Updated review

Easy to use interface, but know nothing about measurments, one star down for that, but otherwise an excellent site

Date of experience: February 27, 2020

Easy to use interface, but know nothing about measurments,...
January 27, 2020
Previous review

Easy to use interface, but know nothing about measurments, one star down for that, but otherwise an excellent site

Date of experience: January 26, 2020
California
1 review
0 helpful votes
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Always a GREAT suit!
February 20, 2020
Updated review

This was my third StudioSuit, and even though the detail of suspender buttons was missed, they are STILL the best craftsmanship for the money. And they are so very quick! It's astounding to me.

Date of experience: February 20, 2020

Best value and craftsmanship for the money, by far
January 21, 2020
Previous review

Best value and craftsmanship for the money, by far.

Date of experience: January 21, 2020
Texas
1 review
0 helpful votes
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Great suits!
February 17, 2020
Updated review

It's been a very pleasant experience. I haven't actually worn the suits out yet, but they seem to be made very well. I will more than likely be ordering from here again.

Date of experience: February 17, 2020

Descent
January 18, 2020
Previous review

Descent

Date of experience: January 18, 2020
Louisiana
1 review
0 helpful votes
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Ordered pants and shirt. Got pants did not fit, flimsy and poorly made. Came with fit guarantee which they refused to honor. I have never seen the shirt.
Not a reputable firm.

Date of experience: February 13, 2020
Illinois
1 review
3 helpful votes
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I purchased two pair of heavy wool slacks neither came with lining as advertised, one pair different pattern vs order discoloration in material ( defective) advertised in similar ad half the price, sent requested photos after 5th week email exchanges were same as first as if automated, referred to return product with no return address no working phone number refer against purchased with this and all associated vendors

Date of experience: February 8, 2020
GB
1 review
0 helpful votes
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A really nice jacket
February 7, 2020
Updated review

£9 delivery charge quoted but £10 charged so a refund is expected

Date of experience: February 7, 2020

£9 delivery charge quoted but £10 charged so a refund...
January 11, 2020
Previous review

£9 delivery charge quoted but £10 charged so a refund is expected

Date of experience: January 8, 2020
Canada
1 review
1 helpful vote
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Probably the worst customer experience I've had, from the customer agent to the designer and now the supervisor level. I am still having to chase a refund after a screwed up order. Studio Suits seems quick enough to take money but not very fast to return it. I still have no suit and no refund, now a third part has to get involved. I think there is a huge difference in what they advertise online and then the actual experience. I'd encourage you not to spend here. You are free to make up your own mind. Cheers.

Date of experience: February 2, 2020
Connecticut
1 review
0 helpful votes
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Fraid
February 3, 2020

Paid and never sent anything. Asked for refund and no reply. Opening up a fraud case with credit card company

Date of experience: January 31, 2020
France
1 review
2 helpful votes
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Avoid truly terrible
January 24, 2020

I stupidly bought a suit and trousers from this company. Website and fabric choice was good but what arrived was widely outsized with a rip in the sleeve. Customer service was slow and unhelpful to resolve - suggested I went to a tailors to get the suit adjusted to my measurements. The fabric quality is good but the cut is laughable - looks like my first suit' Bought from a charity shop. Trousers never arrived. In the end $400 wasted - no chance of refund and no recourse. Tried to claim the money through pay-pal but rejected as this type of purchase is not covered by their payment protection. AVOID! I feel stupid, don't make the same mistake I did. I am doubtful of the positive reviews on here - funny how there are only 5 star and 1 star reviews isn't it?

Date of experience: January 21, 2020
Washington
1 review
2 helpful votes
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THEY WILL GIVE YOU THE WRONG SUIT, TOO SMALL, CHEAPLY MADE, ALL WRINKLED AND SHREDDED. ZERO CUSTOMER SERVICE. NO RETURN ADDRESS. THEY WILL TAKE YOUR MONEY AND RUN! DO NOTTT BUUY A SUIT FROM THESE SCAMMERS. THEY ARE BASED OUT OF A SWEATSHOP IN INDIA AND ALL THEIR SIZES ARE TOO SMALL! PLEASE, DO NOT BUY. DO NOT TRUST FAKE REVIEWS.

Date of experience: January 20, 2020
Indiana
1 review
2 helpful votes
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Trash
January 21, 2020

Suit construction is laughable and material is the quality of a craft store. You would be better off with anything from goodwill. Also due to them being located in India don't expect any customer service or them even responding to fix anything. Stay away!

Date of experience: January 18, 2020
Australia
3 reviews
24 helpful votes
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Borderline fraudulent
January 7, 2020

Company not refunding money for a jacket they didn't have the fabric for. They ignore emails, and even trying to get a reresolution through Paypal is a nightmare. They are based in India and seem to simply farm out the work to various tailors for variable resulting quality. Do not buy from this company.

Date of experience: January 4, 2020
Washington
1 review
5 helpful votes
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I ordered a suit and it was the wrong color, two sizes too small, and was cheaply made. I reached out to get help and no one would respond with a return address. This company is a scam! Buy your suits elsewhere and don't trust these people. They are halfway around the world and out of communication. Who knows what you'll receive and they ditch you as soon as you get the order, if it even comes. Horrible, 0/100

Date of experience: December 30, 2019
Michigan
1 review
0 helpful votes
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Fraudulent company
December 31, 2019

Fradualant company & they have 0 customer service. It's all robot replies that are pre programmed. They will steal your money & give you crap products. They false advertise immensely, and do not resolve their own issues. This is a fraudulent Indian company who takes your money & sends you the incorrect items. DO NOT BUY from them!

Date of experience: December 28, 2019
Washington
1 review
0 helpful votes
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Company is a scam
December 26, 2019

Avoid buying from this company, my "custom" suit did not fit at all, nor did my 3 piece suit include the vest. The customer service is a nightmare. Stay away from this company.

Date of experience: December 23, 2019
Texas
1 review
1 helpful vote
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Horrible customer service. No one gets back to you in a timely manner. Instead of them compensating me for the inconvenience, they simply brushed it off. My suit was supposed to be completed on the 17th of December, i paid for it 3 weeks prior I still don't have it. This is horrible and has caused me so much stress and frustration, please stay away and don't order from this site. They don't care about their customers or the needs of. When i asked about just getting me a refund, they simply ignored it. So i will be placing a complaint with my bank.

Date of experience: December 17, 2019
Michigan
1 review
0 helpful votes
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Would give a zero if I could. Worst customer service experience I have ever encountered. Ordered my waist coat with tuxedo buttons. I had contacted before my order to co firm, immediately after my order to confirm, and one more time after the extra payment they required. The waist coat arrives with no tuxedo buttons. After two weeks of email and no phone calls (because there is no number to call) they tell me they are in the waist coat pocket and it is my responsibility to have them added to the waist coat. They are not present in the pockets.

I've pretty much written off this two hundred dollars at this point due to their unwillingness to do anything at all for refund, fix, etc. and moved on to another custom vendor for my waist coat.

Avoid if you can. I'm sure if everything goes as requested they may be good but if not it will be a nightmare.

Date of experience: December 16, 2019
Illinois
1 review
0 helpful votes
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Avoid at all costs.
December 9, 2019

I ordered a vest and sports coat. Vest was ok but almost an inch too long. Coat had sleeves that are an inch too tight. Numerous attempts at correcting have only resulted in incomprehensible emails.

Date of experience: December 6, 2019