Easy to shop and great service! Above all, great quality.

I was a little worried after ordering my wedding suit from studiosuits. Bad reviews online had me a little panicked. I ordered this suit for my wedding and was really hoping for the best. The suit turned out to be marvelous. I took my own measurements but the suit ended up fitting perfectly. The tweed material exceeded my expectations but I will note that I am no connoisseur. I was pleasantly surprised is all and the suit has gotten me compliments from friends and relatives. I would not hesitate to shop with the company in the future.

I ordered a coat from this company in March. They were charging a hefty £185, but the photo looked just like what I was looking for. One of the measurements they were asking for didn't apply to the item I was buying, so I left a note on the order saying that it didn't work, so please contact me before making the item. No one did contact me before sending the coat. I had to wait 4 months for the item. I have never felt more depressed at an item of clothing than when I saw what awful, poorly made rubbish they sent. The photo on the website bore no relation to what I received.

Rather than a coat, the item looked and felt more like a long jacket. For some bizarre reason they had placed the back half-belt under where your bum. The front pockets were placed midway down the thigh. The buttons were placed around the pelvis rather than the chest. The general styling of the coat on your website was of a retro/ classic design - but the item's styling was poorly executed. The lapels in the coat on the website are wide peaked, and the lapels on the item I received were not.

I was extremely disappointed. I was so depressed by how badly this item turned out, I had to put it back in the box and hide it at the back of my wardrobe.

In the photos you can see the image of the coat from the website on the right and the dreadful item they sent me on the right. In one photo I demonstrate with my hand where the belt is supposed to be.

At this point I entered into a strange, almost surreal set of exchanges with their customer services who generally dind't reply for a week and after my pointing out how incredibly badly the otem was made, their only suggestion was that I buy the coat again with a 50% discount. As I didn't really have the money to but the appalling coat in the first place, there would be no way I would want to engage their services again to botch another item which would cost another £90.

Instructions and images provided for body measurements were simple and direct. I have confidence that I input the correct sizing as a result.
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Received the first part of my order, sports jacket and pants, and they fit perfect! I am eager to receive the second part of my order to add to my wardrobe.

I ordered a custom suit on 7/26 totaling close to $800. This was for my wedding on 9/12, and I figured there would be ample time for production and a shipping delay, if necessary. On my account page, it was listed as "into production" on 7/27. On 8/14, after having not received an update, I reached out to inquire about the delivery date.

StudioSuits brought my attention to an email that was sent to my junk folder. It requested that I buy an additional suit for $99 to ensure that my measurements were correct. Even on the surface, this is not ideal. If it takes 2-4 weeks for shipping in general, why would I quite literally double the process by having an additional suit tailored and delivered?

They were waiting for me to accept or decline an offer to spend MORE money before beginning production on the suit I ordered. Nowhere in the email did it state that my order would not begin production until I responded to this offer. Nowhere on my account page on their website did it state that my suit production wouldn't begin until I responded. The fact that my entire suit's delivery was contingent on this one email, which ended up in my junk folder, is flat out ridiculous.

Further, it wasn't stated anywhere in our email communication just how delayed my order was. The verbiage all seemed to be vague enough that I could assume my order was still on track. They told me it was "into production", that they had contacted their factory, etc. However, when I reached out again after no contact for ten days, they told me they had JUST ordered the fabric from Italy, which will take 10-15 days. Then tailoring. Then shipping. All of this puts the delivery date WEEKS after my wedding. Thankfully they offered a refund, but the process by which they sought to fulfill this order is completely unacceptable.

If I had not reached out to begin with, would my suit have never been delivered? Were they happy to sit on my $800 until I accepted or declined an offer to spend more money?

So now I need to find a new suit that fits our wedding and get it tailored during COVID within three weeks.

I ordered a custom suit for my wedding over three months ago. As the wedding date has been approaching I've emailed them multiple times asking when it would ship. They keep saying, "by this weekend", or "in a couple days". I asked for a refund because there is a slim chance they will get me my suit in time and they have refused to refund me. Terrible customer service and unprofessional. They only respond to my email around 3 or 4 in the morning. They must outsource their customer service, which in turn makes them unhelpful. I will never order anything from them again or recommend them to anyone.

I ordered this suit back in March for my wedding in June, then the coronavirus caused them to stop production. Normally this is okay I understand people are doing their best but I tried contacting them for months with no success. After finally getting ahold of them they said I WAS able to cancel the order ( I had to cancel because my wedding was in less than a month so I had to order a different suit because they were not replying to me). A day after saying I could receive a refund they said never mind and they started production so they refuse to refund me for the suit I no longer need. So I tried reaching this company for months and when I finally get ahold of them they basically just say tough sh*t. I HIGHLY recommend you don't order from this company.

Ease of the website and selection is awesome. The measurement guide is helpful and easy to follow. My jacket needs a little alteration from my measurements. I recommend if you do not know your measurements to order your first suit with fit guarantee.

The process was smooth, but there was no sufficient mention of import tax (and how much). This made the product much more expensive in the end.

Web site good easy to move round measure instructions very good
Jacket ordered excellent fit and material delivered in good time.
Communication very good
Well recommended and ordering another soon

I need to expedite my order for a wedding, and customer service answered my query within hours, and gave me instructions for insuring my order would be in hand on time.

Thanks for your help and prompt service, I appreciated the way you shipped a part order to allow me to check for sizing an quality. Top notch service

My suit fits great for the most part. I should have gone somewhere where I could get measured professionally. But that was my bad. My jacket is a bit large. But again... that was because I measured wrong. The materials are great. I can't complain.

I ordered a Chino suit for my husband. The suit was nothing like the ad photo. The Jacket and Pant were mismatched in tone. The Pant hem was the worst, and the sleeves were too long. I emailed them about these issues and just wanted to have them send a return shipping label and Remake the suit properly. I got a response and sent in 10 photos in different lighting situations as they(PAUL & PEARL) asked and still after almost 10 days after last email no response. Thank God I ordered by PayPal, Since Studio Suit doesn't want to to honor there policy as well as respond back, PayPal is issuing me a Refund. However, I looked at cost of shipping it back and it almost as much as the suit. DON'T BUY FROM THIS COMPANY. THEY WILL NOT ACCEPT RETURNS NOR HONOR THEIR "GUARANTEE FIT" REMAKE POLICY.

A wide variety of suit styles to pick from! Super experience