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Store Supply Warehouse Reviews Summary
Store Supply Warehouse is a retail supply store that offers same-day shipping on orders before 3 PM. They provide quality products and wholesale pricing for small businesses, online retailers, boutiques, and more.
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Ordered for our store and got better prices than our local wholesale supplier. Shipping
Was super fast and the quality of the bags are great. This is our go to supplier now.
I ordered several items and one of the items I ordered was missing a piece and another was damaged in shipping. I emailed customer support and they quickly and nicely sent me out replacement for both parts right away. I know sometimes things happen and the true test of a company is how they responds when there is a problem. Store Supply Warehouse did a great job and they can now expect me to be a loyal customer! Thank you.
Everything is exactly as I expected The quality was very good and it came in a timely manner The price it was you couldn't get a better deal with the amount of clothes that I got
I purchased two unassembled display cases at great rates. The products were great. My issue is with the shipping rates. Because I didn't have a "docking station" I had to pay extra (nearly $200) for a truck with a lift because the items were supposedly going to be over 200lbs. I didn't have a problem with that until I received the items (4 boxes that could've fit in a standard car trunk) and the truck didn't have a lift. The driver just pulled out the maybe 30lb boxes. Why was I charged the extra shipping? I would've bought another display case with the savings!
I bought many dis players from here and NEVER been Disappointed! 5 star Staff very helpful I only shop at Store supply warehouse in Bridgeton Mo.
I am at present enjoying all supplies, from the pasta basket to the pin-striped apron. Quality of every item is primo! Definitely intend to explore more supply warehouse inventory!
Everyone was so accommodating and so nice. I had a shipping issue because of FedEx but they sent me a replacement right away and literally saved my life! Thanks for all your help again!
I placed an order for 5 items with Store Supply Warehouse in March, 2020. This was my first order from them and was beyond satisfied with the service. I received my complete order in just a few days and was completely satisfied with the merchandise. I will most definitely be placing a future order. Great service! Thank you!
Purchased a couple of items and paid for shipping. When they arrived wasn't a big fan of the products and one was damaged. So I decided to send them back. When I called Supply store they wanted me to pay for the shipping. I went to fedex and the charge to send everything back was $220 to send back which cost more then the products itself. I had to call 5 times to speak with different customer service reps about the cost of shipping back. I had to argue with them to use their discount to send back which would cost me 45 to ship it back. Overall not a professional business and paid $90 ish on shipping which was almost the same cost of the material I ordered. At the end of it they made it seem like they did me a favor by allowing me to use their discount to send it back!
I always order the white item tags for my flea market booth from Store Supply Warehouse. They beat everyone on their price. Their shipping costs seem high to me though.
I also like their variety of sizes, and the option to get stringed or no strings on the tags.
I buy several boxes at a time to make the cost of shipping less painful.
These are awesome and you can add your different size jewelry inserts in the drawers to individually organize your jewelry pieces. I can now find my jewelry easily. Fast shipping & came packaged nicely - no damage
Ordered displays for shop. Was told racks would be delivered in 3-5 days. Well almost 2 weeks later still no racks. So I called THEM. Was told that racks were damaged in shipment? But no one told us. It took a call from the buyer to find out. The company should have called the customer. Just better communication would help immensely. Not like we don't have time?!?
We appreciate your comments. We are truly sorry for the lack of communication regarding your order. We will review the situation with Customer Service Management. We will continue to improve communication within our organization especially when it involves orders. We will do better in the future. Thank you for bringing this to our attention.
We use the 4 panel rotating display for fixtures and they are sturdy, well built, and affordable. Always reliable delivery and if you call you get to talk to a real person at SSW.
I have been buying from your company for several years and you never disappoint. Everything is as described and shipping is fast.
The sticky tags don't last for more than several minutes, come apart. Would not recommend or purchase. This product doesn't work.
I've used Store Supply many times in the past 10 years, and I've always had a very good experience. I have recommended Store Supply to others on numerous occasions as well.
Received everything just in time for Christmas celebration. Did the trick for what it was required for. Would've given it 5 stars but tears easily.
Whenever I need supplies for my business I head for Store Supply Warehouse. There I can find what I need, at a great price, and shipping gets it to me quickly. This is the first place I go for supplies.
Everything from signage to mannequins
Love my trays, insets, and carry cases. Well worth the money paid. Very good quality! Delivery was prompt too
From the business
We are THE premier place for ALL your Store Fixture, Supply and Display needs! Low Price Guarantee. We will match or beat any offer! 88.8% of the US population will receive their order in 1 business day! 98% will receive their order in 2 business days!
We are dedicated to providing quality customer service. Our customers have always been our main focus and we are are committed to doing whatever necessary to make their experience with us a great one. If there is ever a time that an issue arises, we are always quick to resolve it.
Store Supply Warehouse stocks and sells over 4,000 popular retail fixtures and store supplies, including but not limited to:
Retail Store Fixtures:
*Store Display Cases
*Shelving
*Slatwall
*Wire Grid
Store Signage
*Merchandise Display Items
*Display racks
*Hangers
*Store Mannequins and Clothing Forms
*Jewelry Displays
Packaging
*Tissue paper
*Ribbon, bows and raffia
*Shopping bags
*Price Tags and Merchandise Labels
*Apparel and Gift Boxes
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are very sorry that your experience was less than what you were expecting. I will pass this along to our customer service management team for review. Generally speaking, when customers receive any damaged product, we are always happy to replace it free of charge, no questions asked. Returning product can be done without prior return authorization and at the customer's expense. Every situation is different. We do understand that and this should have been handled differently so that you didn't have to call multiple times to get it resolved. We do appreciate your feedback regarding this situation. We strive to do better in the future.