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Dog Dog

3.3

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Dog Dog Reviews Summary

Store Dog Dog is an online fashion store offering women's clothing and accessories with free shipping worldwide.

This summary is generated by AI, based on text from customer reviews

service
25
value
23
shipping
25
returns
12
quality
20

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
Follow Venus L.
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Store dog.og
November 20, 2019

Bought the retro dragon dress and a punk barbwire choker. Both arrived as shown in just 2 weeks (China to Caribbean) I messaged CS 1st week and they answered (IG to email). I am satisfied with service and products. Dress came with free cute butterflies face tattoos. ()

Date of experience: November 20, 2019
dogdog d. — Dog Dog Rep
over a year old

Thank you for your recognition.We appreciate your support and look forward to serving you again in the future.

Canada
1 review
9 helpful votes
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Sucks to be you losers
November 10, 2019

Im laughing at all these reviews. My experience with store dog dog is amazing. The clothes are cute and good quality! And they reply to emails pretty fast. And shipping? Well i paid for dhl shipping so it was only 8 days. But overall, its a great shop. So, ion know what yall be talkin bout

Date of experience: November 8, 2019
dogdog d. — Dog Dog Rep
over a year old

Thank you for your recognition.We appreciate your support and look forward to serving you again in the future.

California
1 review
0 helpful votes
Follow Marcos C.
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I have a paid confirmed order #1111 since early last month but it has'nt been delivered to date.
Pls advise. Thanks

Date of experience: November 6, 2019
dogdog d. — Dog Dog Rep
over a year old

We are so sad to hear what are you experiencing, can we have a chance to explain what happened?
We open our store over 5 years (email: [email protected], website: www.storedogdog.net, https://shopdogdog.myshopify.com), mainly running girl clothing and accessories all the time, never selling the scooter.
We have received mails from many people meeting this problem like you, someone used our name (storedogdog.net) selling scooter in shopify, scamming money! After our explanation, customers have already known what happened to their order, so they are trying to resolve this issue from the bank or other ways. Therefore, can we know your email account or email us? We really want to email you more details which we collect from those kind customers, thanks for your understanding.

Pennsylvania
2 reviews
0 helpful votes
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Scam scam scam. Never got order or refund of over 300.00. And they don't reply to emails. I've sent one daily for weeks now and it's never answered

Date of experience: November 4, 2019
dogdog d. — Dog Dog Rep
over a year old

We are so sad to hear what are you experiencing, can we have a chance to explain what happened?
We open our store over 5 years (email: [email protected], website: www.storedogdog.net, https://shopdogdog.myshopify.com), mainly running girl clothing and accessories all the time, never selling the scooter.
We have received mails from many people meeting this problem like you, someone used our name (storedogdog.net) selling scooter in shopify, scamming money! After our explanation, customers have already known what happened to their order, so they are trying to resolve this issue from the bank or other ways. Therefore, can we know your email account or email us? We really want to email you more details which we collect from those kind customers, thanks for your understanding.

BA
1 review
1 helpful vote
Follow Irmel H.
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I am satisfied
November 5, 2019

I ordered some items from this shop and I am really satisfied. Items are really high quality and there is no fake info about products. Everything is same like it is on the site. Delivery is really fast and service is really professional. I definitely recommend this shop.

Date of experience: November 3, 2019
dogdog d. — Dog Dog Rep
over a year old

Thanks for your review. We appreciate your custom and look forward to serving you again in the future.

BA
1 review
2 helpful votes
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Fantastic
November 1, 2019

People are writing many weird things, but I noticed that they are just hating and lying. I ordered two t-shirts and everything is perfect! T-shirts are same like they are on pictures. I am using them for a week and I didn't noticed anything weird. Definitely recommend buying from this shop.

Date of experience: October 30, 2019
dogdog d. — Dog Dog Rep
over a year old

Thank you for your recognition.We appreciate your support and look forward to serving you again in the future.

BA
1 review
0 helpful votes
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Everything perfect!
October 23, 2019

I recommend buying from this shop. Support is very kind and is here to help all the time. I ordered t-shirt and it came very fast to my adress. T-shirt is very high quality and is the same as it is on the picture. Prices are not high and you should definitely consider buying from this shop.

Date of experience: October 21, 2019
BA
2 reviews
0 helpful votes
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I recommend this
October 17, 2019

I definitely recommend buying from this shop. Items are really high quality. Delivery is very fast and people are very nice there. It's 3rd time I am buying from this shop and again very satisfied. I don't plan to stop buying here :D

Date of experience: October 16, 2019
dogdog d. — Dog Dog Rep
over a year old

Thanks for your review. We appreciate your custom and look forward to serving you again in the future.

GB
1 review
8 helpful votes
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It's good.
October 9, 2019

Listen.
Dogdog clearly isn't going to have amazing quality as compared to places like motel rocks or DollsKill. You pay for what you get. And what you get is:
-Staff who try to help you despite a language barrier.
-Clothing which is in typically East Asian sizes (ie. If you're a western small get a medium) but it's overall cool looking and decent quality
-Tracked free shipping from China, so CLEARLY you're going to have to wait for longer than if it were from other places.
-and a wide variety of different available styles.

Look: I've ordered multiple times from dogdog and I've never been disappointed. You do have to wait but that's true for everyone, my guy. Your package is coming from China, not down the road. Be patient. The clothes are cool! And they're cheap!

Date of experience: October 9, 2019
dogdog d. — Dog Dog Rep
over a year old

Thank you for your recognition.We appreciate your support and look forward to serving you again in the future.

Finland
1 review
3 helpful votes
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DO NOT BUY
July 15, 2019

The shipping was good it came in 2 weeks. I ordered two pants and some shirts just to test out. It was a big mistake. The quality is_OBVIOUSLY_ bad... For example the strings
On the pants were sticking out and i am very scared to even wear them. Then I got rainbow t shirt and the patch in it was sticking out. The care bear t-shirt was probably the biggest disappointment because the print was awfully made. The angel shirt thing was terrible as the strings were sticking out again and the material was just not it. I would more likely buy from H&M, even they have better clothing and almost as cheap. IT WAS A BIG MISTAKE

Date of experience: July 15, 2019
dogdog d. — Dog Dog Rep
over a year old

We are very sorry for that you didn't have a happy shopping experience in our store, as the factory produce the item in a large amount once. There is something wrong during the process, so we have removed the bear tee from our website, we here always want to offer best service to our customers. Can you email us? We will reship/refund you, we would like to have a chance to deal with this problem, thank you so much! If you have any other problems, please let us know.
Best Wishes!

Texas
1 review
2 helpful votes
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VERY hit or miss
June 4, 2019

I'm always wary when I buy clothes from online retailers which seem too good to be true. That seemed to be somewhat of the case when I got my order. I will say it got to me quicker than I originally thought it would, it only took like a week for me to get it. The sizing was completely off. I am normally a US size 2 and I normally buy the smalls instead of xs just to be safe. However, half of my items were way too small and did not fit well. Some of the cuts for the skirts just weren't good but I appreciate it for the price. Some of these things look similar to the pictures some don't at all and it left me with the feeling that if you buy from this store be cautioned that some of their things are just too good to be true.

Date of experience: June 3, 2019
dogdog d. — Dog Dog Rep
over a year old

Hi, much appreciate for your support. Our store runs mainly China size, so all our products provide size chart under the description for your reference, helping you guys to choose your best size, hope you can have a good shopping.If you have any other problems, please let us know, thank you so much!
Best Wishes!

Massachusetts
1 review
1 helpful vote
Follow Be P.
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Update
January 8, 2019
Updated review

They did send out the pants, it took about 3 weeks to receive them. The quality is about what you would expect for the price.

Date of experience: January 7, 2019
dogdog d. — Dog Dog Rep
over a year old

Hi, we are very sorry for the mistake, some emails are often placed into spam, we may miss reading it, if you have any problems, please email us and we will reship for you, we always want to do the best to serve you. Thanks for your support, we are trying best to do this part better and better, hopefully we can have chances to serve you again in the future.
Best Wishes!


Sent wrong order, never sent replacement
December 19, 2018
Previous review

Placed an order for Christmas, part of the order was correct. But instead of sending the tsunami pants that I ordered they sent a low quality t-shirt. I contacted the store and they said they would send out a replacement. That was a month ago and they never sent the tracking number.

Bummer!

Date of experience: December 19, 2018
Ireland
1 review
4 helpful votes
Follow Rae L.
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I ordered from them a month ago, it did take a good while to get here but I honestly don't mind because all of the items were exactly as shown and the quality actually surprised me. If you know what Primark is, I would compare the quality to them. No issues with the packaging or delivery, although I was a bit annoyed that they didn't email me when it arrived in my country, lucky enough someone was at home when it dropped in. Make sure you know your waist size and check EVERY item for the size chart because they are all different! I am 25" and I had to get a skirt for 25.9" because they didn't have any lower apart from 24.5" and I'm so glad I didn't get lower because the skirt fit me perfectly! From the photo below you can see the items are creased, it's from the way they were packaged. They are safe to iron but it was advised at a low heat :)

Date of experience: December 16, 2018
dogdog d. — Dog Dog Rep
over a year old

Thanks for your review. We appreciate your custom and look forward to serving you again in the future.
Best Wishes!

Sweden
1 review
1 helpful vote
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Rly nice
December 16, 2018

Okay so I absolutely LOVE this store even though I had some minor problems. On their website it said that they'd ship out 3 days after purchase. After 1 week with no shipping update I emailed them and got a response almost immediately that they would ship out my order in a couple of days. But then nothing happened and I emailed them again and they said that one of my items that I had ordered (a phone case) was out of stock and if they didn't receive it in 2 days they would ship my order anyways. So in total it took them 2 weeks to ship out but I had no problem with that since they shipped my order with DHL express for free so it arrived in only a few days. :) I did sadly not get my phone case but they compensated it with 2 random phone cases and one of the shirts I ordered came in the wrong color but I liked that color just as much so it didn't really bother me. All in all, they are not a scam and I really liked all the items that I received. The quality of some clothing might not be the best but that is expected since you get what you pay for. They have lots of aesthetic and interesting items and I will definitely order from them again!

Date of experience: December 16, 2018
dogdog d. — Dog Dog Rep
over a year old

Thank you for your recognition.We appreciate your support and look forward to serving you again in the future. A thousand thanks!

Australia
1 review
0 helpful votes
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Pretty sick bro
November 26, 2018

I've ordered from dog dog about 5 or 6 times in the past year or so, and every time i've been really happy. Shipping to australia is surprisingly very fast, items usually come between 5 to 14 days. The quality is usually a little questionable (shirts are thin and sometimes made of weird stretchy fabric, and jewellery is usually easily broken) however the prices are super cheap so you get what you pay for. I've contacted the store about a refund on my last order, they got back to me in the hour and sent back the money right away. Clothes are always adorable, i honestly recommend store dog dog to anyone who will listen.

Date of experience: November 26, 2018
dogdog d. — Dog Dog Rep
over a year old

Thanks for your review. We appreciate your custom and look forward to serving you again in the future.
Best Wishes!

Washington
1 review
2 helpful votes
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Smh
November 14, 2018

This was honestly my first time ordering from them and I was really excited because I've seen people hype them up on instagram, so I decided why the heck not.
That was a big $#*! mistake.
Shipping took awhile and I'm not that pressed over it because I already knew it would take 3 weeks at most. BUT, when my package arrived, it was in the wrong color. Like... sis really waited nearly a month just to be disappointed. I ordered a one sized cardigan in brOWn and I got this mf mustard $#*!. I get that this color is kinda trendy nowadays but I! Didnt! Ask! For! This!
Not only did I receive the wrong item, but they're taking forever to respond to me. I just read a couple more reviews on here with people who experienced the same issue as me smh. If you're thinking of ordering from here, don't. Just hold onto your coin and order from yesstyle instead.

Date of experience: November 13, 2018
dogdog d. — Dog Dog Rep
over a year old

We understand how disappointed you must be, and We truly appreciate you taking the time to repeat your experience for us, we are very sorry, we believe you can understand on way shipping will be out of our control after sending the package to the carrier, but mostly shipping will be in time.If there is something wrong in items' colors or sizes, please let us know, we provide reship/refund service. Based in China, so our time may be different from your country, but we certainly will respond you as long as we see the message, really appreciated for your patience to wait for our respond.If you have any other problems, please let us know, thank you so much!
Best Wishes!

GB
1 review
0 helpful votes
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Love them
November 1, 2018

Order from here all the time and their clothes etc. are really good! The quality of some shirts and pants aren't always amazing, but I don't know what people expect when the prices are so low. It's good value for money in my opinion, and I've never had a faulty item from them. Currently handling an exchange/return situation as I got the wrong size shoes and their customer service is nothing less than tremendous. Its one of those shops that looks like a scam, but it definitely isn't.

Date of experience: October 30, 2018
dogdog d. — Dog Dog Rep
over a year old

Thank you for your recognition.We appreciate your support and look forward to serving you again in the future. A thousand thanks!

Texas
1 review
0 helpful votes
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Too thicc apparently
October 15, 2018

My order came in late. It was the wrong color and size. Good fabric but worthless since I couldn't wear it. I'm so disappointed $20 down the drain.

Date of experience: October 15, 2018
dogdog d. — Dog Dog Rep
over a year old

We are very sorry for that, we can offer reship/refund service if there is any problems for your order, please email us and let us know, our aim is to provide our sincere service to you, thanks for your support.
Best Wishes!

France
1 review
3 helpful votes
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Bad quality / no refund
October 10, 2018

I'm still struggling to get a refund for 2 defective items.
They immediately wanted to give me a coupon, I said I didn't want to order from them anymore so I'd rather get a real refund. They didn't reply.
Two weeks later, I'm emailing them again and now they want me to send the items back. Except that shipping something from France to China is awfully expensive, and anyway, I provided pictures showing that I can't use -at least the pants- anymore...

The 2 defective items are:
A t-shirt with a really bad printing (stain, misplaced and bad colors, and misplaced print)

Pants. Sold as jeans, made of a thin fabric with poor appliqués. I've worn them only two afternoons and all the seams fell apart! The pants fit very lose so it's not because it was too tight or anything.

The other items I ordered alongside are decent.

Date of experience: October 10, 2018
dogdog d. — Dog Dog Rep
over a year old

We are very sorry for that, sometimes some emails are placed into spam by the system, if we don't reply in time, thanks for your patience to send one more email to us, we provide reship/refund service, if you have any problems, please let us know, thank you so much!
Best Wishes!

Florida
1 review
3 helpful votes
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Pretty Good
June 26, 2018

It is definitely not a scam, I ordered a pair of grid socks and it came in about a month. A store from China obviously would take a while to ship. I read reviews talking about the quality of their clothes, and the site clarifies what the materials of stuff is. With clothes that cheap, it shouldn't be a shock if it's made with synthetic fabric. You get what you pay for, but you'll definitely get something.

Date of experience: June 25, 2018
dogdog d. — Dog Dog Rep
over a year old

Thank you for your recognition.We appreciate your support and look forward to serving you again in the future. A thousand thanks!

From the business

Buy the cutie items here! Free Shipping worldwide! Over $40/$80 will get a free gift! Tag us your customer show! [email protected]


storedogdog.net
Guang Zhou Shi, GD, China