StateVitalRecordsReviews 49

So I simply don't understand why this company will still except orders if they are unable to fulfill them this order was placed on 4/20 and needed for a job opportunity. Here we are July 16th and nothing I have since ordered and received from another company and when I requested to cancel it's too late my order is being processed, yeah well the status has been saying that since 4/20. And although the websites states delays due to COVID-19, it did not say 60-120 as it does now. I believe there is a delay however this is unacceptable and ridiculous not to mention money and time wasted.

The company website is misleading and initially appears to be affiliated with the state of Florida. I requested two birth certificates and was charged $73 for the documents and shipping. I cancelled the order and was told my money would be refunded within a few weeks but they were keeping $14 as a service fee. What service did they provide other than ripping off a customer? Use government websites for birth certificates and other documents. They are less expensive, provide better service and deliver valid documents.

Bought a birth certificate From them on April 27. I sent him an email to provide an update on April 28 and never received a response back. So I called my bank cancel my credit card and stop payment. And now they are emailing me wanting to payment. I purchased this as an expedited delivery because I needed the Birth certificate as quickly as possible. Till this day I have not gotten a certificate, so you're trying to tell me that it takes a month for expedited for certificate. I definitely think this is a scam.

Although I am a Notary, I wasn't able to upload a copy of the supporting documentation or obtain the online services of a Notary. After more than one email request, I was emailed a link. Still unable to upload the requested supporting documentation. Since I am unable to locate a mailing address on the website, I have emailed and requested a mailing address. Hopefully I can mail the requested documentation, and receive the requested documents.

Unfortunately I ordered and paid all the extra bells and whistles to get a quick copy of my son's birth certificate so that he can enlist in the USMC. Did not realize until was taken to an online notary (again additional payment) that was no on an official Texas site. A month later and I have just received ANOTHER request for notarized documentation. The phone # provided by the support person responding to another poor review is a non working number. I've lost a month of time and over $100. Very angry.

Paid my money to get my birth certificate,
And paid money to verify who I am total of $75 altogether or so. Thought this was a legit website because they have you verify who you are sending documents of who you are. They gave me a delivery date I didn't get any tracking number when it was set and I still have not received my birth certificate. There is no way to email them there is no way to call them. Please don't waste your money or time. And I hope to God they didn't steal my identity.

Ordered a birth certificate for my daughter in April. The "expected delivery window" kept getting pushed back and no one could ever tell me when I would actually receive what I had paid for. Finally went into the county vital statistics office to pay a third what I paid to this company and walked out the same day with the birth certificate. The representative there had never heard of this company. I requested that my order be cancelled and asked for a full refund-- I have yet to hear back but I did report the company and transaction as fraudulent to my credit card company.

I wish I looked into them before using them. I thought they were a legit government agency. They kept saying they didn't receive the application with my signature and couldn't process. Coincidently, I started getting robocalls right after I sent over my application with signature saying it was the social security administration and my number was being frozen. After getting another message my signature wasn't recieved, I told them to cancel my order and they said they are keeping a $14 processing fee. Scam! Don't use. Go directly to your country clerk website.