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Stacksocial has a rating of 2.6 stars from 764 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Stacksocial most frequently mention credit card, phone number and lifetime subscription. Stacksocial ranks 8th among Gadgets sites.
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I spend $200 purchasing diff training course and when I tried to redeem your BS coupon codes I was told they were maxed out. My second purchase of products I received an email that they were sold out and due to terms and conditions not eligible for a refund (another $350) I will post every single day on every site available until you make this right. This company straight up just steals your money. They advertise something they have no ability to offer. Reverse google search positive review are all their own employees.
They often have good items at very good prices but often with a short, one-time purchase deadline. They have very good customer support, especially if there are troubles with the purchase.
I bought a solar charger from idop which apparently is sold by stackCommerce. The product arrived on time but never worked properly. It took several attempts to get somebody to finally contact me back and I got the standard noticed that said all sales final. Had I known that I never would've ordered from them. I finally did get my money returned, but I wanted the product. I offered to return my product in exchange for one that actually works as described... but they refused and only sent me my money back.
We n be ordering from here again.
Buyers beware
I had an issue with the product I purchased. Email was sent to customer support service. Quick and appropriate response was sent to me promptly.
Thank you for your quick and satisfying respond in handling my problem with my online shop via cnn store.
Professional. Fast. And most importantly resolving issues in favor of customer.
If you run a customer support service, learn from StackCommerce!
When I made a purchase I recieved a conformation email from the Vendor in which he did not have my name on the address as the reciever. I questioned SC about it and they gave me a response in less than 24 hrs, my name is on the package but wasn't on the conformation email they me.
Unfortunately I had an issue with my purchase, but thanks to great hassle free customer support/ service, things were resolved.
I purchased an unlimited VPN: lifetime membership from Stack commerce and after the fact I found a promo code that could have been applied. I contacted support and they were able to provide the refund of the promo code amount! I am really happy about it and appreciate the support!
I'm a customer for StackCommerce for a long time and they have the best support and best offer. I recommend trying they offer
I really appreciate the quality of your service and also thank you for the timely support. You have showcased series of wonderful products tagged with the best price.
Support Heroes indeed! My rep answered my emails promptly, asked all the right questions, and provided timely and accurate information. He was very professional, and very helpful.
A company the response when you email them in short time and resolves your issue fast no playing around. Low lifetime subscription
Our Guarantee
If you're not happy for any reason, contact us and we'll do our very best to make the situation right.
They have this statement clearly shown at checkout. It confuse one and convinces one that they help with returns or except returns but they do not. They do not accept any returns for any reason. On phycal products. They are not an authorized dealer on most products. No warranty or return!
They violate or violate the intention of california's laws by not stating the fact that there is no returns at check out.
They never sent the backpack we bought, answered late in email they were locating vendor, eventually sent that we had a coupon. Not wasting my time. No phone to call- probably one person just stealing.
PAID FOR A LIFETIME SUBSCRIPTION AND AFTER FEW MONTHS CANT LOGIN AND CONTACT THE SITE HERE IS THE PROOF OF THE SCAM THEY SELLING
Barry Allen (Support)
Mar 15,4:15 PM PDT
Hi Mustafa,
We are just a third party vendor who sells the product in a discounted price. In connection to this, any changes from the vendor's end is out of our scope already. Sorry for the inconvenience!
Hope you understand and have a great day:)
Your support hero,
Barry
I bought a lifetime subscription to a VPN service through these guys. That same day I requested a refund, and was denied flat out, even though 1) it was within 3 hours of purchase and 2) the VPN didn't work as advertised.
I had to work through my credit card company to get my money back. I will never buy from them again and suggest that you stay away - not offering refunds under any circumstances is ridiculous.
I was very skeptical at first, but took the risk as I need the program to review my essay ASAP. The pricing was much cheaper than the official website, but it worked! I was able to activate the code on the official website and use their paid services within minutes. Thank you Stacksocial.
When I got an email including 40% discount coupon right after purchase DEVONthink, I was very disappointed. Because I already read my redeem code ignoring caution of refund. But they applied the coupon and refund 40% of my purchase after my claim. So I felt they are very kind. If you have any trouble, send them email. Then kind employee will answer to you.
I bought a bundle with whole lot of courses. I have plenty of content for my money.
There was some problem with one of my course, but it was not their fault, it was the reseller's. But it was THEIR customer service that took care of everything and solved the issue very quickly.
Answer: It took a long time and the intervention of PayPal, but I got a refund--finally--for an item that was never delivered (because it was never sent.) The range of scores for this business makes me wonder why some people get good service and others are ignored--even defrauded.
Answer: They don't want to interact with anyone. You'll get these ridiculous emails from their "Support Heroes" team. They are all cut and paste nonsense, and they deny any responsibility for their vendors. I was only able to get action by working with my credit card company to reverse the charges because of the scam they pulled (item they advertised was not what they actually sold). As a precaution, I also advised my credit card company to automatically deny charges from them. My advice is to NEVER risk buying from them. It's like your mama always told you: "If it sounds too good to be true, it isn't."
Answer: Hi Humberto, We would love to help you on this. Please contact us at https://support.stackcommerce.com/hc/en-us/requests/new
Answer: I responded to an ad. Very stupid of me, and i will never do that again!
Answer: They have no customer service, just form letters. No matter how often you email them, you will get no response that makes sense. They have no way of contacting them except emails.
Answer: Clearly playing numbers game. Probably making their own positive reviews. No one stopping them. Internet scammers.
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