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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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Australia
1 review
0 helpful votes
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Exceptional
August 5, 2018

Stackry website and team are the best BUT website should detail import taxes the same as it does freight costs to empower customers.

Date of experience: August 2, 2018
Saudi Arabia
1 review
1 helpful vote
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I encountered an unusual problem where the customer service at stackry was very friendly and eager to assist. They kept checking with the source of the problem and replying to my update requests every week in a professional and friendly manner. Although, the shipment was 4 months late, Stackry WAS NOT responsible for the delay by any mean. However, as I paid all the asked expenses -keeping in mind Stackry is NOT the least inexpensive runner in the business- especially the shipping insurance, I was expecting a time limit to claim my money back for an express delivery that should last 3-5 days! I expect that I don't need to hassle with different companies in my country to have the package.

The bottom line is:
Customer service representative was extremely helpful and great.
The company policy with shipping partners should be amended for such situations were the one to plame is the shipping company itself.

Date of experience: August 2, 2018
GB
1 review
1 helpful vote
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Very disappointed.
August 5, 2018

In consolidating my package, they just smudged everything together into one of the original boxes. The tracking was not kept up to date. I wasn't made aware of the need for customs payment beforehand (thought it was included in postage price). Some of my products were ripped and damaged.

Date of experience: August 2, 2018
Kuwait
1 review
0 helpful votes
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Good experience
August 5, 2018

Easy to use the website
Fast overseas delivery
Good customer service at yhe social media
The only thing i was not happy with is the high delivery charges of the shipping companies

Date of experience: August 2, 2018
Australia
1 review
0 helpful votes
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StackryFreight
August 4, 2018

Very good communications, freight received in excellent condition and the timing is great. I have had several parcels combined, photographed and sent to me in Australia. I would not consider using anyone else

Date of experience: August 2, 2018
1 review
0 helpful votes
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Mail service too expensive
August 4, 2018

My experience with Stackry is satisfactory but the international mail options for forwarding are too expensive, often more expensive than the total cost of books I use Stackry for. Regular land/sea mail would probably be cheaper, but is not an option on your website.

Date of experience: August 1, 2018
Kuwait
1 review
0 helpful votes
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Very fast & good service
August 4, 2018

It well not be the last time with stackry, I tried other companies and Stackry much better than them. I'm very pleased with the service they provided me

Date of experience: August 1, 2018
Vanuatu
1 review
0 helpful votes
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Mr
August 4, 2018

Stackry should remain into the future. Stacry solved our problem of consolidating and cutting cost and casting away doubts of receiving goods anywhere from the states to this part of Oceania. I salute you for the kind os service you can provide to us.

(However, my recent parcels received from you few days ago had damaged goods that may have happened during repacking at your facility. I will be making a claim)

Date of experience: August 1, 2018
New Caledonia
1 review
0 helpful votes
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I have been using stackry since April 2015 and I've shipped 14 boxes to new Caledonia. Always has been a great experience! Thank you guys!

Date of experience: August 1, 2018
South Africa
1 review
0 helpful votes
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Sennheiser hd 58x
August 4, 2018

Great service advising receipt of package, in repacking(saving costs on shipping)and expediting order, with daily follow ups on status

Date of experience: August 1, 2018
Kuwait
1 review
0 helpful votes
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Perfect
February 18, 2021

Everything was perfect. I will always shipping with you.
Very good price to delivery. Take 4 days from usa to kuwait. Very happy

Date of experience: August 1, 2018
Saudi Arabia
1 review
0 helpful votes
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Thank you keep up the good work
August 4, 2018

Like what you are doing guys, and I hope you provide personal shopper with a reasonable price. Other than that its all good

Date of experience: August 1, 2018
Oman
1 review
2 helpful votes
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Shipping price was very high
August 4, 2018

Shipping price was very high, better to take local shipper contract 7.5 USD per month and get up to 30 kg. no matter with size

Date of experience: August 1, 2018
Australia
1 review
0 helpful votes
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Good prices & easy selection
August 4, 2018

If you own an old beetle you need to be able to bleed money so it's good to find a supplier who has all items at fair prices & their online ordering is idiot proof even for an old Aussie like me

Date of experience: August 1, 2018
Brazil
1 review
2 helpful votes
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I was customer of Shipito and then moved to Bedabox. Stackry bought Bedabox and then I continue using through Stackry. In beginning was good, but in the end now it is becoming expensive. Very expensive for picture. Expect high freight if you have to return something inside of USA.

Date of experience: July 19, 2018
Australia
1 review
0 helpful votes
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Excellent service
July 15, 2018

They are not the cheapest but they are the best. Still very competitive in terms of shipping costs but the terms are better and the service is better. I've tried a few now and Stackry are the best.

Date of experience: July 12, 2018
Switzerland
1 review
0 helpful votes
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Fast and accurate
July 15, 2018

Three days from purchase, package consolidation, sending via DHL and receiving in Spain: really fast; package consolidation is really worthy!

Date of experience: July 12, 2018
NL
1 review
0 helpful votes
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Quick and easy
July 15, 2018

First time experience was good. Surely I will use it again. Will recommend it to other people. Information was kept up to date.

Date of experience: July 11, 2018
Australia
1 review
0 helpful votes
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Outstanding service
July 13, 2018

Very fast turn around, excellent service, great value. Enabled me to get a piece of technology I simply couldn't get delivered otherwise. I'm delighted to highly recommend Stackry.

Date of experience: July 10, 2018
Nigeria
1 review
0 helpful votes
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FAIR AND BETTER
July 13, 2018

Its been great using Stackry but it will still be better if u guys can have your live chat available always

Date of experience: July 10, 2018