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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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Saudi Arabia
2 reviews
0 helpful votes
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I've enjoyed It; I've found it easy
November 3, 2020

I've enjoyed It; I've found it easy. However, because you guys do such a good job, I'm spending more money than I should. Damn you and your quality service.

Date of experience: November 3, 2020
GB
1 review
0 helpful votes
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It's been really easy to use the website - excited to get my parcel. Not sure how customs will be in touch with me from the UK - I've been wanting these shoes ever since I saw a country star on tour in the UK well over a year ago and fell in love with them, couldn't find a UK supplier - the saw a pair in the sale in the US! Really happy your service exists and that it's affordable! It's the first time I've used a service like this.

Date of experience: November 3, 2020
Saudi Arabia
1 review
0 helpful votes
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It's good there is some problem which is high shipping cost and sometimes late

Date of experience: November 3, 2020
Saudi Arabia
1 review
0 helpful votes
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عند ادخال كوبون خصم تظهر رسالة بعدم صلاحية الكوبون وعندالتواصل معكم افاد بان الكوبون عن طريق التسجيل فقط وهذا يعطي عدم رضى للعميل وعدم استخدام الموقع مره اخرى والبحث عن بديل
وشكراً..

Date of experience: November 3, 2020
Washington
1 review
3 helpful votes
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It was my first order and there was a problem with my one package being double scanned as two packages of different sizes. Then the system misunderstood my address and didnt give me all the shipping options available. Then even the cheapest shipping method was more expensive and much slower than my previous reshipper. Weirdly my 1lb package was considered a 2lb package for cost calculation. Im disappointed.

Date of experience: November 3, 2020
Saudi Arabia
1 review
0 helpful votes
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الخدمة سريعة لكن السعر مرتفع ولايتم تفعيل كود خصم

Date of experience: November 2, 2020
Qatar
2 reviews
0 helpful votes
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It is been hard to do what we want on the app it took us a couple of hour and the prices are flying through the roof

Date of experience: November 2, 2020
Kuwait
1 review
0 helpful votes
Follow FAYEZ L.
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So far the services very good
November 3, 2020

So far the services very good. I like your option to select the forwarder.

Date of experience: November 2, 2020
Japan
1 review
0 helpful votes
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Since it was guided, I was able to do it well while translating.
Thank you.

Date of experience: November 2, 2020
Bahrain
1 review
0 helpful votes
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لأول مرة استخدم هذه الخدمة، لكن الأمر مشجع وسهل أتنمى الاستمرار على ذلك

Date of experience: November 2, 2020
Georgia
1 review
0 helpful votes
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Quick, Easy, Efficient, with no hidden fees or weird memberships. Exactly what I like to see!

Date of experience: November 2, 2020
Zambia
1 review
0 helpful votes
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Its been a good experience so far but the service is a lot more expensive than I anticipated.

Date of experience: November 2, 2020
Canada
1 review
0 helpful votes
Follow Tasnim F.
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I did not recieve my $10 off my first shipment and I hope you can compensate me for it, also it claimed consolidating was $2 yet I was charged $7 and somehow shipping is $78 but I'm paying $86 how is this possible? Fix this immediately and refund me

Date of experience: November 1, 2020
Australia
1 review
0 helpful votes
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Mostly fairly easy to navigate
November 1, 2020

Mostly fairly easy to navigate. I had difficulty putting in the item prices... it took me many tries to work out how to put in the correct price into each box. (item price and overall price). Secondly, as I have now been notified there is a problem shipping one of my items, I would have appreciated being informed about which item it is, so I could expedite the process and contact the seller. Other than that, good.

Date of experience: November 1, 2020
GB
1 review
0 helpful votes
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Straight forward and simple to use
November 1, 2020

Straight forward and simple to use. Shipping pricing is far more competitive than other services.

Date of experience: November 1, 2020
New Zealand
1 review
0 helpful votes
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Thanks for awesome service
November 1, 2020

Thanks for awesome service.

Well done on consolidation.

Date of experience: November 1, 2020
Australia
1 review
0 helpful votes
Follow Narelle A.
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The options and cost of international shipping is prohibitive. Shipping direct from other companies in the past there have been slower but considerably cheaper options. Of course this was pre pandemic so I don't know how much this has increased prices. The stacked website has been very easy to use

Date of experience: October 31, 2020
Jordan
1 review
0 helpful votes
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تجربه جديده ولغاية الآن كل الامور تسير بشكل ممتاز

Date of experience: October 31, 2020
Spain
2 reviews
0 helpful votes
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I have used the service a few times now and love it!

Date of experience: October 31, 2020
Saudi Arabia
1 review
0 helpful votes
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Thank you all for a great customer service
The process was so easy

Date of experience: October 31, 2020