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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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AE
2 reviews
0 helpful votes
Follow Saed D.
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It's too much Indo and steps to be filled compared to other similar companies providing same services

Date of experience: November 13, 2020
Saudi Arabia
1 review
0 helpful votes
Follow Souhaib R.
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It will be great if the repackaging option done faster. It is took about 24hrs. But still! Im in love with all of my experiences

Date of experience: November 13, 2020
Oman
1 review
0 helpful votes
Follow SAUD F.
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In first place stackry asked me to pay 194 $ for shipment due to dimension fees ( they put my PC in larger box charge me according to it) and asked me to pay for dimension which was 22 lbs, comparing to the actual weigh 9lbs! If i didn't notice the big difference in shipping cost, (extremely high!) and ask the customer service Essa (who was very supported), to check the find the mistake that will cost me alot of money for shipping!. I have experience in shipping and i know the shipment fees globally, that's help me to recognize that there is mistake. This mistake cost me 5$ repackaging fees + 92 $ after repackaging (after correction). (194 -97 = 87 $ difference)
I not happy nor satisfy with this experience and asked for compensation, otherwise it will be my last shipment with Stakry

Date of experience: November 13, 2020
Saudi Arabia
1 review
0 helpful votes
Follow ali B.
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خدمه ممتازه
لاكن ياليت لو يكون سعره مناسب الشحن

Date of experience: November 13, 2020
Kuwait
1 review
0 helpful votes
Follow MOHAMMAD H.
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Very good company thank from the bottom of my heart It, s been five years from the first shipment so far so good

Date of experience: November 13, 2020
Saudi Arabia
1 review
0 helpful votes
Follow Salman O.
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خدمة سيئة..
December 12, 2020

خدمة سيئة. مخادعين! وصلت شحنتي مقسمة لقسمين علما انها خرجت من الشركة بشحنة واحدة. وذلك بهدف جعلي اقوم بشحنها على دفعتين اسعار التوصيل مبالغ فيها جدا. تجربة أولى وأخيرة معكم تبًا لكم..

Date of experience: November 12, 2020
Greece
1 review
0 helpful votes
Follow Anna W.
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Reliable and quick service!
November 12, 2020

Reliable and quick service! Shipping fees are average, but even the Global method for getting items from the US to Europe is not too slow.

Date of experience: November 12, 2020
Saudi Arabia
1 review
0 helpful votes
Follow Ahmed H.
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No one answer my questions
I need to review my shipment weight

Date of experience: November 12, 2020
Bahrain
1 review
0 helpful votes
Follow Hassan W.
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بعد قيامي بوضع المبلغ المطلوب تم رفض بطاقتي و ايضا البي بال و لم يقيل الا عندما قمت باضافة حماية على الشحنات انا مستاء من الخدمة في الموقع بعدما كنت متحمس للاستمرار بالطلب من الموقع خاب ظني للاسف دفعت الكثير من الأموال ولم يتم توفير اي مبالغ

Date of experience: November 12, 2020
New Zealand
1 review
1 helpful vote
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Great experience, but I didn't realise that there would be a few other fees such as standard shipping not being available for things that have lithium batteries, this is not made clear anywhere on your website.
Also what's not made clear is the fact that one would pay for the country of destination's VAT/GST fees.

Date of experience: November 12, 2020
GB
1 review
0 helpful votes
Follow Claire P.
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Items were paid to be taken out and werent
I was told to wait 6hours to see if fed ex was an option - waited, nothing happened, spoke o a different advisor who did it right away
Told to wait a few hours for the items to be removed that that would be prioriised waited two days nothing happend, went on chat and was told i must have misunderstood

Date of experience: November 12, 2020
Israel
1 review
0 helpful votes
Follow Meital P.
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So far so good, I hope my package delivers on time

Date of experience: November 12, 2020
Canada
1 review
0 helpful votes
Follow hamza Z.
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I was told that I had a product broken without telling me which product is broken. What's the point.

Date of experience: November 12, 2020
Canada
1 review
0 helpful votes
Follow Beatrix A.
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There was a mistake made by Organize 365 in shipping, resulting in me receiving two, instead of only one, packages. Organize 365 contacted Stackry directly and it was sorted out on my behalf. Friendly and efficient. Thank you for the good service.

Date of experience: November 11, 2020
Ukraine
1 review
0 helpful votes
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Your too slow responding to my questions and emails, I can't communicate with someone to explain everything I need plus your shipping rates are higher than expected

Date of experience: November 11, 2020
Saudi Arabia
1 review
0 helpful votes
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خدمة جداً رائعه ؛ لكن اسعار الشحن مرتفعة

Date of experience: November 11, 2020
Australia
1 review
0 helpful votes
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Charging taxes is a scam
November 11, 2020

Charging taxes is a scam. How do we know you submit these funds to the Australian government and not simply keep them?

Date of experience: November 11, 2020
GB
1 review
0 helpful votes
Follow david P.
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First time buyer, well explained process, quick turn around. Thank you

Date of experience: November 10, 2020
GB
1 review
0 helpful votes
Follow Yashin O.
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Excellent service, well thought out website. Brilliant response from support. Definately recommend using Stackry.

Currently, low cost postage is $15, next available service is $45 with tracking, could do with another mail carrier in the $25 range with tracking ability.

Date of experience: November 10, 2020
Canada
1 review
0 helpful votes
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I didn't know this service existed until a few days ago. It's such a great service for items from businesses that won't ship to Canada.

Date of experience: November 10, 2020