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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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Bahrain
1 review
0 helpful votes
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تجربة سيئة ولا أنصح أحد من متابعيني في اليوتيوب بالتعامل معكم بسبب سعر الشحن المبالغ به كثيراً أكثر من سعر الشحنة مرتين وموقع أمازون طلب سعر الشحن ٢٥٪؜ من مبلغكم

Stackry attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 20, 2020
Kuwait
1 review
0 helpful votes
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شكرا لكم علي هذه الخدمه ولكن يجب عليكم إعطاء فرصه للعميل الموافقه علي الشحنه بعد التجميع وسعر الشحن يجب إعطاء العميل أن يختار بعد التجميع الموافقه علي كمية الوزن واختيار اختيار الشحن علي مرحلتين وشكرا

Date of experience: November 20, 2020
Australia
1 review
0 helpful votes
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Stackry seems smooth and professional
November 20, 2020

Stackry seems smooth and professional. So far only good things

Date of experience: November 19, 2020
Canada
1 review
1 helpful vote
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The shipping address was wrong
November 20, 2020

The shipping address was wrong. I sent two emails asking how to edit the address and received only an FAQ reply on how to add a new address to my account. Finally I called, which incurred long distance charges and it was quite easy to make the correction by phone. Question: Why could I not do that myself. You should have a way to edit incorrect information online.

Another issue is with your insurance coverage. If I get insurance will the cover shipping costs as well as the declared value of items? I found your description ambiguous.

In the plus column, your call centre is great. Short wait time and knowledgeable helpful staff.

Date of experience: November 19, 2020
Australia
1 review
0 helpful votes
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Great staff!
November 19, 2020

Great staff! Went above and beyond to sort out a package that went AWOL.

Date of experience: November 19, 2020
Canada
1 review
0 helpful votes
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Quick, efficient and have yet to have any issues. Thank you for great service!

Date of experience: November 19, 2020
Canada
1 review
0 helpful votes
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Veronica was very helpful when I inquired about my parcel.

Date of experience: November 19, 2020
Canada
1 review
0 helpful votes
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Impressive platform!
November 19, 2020

Impressive platform! User friendly and very convenient.

Date of experience: November 19, 2020
Singapore
1 review
0 helpful votes
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The shipping costs too expensive perhaps can options better value to ship

Date of experience: November 19, 2020
Senegal
1 review
0 helpful votes
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Great!
November 19, 2020

Great! Lots of patience and outstanding comprehension! Respect!

Date of experience: November 19, 2020
Canada
1 review
0 helpful votes
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Stackry is very user friendly and kept me up to date on all transactions. Very professional service. Will be using them again!

Date of experience: November 19, 2020
Canada
1 review
0 helpful votes
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Rather high shipping costs negate much of the netted savings

Date of experience: November 19, 2020
Germany
1 review
0 helpful votes
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It was very goog
November 19, 2020

It was very goog. There was one thing I did not understand. I could choose: Keep invoice od keep packaging. I did not understand if you kee it or I keep it. Yours Thomas

Date of experience: November 18, 2020
Qatar
1 review
0 helpful votes
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This was a test for myself, to compare cost. If I sent this through Amazon directly, the cost would have been half of the cheapest option Stackry gave and it would be here quicker.

Date of experience: November 18, 2020
GB
1 review
0 helpful votes
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In adequate protective packaging in my last order led to damaged items.

Date of experience: November 18, 2020
GB
1 review
0 helpful votes
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I paid $5 to have pictures taken of my my recent package. This was incorrect and they photographed entirely the wrong item yet I was still charged.

Date of experience: November 18, 2020
Massachusetts
1 review
0 helpful votes
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Stackry is the best package forwarding service from the USA! Great support and great rates. Thank you guys!

Date of experience: November 18, 2020
Canada
1 review
4 helpful votes
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Initially the consolidation was done wrong, had to call to get it amended, then when it was done for the second time, its still not done properly. I am being charged twice for consolidation. Currently fed up and just going through with it anyway but this will be the last time I use Stackry. The shipping costs for a small and light backpack is $50 which is purely comical.

Date of experience: November 18, 2020
GB
1 review
0 helpful votes
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Great work so far, let's how the shipping goes

Thanks

Date of experience: November 18, 2020
South Africa
1 review
0 helpful votes
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I found the terms of insurance very confusing and Miles very disinterested in my feedback / concerns.

Date of experience: November 18, 2020