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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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تجربة سيئة ولا أنصح أحد من متابعيني في اليوتيوب بالتعامل معكم بسبب سعر الشحن المبالغ به كثيراً أكثر من سعر الشحنة مرتين وموقع أمازون طلب سعر الشحن ٢٥٪ من مبلغكم
شكرا لكم علي هذه الخدمه ولكن يجب عليكم إعطاء فرصه للعميل الموافقه علي الشحنه بعد التجميع وسعر الشحن يجب إعطاء العميل أن يختار بعد التجميع الموافقه علي كمية الوزن واختيار اختيار الشحن علي مرحلتين وشكرا
Stackry seems smooth and professional. So far only good things
The shipping address was wrong. I sent two emails asking how to edit the address and received only an FAQ reply on how to add a new address to my account. Finally I called, which incurred long distance charges and it was quite easy to make the correction by phone. Question: Why could I not do that myself. You should have a way to edit incorrect information online.
Another issue is with your insurance coverage. If I get insurance will the cover shipping costs as well as the declared value of items? I found your description ambiguous.
In the plus column, your call centre is great. Short wait time and knowledgeable helpful staff.
Great staff! Went above and beyond to sort out a package that went AWOL.
Quick, efficient and have yet to have any issues. Thank you for great service!
Veronica was very helpful when I inquired about my parcel.
Impressive platform! User friendly and very convenient.
The shipping costs too expensive perhaps can options better value to ship
Stackry is very user friendly and kept me up to date on all transactions. Very professional service. Will be using them again!
Rather high shipping costs negate much of the netted savings
It was very goog. There was one thing I did not understand. I could choose: Keep invoice od keep packaging. I did not understand if you kee it or I keep it. Yours Thomas
This was a test for myself, to compare cost. If I sent this through Amazon directly, the cost would have been half of the cheapest option Stackry gave and it would be here quicker.
In adequate protective packaging in my last order led to damaged items.
I paid $5 to have pictures taken of my my recent package. This was incorrect and they photographed entirely the wrong item yet I was still charged.
Stackry is the best package forwarding service from the USA! Great support and great rates. Thank you guys!
Initially the consolidation was done wrong, had to call to get it amended, then when it was done for the second time, its still not done properly. I am being charged twice for consolidation. Currently fed up and just going through with it anyway but this will be the last time I use Stackry. The shipping costs for a small and light backpack is $50 which is purely comical.
Great work so far, let's how the shipping goes
Thanks
I found the terms of insurance very confusing and Miles very disinterested in my feedback / concerns.
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Answer: Hello Cruel! Thank you for reaching out. I am not exactly sure what you are asking. Please contact [email protected] to discuss further. Thank you and have a great day!

