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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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Kuwait
1 review
0 helpful votes
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Very late for first time for more than 10 days to consult and send package

Date of experience: December 18, 2020
France
1 review
0 helpful votes
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I'm unhappy with the helpdesk because of their of lack of communication and by the excessive pricing 20% higher than Shipito for the 100% same service...

Date of experience: December 17, 2020
Kuwait
1 review
0 helpful votes
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تجربة مميزة و خدمة عملاء راقية و سريعة بالاستجابة لأي إستفسار أو شكوى

Date of experience: December 17, 2020
Saudi Arabia
1 review
0 helpful votes
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.
January 16, 2021

.

Date of experience: December 17, 2020
Norway
1 review
0 helpful votes
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Why is nickname a mandatory field?
January 16, 2021

Why is nickname a mandatory field? Very odd. And why are the shipping options so expensive? I regularly order books from the US that are both heavier and larger than this item, and pay less in shipping.

Date of experience: December 17, 2020
Saudi Arabia
1 review
0 helpful votes
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Consolidation take longer than competitors. Which is one of the reasons of finding an alternative

Date of experience: December 17, 2020
Kuwait
1 review
0 helpful votes
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This is the first time for me and i like your service

Date of experience: December 17, 2020
Saudi Arabia
1 review
0 helpful votes
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Perfect service
December 17, 2020

Perfect service. This is the least I can say. Thank you Stackry!

Date of experience: December 16, 2020
Iraq
1 review
0 helpful votes
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التعامل جميل والرد اجمل شكرا لكم عائلة ستاكري

Date of experience: December 16, 2020
GB
1 review
0 helpful votes
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Easy once you start looking forward to my order arriving

Date of experience: December 16, 2020
Saudi Arabia
1 review
0 helpful votes
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رائع وخدمة عملاء رائعين وسهل الاستخدام شكرا فريق ستاكري

Date of experience: December 16, 2020
GB
1 review
0 helpful votes
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The charge for consolidation is very high. It took longer than I expected to consolidate also. The form for inputting value etc is confusing and not very clear. I haven't received any replies regarding an email I sent. The service overall has been "adequate" so far but not as expected considering the glowing reviews.

Date of experience: December 16, 2020
Saudi Arabia
1 review
0 helpful votes
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ممتازه ولاكن لايوجد دعم فني بمحادثه مباشرة

Date of experience: December 16, 2020
Kuwait
1 review
0 helpful votes
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للاسف شحن البطاريات مرتفع جداً جداً مما يفوت معه اي ميزة للشحن عن طريق ستاكري

Date of experience: December 16, 2020
Canada
1 review
0 helpful votes
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Website is dreadfully slow
January 15, 2021

Website is dreadfully slow. Please invest in better servers / internet service providers

Date of experience: December 15, 2020
GB
1 review
0 helpful votes
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First shipment arranged
December 15, 2020

First shipment arranged. Pretty straight forward. Shipping price very reasonable.

Date of experience: December 15, 2020
Switzerland
1 review
0 helpful votes
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Customer service is great
December 15, 2020

Customer service is great. My first shipment with you. Will be using you a lot in the future.

Date of experience: December 15, 2020
Saudi Arabia
1 review
0 helpful votes
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Take so long to consolidated and the shipping rate really high

Date of experience: December 15, 2020
South Africa
1 review
0 helpful votes
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A bit expensive compered to other service provider of the same service but ok will see how long it takes to recieve the package

Date of experience: December 15, 2020
Saudi Arabia
1 review
0 helpful votes
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هناك تأخير في اعادة تعبئة الشحنة وبجميع الاجراءات تقريبًا حيث انها تستغرق أكثر من يومين عمل وهذا غير مقبول.

Date of experience: December 15, 2020