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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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Kuwait
1 review
0 helpful votes
Follow Faisal J.
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حلو بس اتمنى بس تخلون وزن القطعه و سعر الاغراض فقط اكتب كل تفاصيل القطعه

Date of experience: December 23, 2020
GB
1 review
0 helpful votes
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Damage parcels are the normal with stackry. Their customer service is appalling!

Date of experience: December 23, 2020
Kuwait
1 review
0 helpful votes
Follow Dharar U.
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No replies to several emails sent inquiring on a shipment

Date of experience: December 23, 2020
Canada
1 review
0 helpful votes
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First time using, so will await to see how order is received.

Date of experience: December 23, 2020
Kuwait
1 review
0 helpful votes
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هذه أول تجربة شخصية لي وسمعة الشركة في وطننا العربي ممتازة جداً لذلك تمت تجربتها وبدايةً وحتى الآن لم أواجه أي مشاكل وان شاء الله الشحنة تصل في موعدها المحدد وشكراً جزيلا ستاكري على دقة التنفيذ بالموظفين لديكم مميزين جداً لكن هناك ملاحظة وهي اسعار الشحنات مكلفة جداً واتمنى تخفيضها مستقبلاً عموماً شكرا جزيلاً

Date of experience: December 22, 2020
Singapore
1 review
0 helpful votes
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Easy to use and I Like the what's app notifications.

Date of experience: December 22, 2020
Kuwait
1 review
0 helpful votes
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Misleading pricing, this is the last time i use your service

Date of experience: December 22, 2020
Canada
1 review
0 helpful votes
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A little more costly than was expecting but all and all simple service works great!

Date of experience: December 22, 2020
Saudi Arabia
1 review
0 helpful votes
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Excellent Services by Stackry
December 22, 2020

Excellent Services by Stackry. Stackry is the best

Date of experience: December 22, 2020
Canada
1 review
2 helpful votes
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Well shipping was far more than I had expected- when I received information about your services from a friend she order from the very same department store as I and her shipping was only $18 as opposed to my $42. I then called to confirm this and the representative said they can repack my item and I would save anywhere from $12-18 (better than nothing) but then it took 4 days to repack my item and cost me $5, only for the shipping cost to stay the same and infavt costing me an extra $1 and loss of 4 days shipping. Not the greatest first experience.

Date of experience: December 22, 2020
Kuwait
1 review
0 helpful votes
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I like that you response super quick i never see other website fast like this i tried around 10 other company. The only 1 issue that is expensive i pay double MYUS price or more then double for Fedex, if the prices still high like this i don't thin i will ever order to this company again and not suggest it to anyone.

Date of experience: December 22, 2020
Saudi Arabia
1 review
0 helpful votes
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سعر الشحن جدا جدا جدا غالي من عندكم. تعاملت مع شركات عدة و كانت أفضل لن أكرر التجربة

Stackry attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 22, 2020
Australia
1 review
1 helpful vote
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Storage fee continued to be charged after consolidation was requested. Delay in consolidating was at your end.
Surprisingly higher postage cost than my previous shipments.
Will reconsider before using this service again

Date of experience: December 21, 2020
Kuwait
1 review
0 helpful votes
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Very good service to consolidate all the items and ship to your country. Highly Recommended. I hope in future, they would provide some discount for customers who love using stackry to bring stuff from usa or worldwide to home country.

Date of experience: December 21, 2020
Australia
1 review
0 helpful votes
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It has become increasingly difficult to get a reply by email and even when I wake up or stay up there is no answer on the phone. I have now sent 2 packages and have 2 books only that will have to be sent separately. There is no itemisation of fees and it seems I have been charged $166 for storage. This is because some items were from the last shipment and with Covid other shave taken MONTHS to get here. I had to send the packages as I will be travelling and if they don't arrive no one will be here to collect them. This last part not a good experience, although previously I was happy with Stackry, other than the difficultlies in filling out the information as teh site is a bit cumbersome.

Date of experience: December 21, 2020
GB
2 reviews
5 helpful votes
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Site can be confusing and mess up, but customer service always resolves it.

Date of experience: December 21, 2020
Canada
1 review
0 helpful votes
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Simple to use!
December 21, 2020

Simple to use! It makes it so easy to understand whats happening and what the next step is

Date of experience: December 21, 2020
GB
1 review
0 helpful votes
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Very slow to consolidate this time thus attracting significant storage costs

Date of experience: December 21, 2020
Ireland
1 review
0 helpful votes
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December 21, 2020

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Date of experience: December 21, 2020
GB
2 reviews
0 helpful votes
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It's a great service with help always available when needed.

Date of experience: December 20, 2020