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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Stackry Reviews Summary
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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You shipping price are bull$#*!, you charged me $5 to consolidate my package but this didn't change the shipping price at all so I will not be using you again and will never recommend you to anyone. It would have been cheaper to buy my items from a scalper on ebay then go through you, at least the shipping would be reasonable.
Filling customs information is a little bit hard if my package includes many items.
It's Amazing and l wish getting more discount coupons
متعاونين جدا والاميل الذي بيني وبينهم خير مثال
The instructions were easy to understand and everything worked well.
This is the 1st time i have used Stackry, my experience so far is proving i made a good decision. The customer service staff are incredibly helpful as are the packing department... the shipping rates are much better that you will find going direct to a courier company... shipment should be with me in Scotland within the next week.
Hassle-free, very quick and responsive; enjoying the service so far.
Very patient and helpful agent. Named Charles. Excellent customer service
Thank you, Sharon, for taking time to leave us a review. We love having Charles on our team here and that he was able to offer the assistance you needed! I'll be sure this is passed along appropriately, enjoy your day ahead.
It's great and I love it but the shipping prices are very high
So far everything has been great! Happy to comment again once my first package is received at its destination.
Clear interface and plain language instructions make this a pleasant and easy to use portal
I would prefer more options on transport, I didn't need the parcel urgently, but only express was offered. Otherwise a very good service, will have to budget for higher transport costs in the future.
Okay to use. Mobile interface is not great but okay.
Amazing company fast and easy cheap prices so affordable! So thank you!
A great and clever idea letting buyers outside the USA buy stuff and ship them to their countries..
Great service. Im saving so much in shipping to the UK consolidating with Stackry rather than shipping direct from seller
Shipping options limited and expensive but really good service from stackry themselves so far
Amazing service used numerous times
100 percent would recommend.
Thank you so much for taking the time to leave us a nice review, Julia. You are awesome!
Everything has been very efficient and easy to do so far
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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Thank you for taking some time to leave us a review, Celeb. I'm sorry to hear about this happening with your shipment and that you're displeased with our services and pricing. I looked into the matter, and while we stand by our shipping prices being competitive within the industry, you have every right to be upset with the $5 repacking fee you were charged. I say this because I see the repack resulted in no difference in the size of box needed to ship your items to you, thus no change in the carrier costs. We have procedures in place so that when this type of situation occurs the repacking fee is not billed to the customer, however I can see those steps were not taken with regard to your shipment. I've escalated this with the proper department in the warehouse so it is addressed, and submitted an incident report so it can be handled accordingly. The $5 paid towards the repack has also been refunded to you to account for this error, which you should see on your side within 5-7 days, possibly sooner.
To address your point on buying and shipping your items from an individual on eBay, yes, the shipping fees paid to a seller or retailer will always be cheaper than the shipping fees we charge. Merchants are able to offer low shipping rates because they are making a profit from the item, whereas we make our profit on providing shipping services as we are not selling the items ourselves. I see you have not contacted our customer support team here regarding this issue, outside of this review- we are happy to receive inquiries like this via chat or email, or by phone, to discuss and help explain things a little further, to help you feel more confident in our services and have peace of mind. Hopefully in the future we can gain your trust and business back. If you would like to discuss this in more detail, I would love to revisit the shipment you were unsatisfied with. Please don't hesitate to email us at [email protected] and attention your email to Ryan. Have a lovely weekend ahead!